Évaluations des clients Fort Knox Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Fort Knox Self Storage
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John S. le
Make sure drop off place can take trailer not sending me all over the place make sure you have hitches available
ron D. le
Customer service excellent
mark H. le
Alyssa was wonderful: so helpful, friendly, and efficient.
Ismael D. le
Overall your service clerk was courteous and respectful. I will rent from this site if needed again. Thank You
Lawrence G. le
The staff at the Matamoras location were professional, and a joy to work with. She made our towing and rental experience easy and painless, which is what we all wish for when moving. I would do business with them again and recommend (Fort Knox - Matamoras) to friends as well.
Anthony S. le
Nothing at all. employee was very helpful and courteous.
George H. le
No improvement needed. Very friendly staff!
Irving P. le
was not informed by the rentor that the insurance was optional did not know anything about the product could not help in any way in getting it ready and we had never rented a dolly prior However she was very nice , she worked very hard as computer information had recently changed and no one helped her as to how it worked. but she figured it and and got it perfect and feel she did everything to make sure she did what u haul wanted.
elena K. le
Thanks Elisa.
Kevin B. le
truck was not clean. The sales person did not know what she was doing.
PANAGIOTIS J. le
When I drop the truck this location wanls close.
Patricia K. le
I made a reservation for a 10 foot truck in Lords Valley where my storage unit was located. I was told that the was no truck available at that location but there was a10' truck available in Milford. I agreed to that location and price. The day before I get a text that my truck is available at 9am at a location that was further away from my selected location. The truck was not returned on time and was not available at 9am. The truck turned out to be a 15 foot truck and not 10 foot so I had to pay more for it. When I got to my original requested location there was a 15 truck sitting there not being used. The whole process was frustrating and I had typ play more money. I then was charged an excess mileage fee because you screwed up....
Robert M. le
Perhaps the owner could refrain from smoking cigars in the retail office. Hard to breath.