Although the people who helped us did the best that they could, our rental was changed from 730am pick up (at an advertised 24/7 location) to 830am pickup without our knowledge, the kind but under informed staff didn't seem to know what they were doing. Almost gave us a tow dolly for a car instead of the handtruck ordered during checkout, than they have to cancel and resubmit my reservation. Uhaul customer service offered us a $50 credit due to the original inconvenience of nobody notifying us about the change in reservation time...except during pick up or drop off nobody could figure out how to enter the certificate code and after an almost 2 hour pick up ordeal and another lengthy drop off, as much as I'd love the credit that was offered, I struggled to muster up the patience to contact customer service AGAIN and ask how this credit should be applied. Moving day is stressful enough, I had people waiting to help me move move an hour and a half since our truck pickup ordeal was obsured. Again, the staff were kind but very under trained and under informed.Kelly S.
Customer Reviews for Fine Fare Of Farmingville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice and friendly people to deal with. Trucks interior was immaculate.PATRICK, G G.
Le client n'a pas laissé de commentaire.Martin A.