Le client n'a pas laissé de commentaire.THOMAS J.
Customer Reviews for Four State Storage Lease Co LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent customer service with a smile.Tyrone S.
Le client n'a pas laissé de commentaire.Sergio D.
Le client n'a pas laissé de commentaire.Michael G.
Facility should have some kind of dolly for rent. Check tires and tpms and adjust before next customer rental ...especially during summer monthsCharles H.
Le client n'a pas laissé de commentaire.Steve N.
Le client n'a pas laissé de commentaire.John Z.
1) Truck was not in good working order. Brakes were very worn. 2) The online reservation, check in and out process was a nightmare. Did not receive a code to be able to obtain truck key. If it hadn't been for the wonderful employee of the storage facility I would never have gotten access to the truck. I paid in full the night before. 3) my major complaint was the site added on 3 items I did not request (pads, 2 types of dollies above the one I ordered) increasing my total $30 + tax. I edited those items off but I bet many people never even see the extra charges. It is a shameful, underhanded practice. The dolly I ordered and paid for was not available when I checked in, How ironic! I will not patronize this location again and will advise others not to either.John B.
Le client n'a pas laissé de commentaire.SHUO W.
The rental was simple and quick ... couldn't be happier!David A.
This is our second rental at this location and was excellent both times.PAMELA B.
Le client n'a pas laissé de commentaire.scott R.
Le client n'a pas laissé de commentaire.Suzanne G.
Le client n'a pas laissé de commentaire.Dennis B.
Le client n'a pas laissé de commentaire.laura A.
Le client n'a pas laissé de commentaire.Daysi M.
Le client n'a pas laissé de commentaire.Javier A.
Clarissa is a first class manager! She helped us arrange for the truck at the last minute, and everything worked just the way it should.....larry W.
Le client n'a pas laissé de commentaire.GERHARD T.
I had a great deal of trouble with the online check in process. Fortunately the staff at this location was very helpful in getting me through the process and on my way.James M.
Outstanding customer service Palm Springs. Pickup station Recommend to friendsMelvin M.
Le client n'a pas laissé de commentaire.Victor L.
Online/digital pick up still required going into the office to pick up the keyCorinne P.
Le client n'a pas laissé de commentaire.Kristin F.
Do not like requirement that you call 2 of my friends that have burner phones to confirm I exist. Anyway I did return it in the same great condition and never considered stealing it.Bryan D.
Truck was not available at the time of reservation. It was not set up for 24/7 pickup. I had to wait until Store opened. Cab of truck smelled foul.Paul R.
The cab of the vehicle smelled of cigarette smoke.T R S.
Truck bed had gless in it. Getting keys to truck was cumbersome. Checked in on line then at location asked for all the same information again and asked for secondary ID - should have asked for that before I arrived at location. Check in was much easier.Jeffrey S.
Le client n'a pas laissé de commentaire.John H.
This facility and it's manager offer excellent customer service and explain everything in detail. Merci.Tony A.
My overall experience with the staff members at this location is been nothing but pleasant!!. They are very accommodating and very professional. Clarissa(GM), Josh and Heather were made sure that my needs were met, each and every time I visited their store!. Thank you guys, you'll see me again for sure.Alex Q.
Le client n'a pas laissé de commentaire.Erin P.
CROOKS LIARS UNPROFESSIONALCarlos D.