Le client n'a pas laissé de commentaire.DALLAS F.
Customer Reviews for Freds Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very friendly and good customer serviceDustin T.
Le client n'a pas laissé de commentaire.vivian H.
Le client n'a pas laissé de commentaire.Carmen B.
Quick, friendly service. Convenient location. I'll definitely be back!Jennifer B.
It was a nightmare experience. The first location was not ready and I had to use this place. They were great that's why they got five stars. However I would never use uhaul again.Alex B.
Employee went above and beyond to make my experience great. Merci.Keith T.
Le client n'a pas laissé de commentaire.Michael H.
This is the best location to get a Uhaul! They are friendly and it's much easier to get in and out of than the Alcoa highway store!jennifer L.
The staff at Freds were awesome the equipment was tiptopPhilip T.
Quick, friendly, convienent, helpful. Use this location with total confidence!!timothy S.
Staff very friendly, courteous and helpful. Definitely use again.Stanley W.
Le client n'a pas laissé de commentaire.edward W.
Le client n'a pas laissé de commentaire.Heather R.
Le client n'a pas laissé de commentaire.Christopher K.
Not a single thing! Excellent service. Great experience.William R.
Be more careful not rent anything to more than one person at a time it creates confusion and frustration for renter at the time of pickuples W.
Le client n'a pas laissé de commentaire.Sarah P.
Everyone was polite and very helpful. Thank you!!Angela W.
Location was near my house. It was convenient.Andrea C.
Le client n'a pas laissé de commentaire.Nathan G.
Dropped off the trailer after hours. Process was great with the app. The parking lot wasn't really set up very well for dropping off U-Haul equipment, but it wasn't that bad. Just moved to this state, but I would use this location to do business again I think.wesley G.
Service was great and drop off very easy.Philip L.
Got charged for the vehicle fill up even though we picked up the truck on a basically empty tank. Customer service was very helpful!Brandon K.
The owner and staff are awesome! Beth is great at her job and went above and beyondJessica P.
Very good peopleDenis B.
These people were great! Kind, helpful. Helped us back the trailer in. Would highly recommendJennifer L.
Le client n'a pas laissé de commentaire.Steve S.
Le client n'a pas laissé de commentaire.Juan M.
Le client n'a pas laissé de commentaire.Tressanique K.
Very much pleased with the great Process from Start to finish.MADELINE B.
The woman that helped me was very kind and very accommodating. I would rent from this location again.Stacy M.
Le client n'a pas laissé de commentaire.Cindy D.
Le client n'a pas laissé de commentaire.Luke K.
Le client n'a pas laissé de commentaire.Delores H.
Fred and his crew are great! Will definitely use the uhaul service again and gained a new friend and mechanic as well!Sharon L.
Le client n'a pas laissé de commentaire.Brenda L.
Le client n'a pas laissé de commentaire.david B.
Really great experience no issuesWill A.
So helpful and friendly; The receptionist was really nice!! We would've had such a horrible experience due to unexpected inclement weather. However; Fred & his garage turned the whole situation around, took really good care and treated us like family /neighborly. A true asset in our community!!! âââââJohn R.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.John T.
Tires and battery had to be replaced during trip.RICHARD H.
More lights...I picked up in the dark...it was almost impossible to verify the condition of the truck.BECKY S.
Very helpful and courteous people made it a pleasureDavid C.
They generally have the customer disconnect the trailer. The other locations do this.Gregory T.
Le client n'a pas laissé de commentaire.Edward H.
Equipment was clean and pick-up/drop-off location folks were excellent. The horn did not work and the headlights were out of adjustment. At night had to drive with high beams on all the time. Otherwise truck was good.Scott M.
Le client n'a pas laissé de commentaire.Gregory T.
Le client n'a pas laissé de commentaire.Christopher S.
Nothing, everything was good.Timothy Z.
Owner was more than courteous. Went out of his way to make sure I was taken care of to the fullest extent.Craig H.
Le client n'a pas laissé de commentaire.TIM R.
