Évaluations des clients Fonda Dairy Bar

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fonda Dairy Bar

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Ed F. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

patty M. le

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Le client n'a pas laissé de commentaire.

David F. le

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Jim was very friendly, helpful, and accommodating.

gary C. le

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Jim is very nice to deal with

Deborah N. le

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Le client n'a pas laissé de commentaire.

CHARLIE W. le

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Le client n'a pas laissé de commentaire.

Roy C. le

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Better signage would be helpful

GLENN S. le

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Top Notch! Excellent customer service!

Diane V. le

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Le client n'a pas laissé de commentaire.

JAMES I. le

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Le client n'a pas laissé de commentaire.

SUSAN S. le

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The dealer was very friendly.

jim L. le

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Fonda UHaul is best. Always helpful and always courteous.

CRAIG C. le

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Le client n'a pas laissé de commentaire.

Dennis W. le

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Great experience! Super helpful and went out of his way for us! Definitely recommend doing business with Jimmy!

James R. le

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Initial experience with renting the car hauler not so well. Originally reserved at Invisions in Glenville. Stopped by afternoon before scheduled pick-up and told all on track. Got call around 5-6pm and was told that hauler wouldn't "fit" the car I was hauling but this new location (approximately 25 miles away versus less than a mile) had one that would. Drove out there and it appeared to be the same trailer. Fonda Dairy Bar person was very, very helpful in getting the paperwork squared away.

Nicholas E. le

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Le client n'a pas laissé de commentaire.

Matthew H. le

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Le client n'a pas laissé de commentaire.

marine W. le

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Le client n'a pas laissé de commentaire.

Tom A. le

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The person couldn't have been more helpful.

Susan F. le

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We ordered and paid for a 15' which listed inside dimensions as 15' in length. We loaded 12' boards and could not close the door because the boards were sticking out.

Joshua B. le

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You can keep the reservations as scheduled we had to go to Riverfront mall to get a truck and they didn’t have one then they sent us to route 30 no truck then we had to go all the way to Fonda for a truck we scheduled a time span of 10am-6pm not overnight we never received any paperwork all business was done through online and phone and we ended up paying full price after we were assured of a 50.00 dollar credit I will never do business with this area if I need a truck I will make sure to schedule a week ahead of time at least that way we might have some gaurantee of getting a truck!

James B. le

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Le client n'a pas laissé de commentaire.

Cheryl O. le

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Le client n'a pas laissé de commentaire.

Jay H. le

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The internet function was excellent..you did great...best rental experience I ever had! Great service!

Terina L. le

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Le client n'a pas laissé de commentaire.

Timothy W. le

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I would say that this is a very good location to work with. Thank you

Michael H. le

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Jim was great

HENRY T. le

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The service was excellent very happy with the service thank you so much.

Donald A. le

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Convenient location, helpful staff, professional - called the night before to confirm appointment. Gave great directions

Amanda A. le

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Le client n'a pas laissé de commentaire.

cadace G. le

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Owner was very well informed about equipment needed, explaining how to drive safely w/trailer, hooked it up for me and made sure my wiring system was compatible. A great experience!

William D. le

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Agent was extremely helpful, discussed my load recommended a larger trailer and faciltated the contract change resulting a good experience

Samantha S. le

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Wonderful experience with Jim at U-Haul.

SUZANNE B. le

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Jim was extremely helpful. Made the entire rental process go very smoothly.

steve M. le

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Great experience with jim at the Fonda dairy bar location he was professional,answered all our questions,made the whole process of moving and renting a breeze

STEVEN H. le

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Le client n'a pas laissé de commentaire.

Stephanie C. le

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Le client n'a pas laissé de commentaire.

STEVEN R. le

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Tom was great to deal with, I was very satisfied. Very happy customer

Bradford W. le

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Le client n'a pas laissé de commentaire.

Jean H. le

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They charged me extra after the truck was dropped off and I was never notified. The money was just taken out of the account.

frederick D. le

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excellent and helpful owner, very good follow up

JESSICA K. le

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Le client n'a pas laissé de commentaire.

marnel L. le

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The owner of the Uhaul Co. Met me on Sunday even though they were closed.

Christine C. le

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There was not anyone at this location to receive the rental when we dropped it off during normal business hours. We had questions and had to call 1-800u haul for customer service support. In the future we suggest there be a uhaul agent available during normal business hours.

Scott F. le

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Great experience, especially considering it was a last-minute Christmas weekend move. Very happy customer.

KEITH H. le

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Very helpful. Thank you. Keith

JAMES K. le

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Le client n'a pas laissé de commentaire.

CATHERINE M. le

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Jim was very helpful in renting the trailer.

john R. le

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I've never rented anything before where the owner went out of his way to assure I was completely satisfyed! Awesome and very friendly. My 6 year ol gave him a hug before we left the office.

