Great service!greg D.
Customer Reviews for FM 2854 Mini Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Conroe, TX 77304
Services dans cet établissement :
- Mon–FriDe 9 h am à 5 h pm
- SamediDe 9 h am à 4 h 45 pm
Heures d'ouverture spéciales
- 12/23/2023: Fermé
- 12/24/2023: Fermé
- 12/25/2023: Fermé
- 12/26/2023: Fermé
- 12/31/2023: Fermé
- 1/1/2024: Fermé
- 1/2/2024: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The lady that works there I didn't get her name was EXCELLENT if I ever know someone who needs a Uhaul in our area I will be sending them to her.Ursulandress E.
Nothing to report because everything was perfect!Sharon C.
Disclose that your trucks HAVE to be brought back to same pickup location. I've never used a uhaul where I could just drop off wherever.Minette O.
Easy in and outSHARON C.
Wonderful experience! Super nice!Brenton J.
I go to this facility every time I need a uhaul rental. Wuick Friendly and Very Helpful!! Thank youJACOB B.
The lady working at this location was kind and helpful. It was an easy process.BRIAN W.
No improvement needed at this time. I received great customer service. Everything was quick and no problems occurred.Vanessa B.
Location was locked and no personnel around. Had to leave the vehicle in the grass outside the location gates. Lastly, the truck leaked water badly into the cab onto me while while driving in a heavy rainfall for about 6-8 mins.michael C.
You sis a fantastic job on the spot thank u so mucbkerri R.
The pickup and drop off were the simplest transactions I have ever done when renting from U-Haul. The owner was friendly and helpful. I would say keep up the good work.Jason P.
Le client n'a pas laissé de commentaire.Rukayat F.
Le client n'a pas laissé de commentaire.Dominic F.
The uhaul was extremely dirty especially in the cargo. Dirt and mud all over it. I had to take over an hour of my moving day to clean that up before able to load it.Sebastien C.
Le client n'a pas laissé de commentaire.WILLIAM F.
By far the bestest Uhaul experience I've ever had!!!!!! What GREAT service!!! Thank you!!!Kimberly B.
Le client n'a pas laissé de commentaire.Jayson D.
Refund me a reasonable amount of money. Implement a better service system so people aren't getting SCREWED for leaving California.Patrick B.
Both locations extremely helpful and accommodatingCrystal W.
Le client n'a pas laissé de commentaire.Ashlee D.
Great location friendly and helpful staff. Will definitely use this location for my U-Haul and trailer needs.Shane S.
Great service. A very pleasant experienceJoseph F.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Allison T.
Le client n'a pas laissé de commentaire.JAMES H.
Fantastic location and great customer serviceJason M.
Great smile and personality greets you as you drive in. The rental was ready and hooked up and off I went.Steven W.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Romaine S.
Le client n'a pas laissé de commentaire.Tim N.
Le client n'a pas laissé de commentaire.JAMES H.
Providing the reservation information through drop off, rather than making me call, wait on hold for 40 minutes to confirm I had the right location for after hours drop off.Christina S.
Le client n'a pas laissé de commentaire.Richard N.
Le client n'a pas laissé de commentaire.RYAN C.
Refused to take equipment and was told that delivery location was changed without any notification. No call, no text and no email. I showed up to drop it off and was told they wouldn't take it until they called uhaul.Stephen G.
this location is my go-to spot for auto transports! great lady!JAMES H.
Le client n'a pas laissé de commentaire.Mark R.
Service at this location was very friendly and helpful. 10/10 recommend.Eric T.
Le client n'a pas laissé de commentaire.Craig B.
The sales representative was great. She called me directly to help with pickup (I had to come Houston to find one). She waited for me to arrive and was quick once I arrived. Great experience.ANTONIO G.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.CRAIG W.
Le client n'a pas laissé de commentaire.Matthew R.
Receptionist was extremely nice and accommodating! I don't recall her name but made sure I had everything I needed.Christopher T.
Le client n'a pas laissé de commentaire.justin T.
It would be nice to have air conditioning for an 8 hr drive. Air conditioner would blow cold for 5 minutes and then blow hot, on top of that it was 100+ degrees outside not a comfortable ride at ALL! Had to make extra stops so I wouldn't get heat exhaustion. And the the oil light came on as well. What a great experience!Matthew C.
The lady there was very nice and helpful.Daqing N.
