Mr. Jones was exceptional! I will definitely rent again from this location. Merci!
John Jones
Customer Reviews for Four Seasons Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Service equipment and don't overcharge
Dinez DavisThe representative was very nice and helpful at the location
Carl WilsonTrucj was damaged.... bad brakes.... bad pick-up and really bad gas millage.... there were new trucks on lot.... why did they give me this piece of .......
James Blanchardi did recommend someone there
Crstilynn BuggageThe window was left down on the driver's side....when we picked it up it was raining- inside cab was soaked... had to put towels down.
morgan jonesUhaul app did not work. Had to wait on customer service line for 30 minutes prior to finally getting the virtual reservation set up.
Jason AdamsEvery thing in great condition and very well maintained. The person was great and wall knowledge about the unit and paper work
tommy guitreauI reserved the pickup at a different location but UHaul changed it to Four Seasons. This location was not convenient, and the manager was not very friendly. The inside of the cab was disgusting. Someone had spilled a drink but it was certainly pointed out to me to make sure the truck was returned clean. I don't think she even looked at this truck before she rented it to me.
Dera AyersThe woman that checked us out was very knowledgeable and quick no complaints!
Calvin PattersonI have been with Four Seasons for a total of almost five years off and on. They have always helped me with any request and repaired all items promptly. Thank you to Dolene and Henry for being so kind and helpful.
Gail Varisco | Expérience généraleFour seasons helped me when I was in a bind after crown storage screwed me. I will bring my personal and company business to them from here on out.
christopher mcdowellClean the inside of the vehicle out
April MumphreyExcellent service across the board
Jeremy BookerEverything was excellent lots of space
LOUVENIA JOHNSONIf it’s raining and bad weather not expect the customer to clean vehicle
Antoinette RicksI was pleased with the service with Four Seasons U-Haul Service
Suzzana SkinnerNeed more help in the office.
EDGAR AMEDEEEverything was good
KATIE KIRKLANDWonderful People to work with.
James Tinney | Expérience généraleTaj was just excellent and had to work through several system outages
Will MoriartyI got evicted because me and the manger got into a verbal disagreement . She accused me of lying about being a tenant. I was using the dumpster when she approached me and told me it was for customer only , I informed her I was a customer , she didn't believe me and it went left after insulting me . She definitely need to be train on professionalism.
Corey Williams | Expérience généraleNothing on pick up. The place was super clean and the young man hooked up the trailer and we went over everything. I would rent from them again.
Brad RivettAgent that helped us with reservation and hook up was top notch.
Kelley VizziniI was really satisfied
Earl DandridgeThe manager was absolutely wonderful. Hands down the best uhaul rep I've dealt with ever. Helpful, polite and upbeat!
VANNESSA FLORYNice place also
Jonathan NickensRented a 5x8 trailer. Seems like older equipment. Tire had been retread instead of changed but lasted the whole trip. Had a little problem with the ball latch. But over all in good working order and no leaks
cheryl laddSuper nice people to deal with
Gayle LouqueNothing at all everything was excellent
Leroy ShilohNever said I had to but a full tank of fuel in truck
carmello cruzI felt I was overcharged for this trip 742 the total for the trip 291 and gas put back where it goes my amount jumped to 742 after I extended the truck for a couple hours got stuck in traffic
Laticia GriffinThe lady who was there when I initially rented the storage was very professional at all times. I was very disappointed when my storage was broken into and told there were no interior cameras. This appeared to have happened once the initial lady left.
Cynthia Jackson | Expérience généraleThe front desk manager was always courteous and kind she went above and beyond to make sure me as a customer was very satisfied and I was I will recommend you guys to a friend or family member take care and if I need you in the future I will come back to you thanks for all your help and you’re impeccable customer service Mrs Boudreaux
Nikitia Boudreaux | Expérience généraleEverything was great Keep up the great work I will be back ❤️
Nikitia Boudreauxgreat experience no improvements needed
Mary HowardI experienced my best customer service encounter here. She knew everything about the equipment and was very polite. She even hooked the equipment to my vehicle. She is very nice.
Justin Brodenservice was friendly and professional I was taken care of with me as the customer with lots of care
Wayne NaquinTrailor lift assist to lift tongue on the ball of my truck
Neal BoudreauxAwesome and easy. The lady that runs that place is very knowledgeable and efficient. I have rented there twice in the last few weeks and both times it was a very easy experience.
Joseph JensenDelain the lady at the desk was so helpful and polite ......best place to rent a U-Haul I am going to use again when I need it ...everything was perfect
Sharell MiltonS.O.
Brittany CarpenterThe staff was most accommodating and always very friendly
Pamela Cooper | Expérience généraleGreat storage facility would recommend
Ronald Richard | Expérience généraleThe customer service representative who assisted us was irate and extremely unprofessional. Upon arrival, she told the authorized driver that we did not have a reservation. Then she read the reservation she had on the board and it was hours. When asking about changing the drop off location, she. Egan to explain. I stated that that was ok, would require too much work and said let's stock with the current location. She got loud and threatening. We got the impression that she simply did not want to release the vehicle to us. Horrible horrible horrible encounter. I would never recommend this location to anyone. On top of this, this was our second reservation change by haul.
Nayita WilsonDolaney was a great representative for your company.
charles bardwellGrateful to owners and staff for enjoyable experience renting RV spot 15
Lurlie Hamilton | Expérience généraleThe facilities are wonderful. It was very clean and easy to access your unit even if other people were there. The staff was friendly and helpful. Even when the facility had no power due to hurricane Ida the gate was opened to ensure access. They even sent out emails to update the clients.
Jeremy Blackmon | Expérience généraleThank you Darlana for your attention to details. You made my moving experiene easier than I imagined. I hope our lives cross path in the future. May your days be merry and your burdens be light. Keep Safe, Cynthia and Vernett Knight
Cynthia Knight | Expérience généraleDulane was so helpful and friendly. She answered the phone after hours when we were checking out and helped us find another uhaul when theirs wasn't available. Being new to Gonzales, she was very helpful in answering any questions.
Susan Davis | Expérience généraleThe staff was extremely helpful and supportive in working with me on a few occasions. I would definitely recommend 4 Seasons Storage.
CEDRIC PARMS | Expérience généraleExcellent
LOOP LINEN SERVICE | Expérience généraleI have rented on more than one occasion from Four Seasons and will again if I ever need storage in that area of Louisiana in the future.
MARY VIERA | Expérience généraleStorage facility very clean, climate control is great, convenient location
Privacy Request | Premières impressionsI never used it but phone service was good
Privacy Request | Premières impressionsWhen we arrived, we were told no unit was available. This left us scrambling for a new unit. Very frustrating!
Privacy Request | Premières impressions