Le client n'a pas laissé de commentaire.Angela S.
Customer Reviews for Fountain Mini Storage II
(U-Haul Neighborhood Dealer)
Pour nous contacter
Columbus, GA 31909
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 12h pm / 1h pm à 5h pm
- Samedi et dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Keep up the good work!!Jeff G.
Le client n'a pas laissé de commentaire.Juanita S.
Le client n'a pas laissé de commentaire.PHILLIP G.
Le client n'a pas laissé de commentaire.Melvin J.
Le client n'a pas laissé de commentaire.CAROLYN W.
Le client n'a pas laissé de commentaire.DEBORAH S.
Le client n'a pas laissé de commentaire.EDWARDELIOTT B.
The wrong key was left in the uhaul. Had to call emergency number since this was an unmanned site. Owner came in and finally found correct key. I am highly irritated that I had to wait almost 2 hours while paying someone on standby to help me move. Also got home late because of this.Robert J.
Le client n'a pas laissé de commentaire.Robert N.
Did after-hour drop off and fairly easy. The fact it costs an additional $20 for A WORKER to inspect the truck the next day is hilarious because I mean what to they get paid for if they're working at a Uhaul place. Interesting how the nickel and dining works.James B.
Nice customer service.JEROME R.
Not the fault of the manager at this location but it was a stressful experience because the ball was dropped on my reservation at the Airport Thruway location.Anthony E.
Very helpful in the trailer return with backing up my car and unhooking trailerRichard B.
Hours of operations on the door 8am, but dark and locked at 8am, 8:15, 8:30, 8:45, so finally used the phone to finish drop-off of equipment. Enjoyed reading the reviews, especially the one about the blood splattered truck delaying the rental as they had to wait for the previous renter to come clean it up... Customer service???KENNETH W.
Le client n'a pas laissé de commentaire.Deon S.
Le client n'a pas laissé de commentaire.MICHAEL M.
You guys charged me an extra day and need to correct it or I'll never use uhaul again.Reece A.
This is the best UHaul loacation I've ever used. Perfect service in every way.ERNEST K.
Le client n'a pas laissé de commentaire.chris H.
Pick up was fine but gave me an invalid drop off spotSaul V.
Le client n'a pas laissé de commentaire.james S.
Le client n'a pas laissé de commentaire.Gayle K.
Le client n'a pas laissé de commentaire.guy T.
Great serviceMacario P.
Excellent service à la clientèleGeneva J.
Le client n'a pas laissé de commentaire.Bernard C.
We ordered an appliance dolly and it was not in the truck. We waited over two hours for the truck and trailer we reserved the we pre registered for.Andrew M.
Area leader Troy was rude and not helpful. Due to system errors and not knowing, it took almost an hour to just complete order for a tow dolly. Even did pre-check out steps prior to arriving on phone. This location is horrible.Justin R.
Le client n'a pas laissé de commentaire.Bruce H.
Rented from other Columbus locations without issues or waits. Very disappointed in this location. Arrived on time to pick up truck was told by Wes "looks like someone was slaughtered in the back of the truck, (person who rented before us) is on the way to clean truck" , truck bed appeared to have "blood" splattered in large area and running down side of bed of truck. Cab of truck was clean. Waited an 1 1/2 hours for prior renter to "clean truck", was told it was "fake blood". This made us 1 1/2 hours later beginning to move items in the rain. Disappointed in this location will not be renting from this location in the future. No information as to renting from another location was provided, was told would be given discount due to wait times and "fake blood" issue. No discount provided. Needed this size truck for move that day so we felt like we had no other options.George T.
Excellant Service I would recommendDAVID D.
Le client n'a pas laissé de commentaire.Urguens S.
Le client n'a pas laissé de commentaire.keith F.
When I showed up for pickup the attendant was not there. There was a sign on the door stating that they would be back in 20 minuets. An hour later, I was still outside in the 95 degree heat waiting. It was not until another business owner noticed me and called the U-Haul attendant that the person came back....after another 30 minutes. If I could give no stars I would.Craig H.
Le client n'a pas laissé de commentaire.Andrew K.
Le client n'a pas laissé de commentaire.Shannon H.
Le client n'a pas laissé de commentaire.mark C.
Wes was great to work with very courteous, friendly, and professional.Martelle C.
Le client n'a pas laissé de commentaire.Diana B.
Excellent customer service.jerome R.
Le client n'a pas laissé de commentaire.Jerry S.
Very unhappy.SHAWN B.
Le client n'a pas laissé de commentaire.Judy M.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.Lista R.
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.Mary L.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.Jesus R.
Le client n'a pas laissé de commentaire.SAMUEL G.
Le client n'a pas laissé de commentaire.Kimberly H.