Very friendly and helpful .Gregory F.
Le client n'a pas laissé de commentaire.Kimberly K.
Le client n'a pas laissé de commentaire.Curtis S.
The lady running the location was nice and helpful.... but directions to the location caused me to almost get stuck due to no entrance for the truck or to tow dolly into the facility. The lady running the site mentioned this problem for a lot of customers returning equipment. Why isn't it fixed??PHILIP V.
Le client n'a pas laissé de commentaire.Quinyse F.
The lady at the office shown great customer service and kindnessMOSES S.
Le client n'a pas laissé de commentaire.MICHAEL H.
Best location I have ever rented from! The transaction was easy and the owner was a pleasure to work with. Also, the newer truck drove like a dream!Hayden C.
Le client n'a pas laissé de commentaire.Roger O.
Le client n'a pas laissé de commentaire.Boqiang W.
Le client n'a pas laissé de commentaire.Catlin S.
Cannot say much cause I drop the truck after hoursSilvano E.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Charles B.
Christina did a wonderful job as we returned the equipment and gave good advice as we figured out what our next alternatives were. Merci!Kathy H.
Le client n'a pas laissé de commentaire.WILLIAM S.
Best experience. Absolutely will recommend in the future.REBECCA C.
Le client n'a pas laissé de commentaire.PAULA M.
Customer service was above and beyond , kind, very friendly, professional and respectful.Riquel N.
Le client n'a pas laissé de commentaire.CALVIN I.
Le client n'a pas laissé de commentaire.SUSAN W.
Le client n'a pas laissé de commentaire.Don M.
Le client n'a pas laissé de commentaire.Dana A.
This was painless process at this time I have no suggestions for improvement.MICAH D.
Love the staff she is absolutely amazing!Diana R.
Perfect service and availabilityANTHONY S.
The only thing we didn't check was the running lights. And they didn't work. That was my only problem. I used the 4 way flashers after dark, so it wasn't a big problem.RONALD DALE M.
Great service, great people!JAMES F.
The lady working at this location was extremely helpful. If she did not know the answer, she would find the answer. Highly recommend this location for great customer service.DOUGLAS MICHAEL L.
N/A-Excellent customer experience.John G.
The lady met with us the day we got back. She was very courteous and very professional. She made the return very easy to do.Dawn L.
This location is behind a gate, so it is highly recommended to not use the u-haul self check in process.Zachary G.
The young lady was extremely helpful and hot me in and out quick.JOHN A.
Le client n'a pas laissé de commentaire.JAMES K.
Awesome customer service!KURT S.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.dixie T.
Le client n'a pas laissé de commentaire.ANDREW R.
Le client n'a pas laissé de commentaire.COURTNEY B.
Christina was very polite, refreshingly attentive, & more than happy to help from the very moment my wife & I arrived. Kindly, she gave clear & precise direction on the return process which made the whole experience "stress-free". If you are looking to go with U-Haul, I would highly recommend trusting her with all of your rental & return needs.KYLE C.
Le client n'a pas laissé de commentaire.LARRY F.
Ensure customers have code access to Uhaul vehicles that are behind locked coded gates. It would be a bonus if you had customer service friendly employees that weren't rude and aggressive. I didn't appreciate being threatened and locked out of the gate twice (rented/returned) in the hot Texas sun, This employee is very awful at this location. It is very clear she hates helping customers. This should be the last place anyone rents a Uhaul from. Horrible would be an understatement.Dawn J.
Le client n'a pas laissé de commentaire.JOSHUA F.
The ASM took it upon him self to take my trailer out of my hotel parking lot without even contacting me. I had no idea that my trailer had been taken. The most unprofessional thing I have seen in a long time.JOSHUA F.
Le client n'a pas laissé de commentaire.kristie J.
Excellent service à la clientèleJOEY C.
The lady working there was wonderful and very helpful. Went out of her way to help and take care of everything.carlos L.
Manger was awesome. Very friendly and professional. Made personal follow up call I was ok for scheduled pick up and if i had any questions. Great service! I will use this location for all future needs.DUANE M.
Le client n'a pas laissé de commentaire.Terry D.
Great friendly efficient customer service.BRIAN R.
Hwy 14 always takes care of me Will continue to use them for all my moving needsRaymond S.
Le client n'a pas laissé de commentaire.Steven M.