Le client n'a pas laissé de commentaire.
Neil P
Customer Reviews for Finch Tyre Mart South LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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It was my first time using U-Haul ever so I'm not sure if it's always this way, but the arranged drop off got confusing and I felt rushed because my truck was immediately reserved and I was the only one moving and unloading. The drop off location wasn't rude about anything but I felt like they could have handled it a little better.
SCOTT STires were not properly inflated, windshield and glass were dirty with dog drool on the inside passenger door window. Has a bad front tire that I had to call roadside assistance to have replaced.
James HMake sure all of the tires are properly inflated
WILLIAM KNo dolly in truck. Was not told I’d be using the 24/7 lock boxes for getting keys.
Susana TI was cancelled at two different times for a U-Haul 6x12 enclosed trailer. The penalty is not large enough for holding a trailer long enough and I can not believe they wanted me to drive 100 miles to pick up an available one. Service was terrible. Would not recommend.
Matt TGave us the wrong size trailer that was literally falling apart and still charged us for bigger trailer.
trevor SGreat service and everything went well
DONALD BRatchets on tow dolly needed to be oiled , which would be a lot easier.
James FBe more courteous to your customers.
Steven FThe customer service at the drop off location was outstanding. The people that assisted me were great!
Jadyn BKind customer service
Patrick GMake sure the uhaul is back in time for the next customer. I had made the reservation almost 2 months ago and some idiot did not return the truck promptly so their for I had to go to another location and wasted about an hour of my time
Amanda FWhen we got there the lights didn't work on the trailer, but it actually ended up it was the lights on the truck which I got at the Interstate location.
katherine hThe truck we rented had a broken cup holder and as a result the interior was sticky from spilled soda, also the engine oil level was at the bottom of the dipstick tube and I needed to add 1,5 quarts of synthetic oil.
Robert LIm still waiting on my refund, trailer broke down I didn't get to move , but you still charged me , I was told about my refund 2 weeks ago to long
Richard BI did not return it to this location. I returned it in Boston as per my contract.
David SDo not change my reservation without aski g me first. I had those pickup and drop off locations for a reason and changing them caused me a huge inconvenience.
Craig CTrailer was just what I was expecting. Service I received at Tyremart was very good.
Mike RHe is so kind helpful and professional.
Nikki Fconfusion as to pick up site. computer booking told us one location,but we were sent to another location to pick up. No big. 2nd location not far away. used u haul because car rentals are not available one way.
Julie CWhen the truck was dropped off store was closed
Matthew BWell I made a reservation at a location closer to where i lived and not at this location, got a 26 footer instead of the 20 i ordered, and the brakes and power steering was not very well maintained. Glad i will not be moving for awhile. Merci
Joey KSignage, I drove right past it because I was looking for UHaul signs
DAVID JI called uhaul the night before pickup to confirm rental. They informed me they did not have my reservation but that I could drive 200 miles to pick up what I reserved. Needless to say I was furious. The agent said to read the fine print that they don't guarantee you can get equipment. What's the point in a reservation then? If I'd have known that, I'd have brought my own trailer. We ended up with a smaller trailer. Made it work but not optimal. I'll never reserve again. Next time I'll just call and make sure I have a plan B option.
Thomas C