Customer Reviews for Flint Stor All
(U-Haul Neighborhood Dealer)

Évaluation :

1

The truck had leaves that were setting in the truck that smelled horrible. Cigarette butts and barbecue sauce in the seats. When you walk in the place of business it smelled like weed not professional at all

Évaluation :

1

Manager took partial payment and told me I was not going to phase 3 auction but then it did and forced me to pay 500 to save my stuff so I cleared a unit out after paying and had wood item that was broken and no way to haul it home. I seen another customer use dumpster so I did too rather then leave it in shd or on street And GOT EVICTED for it

Évaluation :

5

The gentleman in the office is so great, helpful and friendly. I really recommend the storage unit facility and the truck rental! Merci

Évaluation :

2

The Drop Off Location was not clearly marked, and it was not indicated anywhere on the website when booking the truck that the drop-off had to be made fully via a mobile device. The mobile drop-off system on the UHaul website and on the app are both fairly glitchy, and did not allow me to upload photos of the odometer and gas level and complete the check-in as indicated. The staff where not trained or clear on how the system was supposed to work, and I was not confident that the check-in had been completed until 2 days later. Will not use this location again, and will only do a check-in somewhere where I can ensure a UHaul employee can confirm that the rental is complete, or if that's not possible, use another rental service.

Évaluation :

5

Very friendly workers and clean looks a little scary where it's located but it's a great place to store your belongings. I would definitely use this place again Price is Right

Évaluation :

1

Owner screamed at me from across the parking lot that I had to come in to his office and do paperwork. When I told him I completed everything online and put the key in the drop box he was furious. This man should not be in contact with other people.

Évaluation :

5

Location was great, kinda sketchy after hours though

Évaluation :

2

All trucks should have ramps. And cruise control.

Évaluation :

3

the only issue I had picking up the unit was The trailer jack, it was exceptionally stiff or tight. It was very difficult to crank with and without the car loaded onto it

Évaluation :

5

Never had any problems.

Évaluation :

5

I want to thank Flint store all and their facility was great it was just what I needed and everything was safe and secure and the people in the office were very friendly and efficient I appreciate having a place to store my stuff

Évaluation :

3

Honesty with customer, vehicle was not there after I drove an hour to get it, luckily truck came back before I left to go to another location.

Évaluation :

3

They were closed.

Évaluation :

5

My bed was ruined because water got in my unit and froze my mattress to the cement

Évaluation :

5

Very friendly and helpful staff at this location.

Évaluation :

3

The owner was nice and this is why I would recommend it. However, the location is not in a very safe looking neighborhood.

Évaluation :

5

This place is very respectful and very helpful always enjoy using there storage units and would recommend anyone to use this business

Évaluation :

5

Everything was perfect great place and great people working there #100

Évaluation :

2

This was an overall poor experience with uhaul. 3 hours before i was due to go pickup my trailer from the uhaul 10 minutes from my house, i get a call saying they didnt have one. They then directed me to either flint (1 hr from me) or mt pleasant (3 hours from me). This is poor logistics and overall incompetence in scheduling.

Évaluation :

5

Really nice guy would be back if I need another Storage

Évaluation :

5

The manager is really cool

Évaluation :

5

Came back into the office to assist with our rental. Exceptional service at the end of the day, overtime.

Évaluation :

5

Friendly and easy to work with . .

Évaluation :

2

clean not well maintained. I incurred water damage to a $1 500 setee and $800 chair winter no snow removal and no salt put at doors so couldn't open 10 page new lease & price raise ludicrous!

Évaluation :

1

I did not utilize this unit. It didn't look anything like the picture I saw on there web site. I had a hard time finding (isolated) it and I felt very uncomfortable. WOULD NOT RECOMMEND.

Évaluation :

2

They have 24 hour access because the gate doesn't work or close & half of the units are either broken or missing doors. The place is a dump. Needs some serious attention.

Évaluation :

3

Thanks made it easy for me store my things and the man in the office is really nice 😀😀😃😉

Évaluation :

3

heater and ac did not work

Évaluation :

2

Gate never did work and neither did the lighting. Also dirty and unmowed.

Évaluation :

3

The man in the office is super cool my unit was bigger than I expected little messy but overall cheap nice place to store your things

Évaluation :

4

I truly appreciate the how the staff worked with me they were always helpful & went the extra mile thank you very much 😊

Évaluation :

3

In the most recent months I wasn't too pleased, that's what lead me to remove my items.

Évaluation :

3

Nice place

Évaluation :

5

Both office and yard staff were very helpful and easy to deal with. They made the experience very pleasant.

Évaluation :

1

Absolutely horrible experience. Upon arriving to the Uhaul center, the door was locked and all shades were drawn. After knocking, someone unlocked it and opened up the door and asked me what I was looking for. I said, I need to to pick up a truck I reserved online. Upon entering the building, it smelled incredibly overwhelmingly of marijuana. Darius sprayed some air freshener and lit a candle. He was poorly communicative and had troubles preparing the vehicle for my use, including providing appropriate paperwork (which he still failed to provide), removing the trailer from the truck (I personally had to work on and succeeded in removing the trailer - NOT what I signed up for), he WAY overestimated the amount of fuel in the vehicle ( I have photographic evidence including mileage and time stamp to prove it). Absolutely horrible UHaul experience, and he was unable to assist me farther telling me, "Honestly you probably don't need the insurance," even though I had inquired about it. The fuel gauge was off in the vehicle and I ended up filling the tank to FULL even though 5/8ths was documented. Fortunately at the drop off location, I was reimbursed so a small extent. Overall, the customer service involved here added an extreme amount of stress to my move and I can promise that all members of my family and friend group (I'm a physician in a prestigious medical program) will hear about my service here.