Le client n'a pas laissé de commentaire.OLGA A.
Customer Reviews for Franklin Auto Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Waldwick, NJ 07463
(Located inside Citgo Station at 172 Franklin Trpke)
Services dans cet établissement :
- Lun - ven : 8h am à 5h30 pm
- Sam : 8h am à 1h pm
- Dim : 7h am à 10h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Easy and very friendly rental experience.OLEG S.
Nothing! Everyone was fabulous! They were so helpful and kind. Thanks UhaulNICOLEM L.
Excellent customer serviceKATHLEEN K.
Ken and Josh were extremely helpful, loaded my car on the trailer and made sure it was safe and secure. Very pleased with the service and consideration.KEVIN B.
All worked very easily and the trailer was a convenient way to haul a few bulky items on short notice without paying for the cost of a truck.Andrew C.
I waived damage coverage. Yet I was charged 25,00 $. How do I resolve this????EUGENE M.
Franklin Auto Care is always great to deal with. Clean trucks with no defects. MerciDANIEL S.
very clean facility, polite and courteous staff demonstrated equipment and answered all questions , will use again.RAYMOND R.
Excellent service. Got there early but it wasn't a problem. Great experience.Donald D.
Le client n'a pas laissé de commentaire.FREDERICK K.
Nothing- easy pick- up and drop-off, easy to reserve on-line, friendly and efficient serviceRichard C.
Le client n'a pas laissé de commentaire.Brad F.
Le client n'a pas laissé de commentaire.Arthur C.
Everyone here is so friendly and helpful I will always rent Uhauls from here!! :) Thank you for making my move a little bit easierISABELKAYLOR S.
Le client n'a pas laissé de commentaire.EDWARD G.
Fast and friendly service! Thank you!JEFFREYJOHN H.
Le client n'a pas laissé de commentaire.James N.
Find equipment closer to the customer. I paid for 16 miles on the pick up and drop off point. I visually saw equipment closer than my assigned dealer. The trucks were stationed and not rented.EDWARDJ M.
Le client n'a pas laissé de commentaire.JAMES C.
Ken is very professional and he takes care of youwilliam L.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.thomas D.
Steering on truck needs workFrederick N.
Le client n'a pas laissé de commentaire.Ismail D.
Le client n'a pas laissé de commentaire.Anthony L J.
Le client n'a pas laissé de commentaire.Mordehai K.
Le client n'a pas laissé de commentaire.JOHN L.
Very easy pick-up and drop-off. Fantastic experienceMatthew D.
Truck served its purpose perfectly. Easy to book online and in person at pick up location. Was instructed well in how to operate Truck features, will use again.Anthony P.
A pleasure to work withTHOMAS C.
Le client n'a pas laissé de commentaire.cipher W.
I think all was well with the truck. My issue was with the 2 men I hired as movers. Would like to know who I could discuss this with. BestMARGARITE C.
Le client n'a pas laissé de commentaire.william T.
Always helpful and friendlyDANIEL S.
Le client n'a pas laissé de commentaire.STEVEN L.
Fantastic experience! Ken was great, very helpful and instructive. Truck was in superb condition with only 15 000 miles on it. Will recommend Ken to my friends!michael B.
Le client n'a pas laissé de commentaire.HARISHKUMAR V.
We left our transponder in the u haul. We received a call first thing in the morning letting us know they had it at the counter for us. We appreciated the time they took to notify us.THOMAS E.
Le client n'a pas laissé de commentaire.Mildred J.
Le client n'a pas laissé de commentaire.Brian A.
I thought it was strange to have the gas get topped off at three quarters of the tank. Seems like an inaccurate measurement. The mileage is monitored and paid for by the mile. Maybe the gas should be as well. Just a comment. No complaints. Nice people and place.TERRENCE H.
price quoted on line 201,00 $ zip code to zip code email the next day wile in route 322,01 $ Pickup location could not log into U-haul site cause it was down so I did not receive actual price. I will not recommend to anyone, Penske or hertz would have been a better choice at that price.frank D.
Truck body was not swept out. Driver`s side window crank handle was broken. Dealer was competent and professional.FRANCIS B.
Did not ask or requested the safe move option. What was automatically added into the contract and was charged. These experiences twice in one monthshailesh P.
Le client n'a pas laissé de commentaire.STANLEY K.
Easy rental, very friendly people.Dean M.
Le client n'a pas laissé de commentaire.EDWARD Y.
Le client n'a pas laissé de commentaire.Dominique H.
