Customer Reviews for Friar Motor Car
(Concessionnaire U-Haul dans le voisinage)

221 évaluations

2357 Harrisburg Pike   Grove City, OH 43123

(614) 539-0831

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/23/2021 - 6/27/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(614) 539-0831

2357 Harrisburg Pike
Grove City, OH 43123

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 9h am à 4h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/23/2021 - 6/27/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I was looking for the bluetooth on the radio to pair my phone, but I can live with that. Other than that, exelent service!ðŸ'

HECTOR V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEVIN D. 
Évaluation :
4

Eliminate your affiliation with the Sunoco on US62 at Orders road. I've had two very poor U-Haul experiences there. I promise there will not be a third.

CHRISTOPHER H. 
Évaluation :
5

The only issue I had was they didn't carry any materials and I had purchased a mattress cover. We had to go to the original location on Georgesville Road to get that.

GREGORY F. 
Évaluation :
2

The mobile pick up is a pain. My vehicle wasn't available as reserved, so I was redirected to a location that was closed on the weekend and required mobile pickup. There is no way to hold uhaul responsible for problems at pickup or drop off. In spite on the missing equipment and low fuel gage at pickup, and the 50 minute phone call to report it, we were still charged extra at drop off. I did dispute the charges with uhaul at drop off, but never received a response.

Elizabeth E. 
Évaluation :
4

I had some trouble getting the door open. It seems that it had been awhile since it had been used and the door was a bit rusty. Maybe some WD40 or some silicone spray might help but once I ran it up And down a few times it became much easier. The trailer tracked perfectly and I had no trouble at all with the way it pulled. The attendant at the shop was plasent and efficient. I would not mind leasing from that location again

PAMELA O. 
Évaluation :
2

The truck I rented was absolutely filthy on the inside. I was also overcharged for my rental. I'll definitely look into another truck company if I need one in the future. Extremely disappointed.

CARLITA L. 
Évaluation :
3

I shouldn't I've had to pay over 26 $for a small amount of mud by the gas pedal.

LESLIE Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RENEE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
4

The Truck I rented had an air conditioner issue, undiscovered until I was driving on my trip. It would kick off on hills then come back on after the engine wasnt under the load from going up hill. quite an inconvenience driving from Ohio to West Virginia

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
4

Just see above!!!!

Terri F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Connor M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dennis H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey T. 
Évaluation :
5

Again. Very good customer service.

richard D. 
Évaluation :
1

Informed them upfront on fees. Clarify and make sure the customer understands his/her contract and if they are picking up and dropping off at the same location. What's the sense in driving an empty truck back to Newark when my final destination is Columbus. Your service is terrible, and this entire experience is nothing but a nightmare.

Akeem A. 
Évaluation :
5

Eddie and staff did an amazing job like always. I always use this location to get a uhaul when needed. Thanks

William H. 
Évaluation :
5

Returned after hours, still was easy and fast.

Daryn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lisa M. 
Évaluation :
5

Eddie was super easy to work with. Called and reserved and told him what time I'd be there to pick up. He had uhaul pulled up and warmed up. Just as easy on check out. Will always try here first!!

William H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRENDA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan R. 
Évaluation :
5

No improvements needed. The gentleman at Friars was very nice and knowledgeable. Had me on my way in know time. Dropping off was just as easy.

Martha L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Corey J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
5

Friar Auto was incredible. Treated me like a king. I will only choose this location in the future.

Timothy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kenneth F. 
Évaluation :
4

OK, so I ordered the truck, and selected the mobile app pick-up service at specified time, 8:30 am, and location, Friar Motor Car. Upon my arrival, the mobile app service was not set up. No truck. And, the business was scheduled to open, at 9:00 am, so I waited. At 9:20 am, nobody had arrived to open the business. At 9:25 am, a mechanic approached me, and gave me the keys to the truck. I believe his name was Bob. Well done on Bob's part. I do not know if the business ever opened or not. For future rentals, if U-Haul is going to promote mobile app pick-up, your businesses should ensure the service is set-up. On my end, the truck was clean, well maintained and ready to go. Well done. However, I lost a valuable hour which could have been spent on my move. Several individuals had to wait for my arrival in order to get the job underway. Thanks for taking this into consideration for future customers.

patrick H. 
Évaluation :
5

They take money out of your account that you don't even know they are taking it. Then you are screwed for 3-5 business days until they can credit you back for their mistake. Never again will I rent from uhaul.

Tasia B. 
Évaluation :
5

Very quick. Thanks!