I have relayed all info to area manager HectorBrian W.
Great customer support and went above and beyond in my opinion by helping us before his office opened to make sure we could get the truck to the house for the movers on time. Great job!Daniel G.
Le client n'a pas laissé de commentaire.ronald B.
Didn't tell me about a deposit or anything of that nature. The price I was given was not the price I paid.SHONTERIA M.
Le client n'a pas laissé de commentaire.Mark J.
They were very friendly, very professional, change nothingJOE R.
Great serviceROBERT T.
Le client n'a pas laissé de commentaire.Angus M.
Safe travel rate was almost double was was quoted and was told to Jane back on lot before they opened Tuesday, which we did. Prices were not what was quoted by company, not by the location. Fred was great. Uhaul needs some work.Kimberly L.
Le client n'a pas laissé de commentaire.ANTHONY B.
Very friendly, knowledgeable, and helpfulED K.
Le client n'a pas laissé de commentaire.ARISTIDES A.
I did not sign up for the insurance but was still charged $16 for it. Tried to correct. Told it was the contract. DisappointingRoger F.
Fred defines, what customer service is all about. He went above and beyond, in getting us the size truck we needed, and secured it ahead of schedule, just to be sure that our pick up went smoothly. He is an absolute pleasure to deal with, and I would not use anyone but Fred in the future. Thanks again Fred!michelle K.
Everything was Great! Fred's Garage is the best!Ewan W.
Le client n'a pas laissé de commentaire.Rogelio M.
Le client n'a pas laissé de commentaire.MICHAEL H.
First rate customer service! In times like these it was refreshing to experience an easy and very pleasant transaction. Fred was very pleasant, the truck was in great condition and very clean.Jeff W.
Le client n'a pas laissé de commentaire.CHRISTINA Z.
Le client n'a pas laissé de commentaire.Bruce B.
Great service from Freds Garage. EZ check-out/check-in. Trailer was in good condition & ready to go. Prompt service.Randy H.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.PHILLIP M.
Phone app would not let me pickup and didnt show me as having a current reservation. System was problematic for local agent as well. Had to call in to have it fixed. I dont blame Fred in any way. Took 2 hours to pickup due to system issues. Almost walked away but Fred came through.Mark O.
Le client n'a pas laissé de commentaire.Greg S.
Very nice man out going very helpfulNAJEEBA C.
Send everybody to Fred's. Fred was great. He made my short move easier. Thanks Fred!James O.
service man was very nice , checked everything twice and made sure to answer all my questions.MICHAEL R.
Le client n'a pas laissé de commentaire.ANDREW M.
found small roach in cab. otherwise cab was extremely clean and well maintained. thank youLOUIS V.
Pick up and drop off were very efficient and fastDANIEL M.
Both pick up and drop off locations were great. Wonderful customer service. Easy access for equipment drop off.Kenneth V.
Everything was acceptable. No complaints. It was not my preferred location to rent a truck, but Uhaul did find the right size truck I wanted. Will I use Uhaul again? Absolutely!!John M.
Le client n'a pas laissé de commentaire.Gerald C.
Le client n'a pas laissé de commentaire.KEVIN R.
Nothing I can think of, Fred is great!LISA J.
Le client n'a pas laissé de commentaire.ASHLEE C.
Feed is doing an excellent job. I will continue to use him for my UHaul needs.Richard D.
Le client n'a pas laissé de commentaire.Staci C.
Fred was great. The location was extremely convenient for me and my family. Fred was very polite and made sure we were ok and ready to go with the uhaulTINA R.
Nothing to improve from Fred's garage, above a d beyond on his part.SANDRA R.
The owners were great to work with!!!! Thank you!!!!RICHARD W.
Le client n'a pas laissé de commentaire.CAMELIA H.
They really didn't know what the was doing and I was told they would hook up and pull my car up and everything but we felt as if we were a hassle to him because if we would ask him to help us he would get an attitude and every and do it so he could leave.Makenna R.