Lawrence M. le

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Store was broken into so they weren't helpful at all

JENNIFER V. le

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Very friendly and fast

CHRISTINE M S. le

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We were 30 minutes late, we had a lot of confusion, it was moving day. the first words out of the guys' mouth were "I was giving you 3 more minutes" He said this in a very aggressive manner. we apologized for being late and he commenced to tell us his sad story about his lack of sleep. We thought his tirade was over so we tried to get the rental. he turned into a very irate argumentative bore. It was hard to get him on track to actually get out of there with the truck. We had ordered 10 moving blankets and he didn't have them, he said he didn't think we wanted them. I was totally confused. He does your company a disservice and is a poor representative of anything that is supposed to be professional. We are in our 60's and 70's so this was a total shock to us to be treated this way. Sincerely, the joneses

Gerald R. le

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Le client n'a pas laissé de commentaire.

LARRY I. le

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Le client n'a pas laissé de commentaire.

ELLEN W. le

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Very helpful. I couldn't pull it into lot but he made arrangements to move the u-haul himself. Nice guy.

JOHN H. le

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Le client n'a pas laissé de commentaire.

JAMES B. le

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Le client n'a pas laissé de commentaire.

mitch T. le

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Le client n'a pas laissé de commentaire.

Jamie A. le

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Le client n'a pas laissé de commentaire.

MELISSA Q. le

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Mr. Squillis was great. The truck that was reserved was not there when we got there. I ended up takin a smaller truck, but it was a quick ease care free transition. Was totally satisfied. Thanks again.

JOSEPH M. le

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Customer service was excellent

BRIAN M. le

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super easy to deal fast and friendly service will rent from them anytime I need a truck

MARIA S. le

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It was an empty building. I was nervous to leave truck unlocked and without a person to verify information.

TIMOTHY B. le

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Le client n'a pas laissé de commentaire.

GEORGE T. le

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Drop off was suppose to be in Palatine Bridge, NY Was called the last minute and re-routed to Fonda,NY Which was extra mileage for me. Again not happy. Will NEVER deal with U-Haul again.

LEIGHANN B. le

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Le client n'a pas laissé de commentaire.

JEFFREY C. le

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This was the complete opposite of the other Uhaul location and the only redeeming factor of the whole trip. The personnel were kind and understanding. They were quick, knowledgeable and willing to help out in any way that they could. I wish that every Uhaul location was like this one. It would only be worth using Uhaul again, if I had to pick up the equipment from this location.

MARY C. le

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Everything was excellent no need to improve, thank you for your service.

Zachary M. le

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Le client n'a pas laissé de commentaire.

TODD S. le

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do not make me drive to a different location to pick up the piece of equipment I rented from you, $50 off my rental price does not cover the hassle of going 40 miles one way out of my way to pick up the truck, let alone the extra money in fuel in my personal vehicle 80 miles round tri, and an extra 40 miles of fuel in the truck that I rented from you. that is 35 to 40 dollars in just fuel costs alone extra. I was up against a wall or I would have cancelled and got a different company, I am very disappointed in the way things went down. this seems to be a systemic u Haul problem not the specific locations problem

SAM N. le

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The dealer was fantastic but overall I am very disappointed with U-Haul. I went through a lot of trouble trying to procure a trailer to move my belongings. U-haul needs to make sure that their locations have the equipment.

JACEY H. le

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Jim assisted me with the changes I needed including the number of days I needed to drive west and with the change in drop off location.

Robert F. le

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I was overcharged for miles by about 18 miles! The person in charge of the U-Haul was not present and I had no paperwork to sign so I couldnt confirm with anyone what they thought was the starting mileage. I will no longer use this location and if possible will not use U-Haul due to this egregious overcharging.

Christopher C. le

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the only thing that bothered me was the truck was terrible on gas,cost me almost as much in gas as the rental itself

WILLIAM S. le

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Nobody was at location when I showed up (said he just got the order). The trailer did not have a license plate on it.

KATHY S. le

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Le client n'a pas laissé de commentaire.

sue L. le

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Your representative, Jim, was extremely helpful and pleasant. Very nice service.

deanna M. le

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Everything was perfect. Nothing to improve. Thanks

TAYLOR R. le

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this was the worst experience ive ever had with any company, the way the this company operates is horrendous

keith M. le

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Le client n'a pas laissé de commentaire.

Edward S. le

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Le client n'a pas laissé de commentaire.

James N. le

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Le client n'a pas laissé de commentaire.

Marianna P. le

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Le client n'a pas laissé de commentaire.

JESSICA S. le

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Easy to locate - key drop unlabeled, so unsure if correct place to drop off keys. Looked rundown

JOSHUA B. le

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Give more information about returning the truck

ANNE R. le

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uhaul fonda is awesome and alot of help throughout our trip

DEBBIE A. le

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Le client n'a pas laissé de commentaire.

SUSAN S. le

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Le client n'a pas laissé de commentaire.