Fred F. 
Évaluation :
5

Everyone treated me great , I'm an old man and they came out and helped me park it when I was done and unhooked it for me , even though it was after hours. Very pleased with the whole experience.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cameron W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
2

The young guy was helpful but the windshield had so much dead bug splat u could barely see thru it. I didn't choose this location i was sent by uhaul out of my causing xtra miles and expense. Lastly they have no supplies here? So i had to go to another store to pick up shrnk wrap, tape, mattress bag etc etc. this is a company that puts itself first and could care less about its customer.

Denis H. 
Évaluation :
4

Also consider using for car repairs.

Honey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Elise L. 
Évaluation :
5

Great Service, Great Location...……. super friendly and accommodating!!

Dale C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul A. 
Évaluation :
5

Best location yet, impeccably clean and super friendly and helpful!!!

Dale C. 
Évaluation :
5

Couldn't ask for any better service and care *****. 5 star

Dale C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F. 
Évaluation :
5

Great experience and would definitely go back.

Larry J. 
Évaluation :
2

The staff was friendly, however the location was very far from my preferred location, and it was in a sketchy neighborhood.

Rachael T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Taylor S. 
Évaluation :
5

Drop off site was awesome

Pamela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terri S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE F. 
Évaluation :
3

Online truck availability tracking system very helpful after I learned how to use it. Can't understand why a 15 foot truck rents higher than a 20 foot truck. I needed a 15 foot but was too far away so rented a 20 close by. When rented truck at dealer he still had to enter my credit card info that I had already given online when I reserved truck. There were taxes and other miscellaneous costs at rental time that were not available on reservation. Twenty foot truck used less fuel than expected and truck was very easy to operate. I started with 1/4 tank and filled up truck because I thought I would need at least 3/4 tank. After completing the trip I still had over 1/2 tank. I should have calculated better and could have saved about 20 $. in fuel costs.

Walter S. 
Évaluation :
5

none

Nolan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawn M. 
Évaluation :
5

Eddie and the gang at Friar Motor Car are amazing. The only place I will go.

Eddie F. 
Évaluation :
5

Nice sales guy

Jonathan G. 
Évaluation :
5

The staff at Friar is great!!! I will not shop anywhere else.

Eddie F. 
Évaluation :
4

Mobile pick up is easy!

Laurie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martha K. 
Évaluation :
5

Great place to rent.

William M. 
Évaluation :
5

Very nice folks

David T. 
Évaluation :
5

They were very friendly and helpful. Went out of there way to accommodate me. I will definitely do business with them again.

David I. 
Évaluation :
3

Average looking pickup location but they were the nicest gentlemen to work with on my pick up. Definitely would work with them again

Ryan B. 
Évaluation :
5

The online check-in was a nightmare. Next time I would deal directly with over the counter check-in. An employee named Brandon just happened by the site and saved the day.

Sandy D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rusty V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie O. 
Évaluation :
5

The location was great and the people there were nice. I would however like to point out that if I had to rate U-Haul overall I'd give it a 1. They handled my situation extremely poorly. I made a reservation for 7:30 am and then U-Haul switched my reservation to 9 am, at a different location.. without even telling me. They said they left a voicemail but the only voicemail I had from this local area code was 2 minutes of silence. Why on Earth would anyone be okay with having their pick up time moved ahead 1,5 hours at a different location? What's the point of making the reservation then? You don't book a hotel only to show up to find the front desk clerk saying "sorry you booked it for today but we moved your reservation 8 miles down the road and we moved it to tomorrow". In our case time was crucial and if I had known that my time was going to be moved, I would have looked elsewhere and moved on a different day. It really ruined the whole experience and the U-Haul service rep for the area (not at the location, they were great) really didn't seem to care.

Mason H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

julie S. 
Évaluation :
5

Super nice folks at this location. Je la recommande fortement.

Tom P. 
Évaluation :
2

I schedule at one location n then had to g o to grove city to pick up truck but then no tow dolly for car..l go after packing truck to find 15 truck was available there and a car dolly ...unacceptable service for a reservation made in advance.

Cynthia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathy M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
4

The customer service was amazing! They went above and beyond. There was a huge hiccup with the drop off and they were technically closed when I got there however the staff stayed and helped with the awful mess. Couldn't say thank you enough!

Daniel H. 
Évaluation :
4

Staff was very friendly and helpful.

Craig H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerrod S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zachary S. 
Évaluation :
5

Great experience!

William K. 
Évaluation :
5

I like the fact that I can return after hours, and it works so smoothly.

Mark P. 
Évaluation :
5

Eddie went above and beyond to make sure I was taken care of!

curtis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adnan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernie P. 
Évaluation :
5

Great location in grove city

Rob C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randi A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connor H. 
Non reviews have been submitted for this location.

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