Évaluations des clients Fort Knox Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Fort Knox Self Storage

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Jacob M. le

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Le client n'a pas laissé de commentaire.

Elbert R. le

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Your staff was excellent in all aspects of service to me in my endeavor. They made my experience painless and quick. I look forward to doing business with you again. I will definitely pass on my recommendation to friends in need of your expertise.

Ben L. le

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Le client n'a pas laissé de commentaire.

Susan G. le

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Dave and Donna have been renting to me for many years. They are diligent and will work hard to get you a good deal. Please be patient with them as they have a high volume at times.

JESSICA H. le

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You're fabulous!

Alfreda C. le

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I gave this location an above average because of the cleanliness of the vehicle I rented and the large fleet of vehicles that the business had on hand. I took one star away because of the hassle with picking the vehicle up and dropping it off after office hours. THAT was a complete headache. I appreciate that the business did not charge me an extra fee for not going through phone torture to drop off. At that point I was exhausted and simply dropped the keys in the overnight box. I bet they have heard this from persons other than me.

Kristin D. le

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Le client n'a pas laissé de commentaire.

Geoff M. le

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Le client n'a pas laissé de commentaire.

Frank V. le

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Relatively fast and quick in and out,

Meagan G. le

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Le client n'a pas laissé de commentaire.

Tom O. le

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The truck I was given has transmission problem, the drive was very harsh due to gear not shifting. Thanks

Bryan S. le

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The lady at the counter was really nice and helpful.

Arron H. le

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Le client n'a pas laissé de commentaire.

George P. le

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Le client n'a pas laissé de commentaire.

Adrian M. le

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Le client n'a pas laissé de commentaire.

CRAIG R. le

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What you can do is have the equipment ready and at the time your customers have requested it. I originally requested my equipment by 9:00 a.m. and was sent a text on that morning stating that I could not pick up the rental until 12:00 noon. Even after my son and I arrived at 11:40 am at this facility, the rental truck was not ready and I could not wait another hour and left my son their to pick up the rental. Then, to add insult to injury, they gave us paperwork for one truck that said it had 5,736.4 miles but gave us an entirely different truck with over 27,000 miles on it. How could you screw this up any worse. They need to pay attention to what they are doing.

Mary L. le

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Great service

Marian G. le

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Le client n'a pas laissé de commentaire.

Steven N. le

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Friendly and helpful staff in the rental office.

John H. le

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I had ordered furniture pads which were not provided.

Wanita S. le

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Le client n'a pas laissé de commentaire.

Celeste B. le

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Again good customer service. Drop off was easy

Stephen M. le

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Le client n'a pas laissé de commentaire.

Ramaar C. le

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Le client n'a pas laissé de commentaire.

Peter L. le

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Le client n'a pas laissé de commentaire.

Tettey L. le

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Great service!!!!!!!????????

Fernando S. le

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Le client n'a pas laissé de commentaire.

Francine P. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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Impeccable customer service! Needed a truck for a few hours last minute. Had no reservation, but showed up and was given a clean and ready truck with the promise to have it back the next morning. Done and done! Would highly recommend!

Raymond M. le

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helpful friendly, trucks are clean and great location. Donna is the best

Mark N. le

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I don't know that you can do much to improve. Only concern was first use of the 24/7 share program - took a little longer than expected but was partly learning curve on my part - now that I know what is required, the next time should be quicker.

Julio S. le

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Le client n'a pas laissé de commentaire.

Stephanie F. le

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Great customer service experience- both with the gentleman at the desk and the lady who emailed me my receipt. Great experience and great employees - thanks for an easy, pleasant experience.

kay B. le

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Le client n'a pas laissé de commentaire.