I asked if we needed to do a walk around and was told that "I do walk arounds when trucks come in, so no." So when I opened the truck and started packing, I found dirty used bandaids, a dirty Q-tip, the far back area of the truck was full of black dirt. The cab had cigarettes and broken glass in the floor under the seats.holly M.
Le client n'a pas laissé de commentaire.Andy R.
Excellent serviceAmanda O.
None Great place. Very helpful.Daniel A.
Le client n'a pas laissé de commentaire.salvdor A.
Le client n'a pas laissé de commentaire.Chris G.
Le client n'a pas laissé de commentaire.cURTIS H.
Le client n'a pas laissé de commentaire.Joseph F.
Le client n'a pas laissé de commentaire.Joseph F.
Wes was great!!Tiawuan G.
Le client n'a pas laissé de commentaire.Katerrica T.
Not one thing. The equipment and staff were exemplary!!Wes G.
Le client n'a pas laissé de commentaire.mohsin U.
Le client n'a pas laissé de commentaire.clara M.
Le client n'a pas laissé de commentaire.David C.
Worst experience in 20 years of using Uhaul. I will not use Uhaul again. Waited 50 min to rent a 5x8 trailer. Rep misrepresented my reservation details. Rep did not check trailer back in for 4 hrs resulting in an overdue notice from Uhaul. Rep refused to provide printed reeipt and did not email receipt until I called to complain 4 hours later. He was too busy talking and smoking outside with adjacent business employees.Bradley V.
Le client n'a pas laissé de commentaire.Preston R.
Le client n'a pas laissé de commentaire.Tony E.
Great experience.carol Y.
Very helpful staff who made the final step of the process easy.TUCKER B.
The trailer, at times, would sway badly.David C.
Le client n'a pas laissé de commentaire.MALCOLM C.
Le client n'a pas laissé de commentaire.willy F.
Only problem I had is Uhaul's chain S hooks will not fit Chevrolet 2015 Silverado stock trailer hitch. The opening in the s hook is too small to fit the chain attach locations on the hitch.eric S.
Le client n'a pas laissé de commentaire.Duncan M.
Better signage to indicate name of facility.Willie M P.
Le client n'a pas laissé de commentaire.BRENDA M.
Le client n'a pas laissé de commentaire.matthew P.
Was directed to this one by another UHaul place that had too many trailers at their business. No one was there and it took almost 2 weeks before I was notified that my trailer had been returned. Received a call from UHaul because the business didn't pull it in.Christopher I.
The office just needs more help. It was only one guy and trying to do 100 things at a timecamarie B.
Yellow marker not good. Point out important information.BARBARA H.
Wes was very helpful. All in all, a very stress-free rental.Muriel L.
My original pick-up location was in North Columbus, and it got moved to this one the weekend before. Only frustrating because I had purposefully made it at the other location because it was convenient for me. On the morning of the pick-up...I went to 3 different places...and was pointed elsewhere. When I finally arrived at the location, the clerk was nice enough, but there was a problem with the computer, he had to call two people to get it working again while I waited. Other than that, the drive and the truck was fine.SAMUEL E.
Le client n'a pas laissé de commentaire.RANDALL L.
Ensure equipment is in full working order. Door trim keep falling off hitting me or blocking exit or entry to and from the truck. I wasted a lot of time putting it back on just to get in or out.Esterlitta J.
Le client n'a pas laissé de commentaire.GUY T.
Le client n'a pas laissé de commentaire.SHUKRI A.
Excellent service à la clientèle. I was really impressed with Mr. Wess.albert L.
the service was excellent they went above there job to make the rental experaince so great i would defentaly rent from them againeLee S.
Le client n'a pas laissé de commentaire.EDDY L.
Nothing all is great as is and West the co owner is the best.EDDY L.
Le client n'a pas laissé de commentaire.LINDA S.
Le client n'a pas laissé de commentaire.BRIAN KEITH H.
Le client n'a pas laissé de commentaire.LORI B.
This place is smaller than the place where I picked up in Florida but manages to have everything I could need any time I need it. The sign of a well managed facility.GUY B.
Through no fault of vendor at Fountain storage in Columbus GA I was delayed in my pick up and departure by over 3 hours since the national UHAUL computer system was down on Monday 6 April. I called customer service and was told it was down nationally and nothing could be done and that it should be up in an hour or so. I said yes, UHAUL could offer me some sort of discount for my inconvenience. The associate sled for reservation number since I did not have contract number yet and said she would apply a $50 credit to my charges. When the system came up, the local agent said he had no record of any credit allowance and charged me full rental charges. He did provide s $10 credit but that was not what I had been told would be done. Do overall not happy with my UHAUL experience. Doug KeithDOUG K.
Le client n'a pas laissé de commentaire.CEDRIC G.