Le client n'a pas laissé de commentaire.ARTHUR G.
Truck was a little dusty inside, no hand truck available, which was requested prior. Otherwise great service.Thomas W.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Michael N.
Easy to book. Great experience from pick up to returnJOHN H.
Extremely friendly and courteous. Very helpful and easy communication. Highly recommended!!Steve K.
Le client n'a pas laissé de commentaire.elissa V.
This place was a really good experience. The owner was very very helpful and kind. I broke my mistake something in the trailer and he was very understanding. He explained everything very clearly before I left the first time. I will try to come back here again if there is availability.FRANCISCOJ C.
Truck not swept, debris in back Gas gauge brokenJOHNNY Y.
We had reserved a 26' truck to be picked up in Hackettstown, NJ a few weeks prior. The day before pickup, we were informed the rental truck had to be picked up 2 hours later than scheduled at a place that was over 30 mins away. I had to then reschedule at this location in order to pick it up at a decent time (which was still 30 min later than planned), but this place was an hour away.GERARD A.
Not all fees were disclosed when rental reserved. Specifically the Domestic Security Fee and the Environmental Fee. Enterprise does not add these charges to rental rate. I did like the vehicle (cargo van). It had wall between cargo and seating areas, tie downs along wall and floor, and a floor covering Vehicle was in very good condition with low mileage..ted P.
Le client n'a pas laissé de commentaire.RONALD M.
Le client n'a pas laissé de commentaire.Mark L.
Nothing, the owner or whoever I dealt with was great. That i would actually go out of my way to rent from them again over another location and or companyrichard C.
The drop-off location was changed (and pickup). Then I received an additional charge for more miles, but these locations were further than I planned.Austin O.
Le client n'a pas laissé de commentaire.Joseph F.
Very friendly staff especially the gasoline attendant.cid W.
Everything went smoothly. The guy working there is very friendly and helpful. Only issue might be the area with the UHaul equipment is little tight when there is a lot of equipment but manageable if you're comfortable maneuvering the equipmentJoseph M.
It was a pleasure working with Ken at Franklin Auto. I called around noon on a Monday for a 9 am pick-up on Tuesday. Truck was there and ready to go. Check- in and return were both smooth and easy. Thanks, JoeJOSEPH B.
Le client n'a pas laissé de commentaire.Olivia S.
Le client n'a pas laissé de commentaire.guy K.
Allow persons to choose the pick-up location/for instance love in the Bronx pick up in the closest location in the bronx. MerciAlicia C.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Jared P.
Pleased with the servicechristine R.
Ken was pleasant and efficient. The van was ready on time and in pristine condition. I'll be back soon.MARC S.
The wait time for calling u haul, the 800 #, was challenging. Hopefully that was do to COVID with reduced customer service reps and mass exodus from city areas.Lisa B.
I've been renting U-Haul's for many years but this was my first time at this location. The pick up was fast and smooth. The attendant was very helpful and nice. Only reason I'm giving an average rating is because after receiving my final receipt (via email) I was charged the safe tow insurance which I had declined online. A quick call to U-Haul made it right but the additional charge was never discussed during the pick up and I wasn't asked if I consented to it. Other locations have asked if I wanted to waive it prior to printing out the contract but in this instance they did not. I assumed waving it online was sufficient, but I've come to learn that you have to do it in person as well.Raul M.
Le client n'a pas laissé de commentaire.Hans C.
Le client n'a pas laissé de commentaire.DOREENANN O.
excellent experienceEDWARD R.
very rude people; not willing to help. I will never use this location ever again. I will not recommend it to anybody.victor A.
Advise the time truck is due back instead of just saying the date. We would have taken the truck back the evening of August 1st instead of the afternoon of August 2 had we known the truck needed to be back by 8 am.Jorge F.
Le client n'a pas laissé de commentaire.cindy P.
Le client n'a pas laissé de commentaire.STACY C.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Dominick S.
Very good serviceMAZEN K.
Le client n'a pas laissé de commentaire.Nicholas D.
Service was very friendly and experience was easy and pleasant!ERINANN H.
Le client n'a pas laissé de commentaire.wayne C.
Le client n'a pas laissé de commentaire.Alan J.
Ken was very helpful. He took me out to the vehicle and explained everything.ALAN B.
Josh made the experience well above average.Mark S.
Not customer friendly not a place for people of colorTHOMAS M.
Le client n'a pas laissé de commentaire.Terrence M.
Le client n'a pas laissé de commentaire.MUHAMMAD Q.