Customer Reviews for Gallart Oil Corp
(U-Haul Neighborhood Dealer)

279 évaluations

7850 NW 74th St   Medley, FL 33166
(@ Palmetto Expwy)

(305) 591-3601

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : 8h30 am à 3h pm

Services dans cet établissement :

Pour nous contacter

(305) 591-3601

7850 NW 74th St
Medley, FL 33166
(@ Palmetto Expwy)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : 8h30 am à 3h pm
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Improve the wait time for the Keys after reservation had been made a day in advance.

Rafael T. 
Évaluation :
4

Muy bueno el servicio, lo único es que no se si entendí bien pero me habían dicho que el alquiler era por 24 horas y el mismo día me enviaron un mensaje y un correo diciendo que ya tenia que devolver la unidad... osea lo útilice 7 horas de 11 am a 6 pm, por lo demás estuvo bien Very good service, the only thing is that I don't know if I understood correctly but they had told me that the rental was for 24 hours and the same day they sent me a message and an email saying that I already had to return the unit... I mean, I used it 7 hours from 11 am to 6 pm, otherwise it was fine

Rolando S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mauricio O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rogelio M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
1

The entire rental experience was well below what should be considered to be basic customer service. To begin, the equipment that we pre-paid for, a furniture and regular dolly along with furniture blankets, was not available when we picked up the truck. Of course, we relied on this equipment to complete our move. The representative at the pick up site suggested that we attempt to drive to the official Uhaul store where they could rent us the equipment. Further, the truck we rented only had a quarter tank of gas - meaning that upon return we would need to fill the truck up to precisely a quarter tank or face additional charges. This also meant that we would need to put gas in the truck almost immediately after renting, which was a major inconvenience considering we had a fixed window of time in which to use our apartment's moving elevator. Once we arrived at the official Uhaul store to ask for the rental items that were supposed to be in the truck per our contract, we had to wait in a long line only to discover that they did not have a furniture dolly for rent. However, Uhaul had no problem SELLING a furniture dolly to us. Because we needed the furniture dolly to move, we bought the dolly. Overall, this was a terrible experience that only added to the stress of our moving day. The failure to provide the agreed-upon equipment and small amount of gas in the tank completely upended our plans and nearly cost us extra money to complete our move. Everyone we encountered was either blatantly unfriendly and disrespectful or could not have cared less to provide customer service. Will not likely use Uhaul again.

Jacob L. 
Évaluation :
5

Excelente atención, amable y muy educado este sr, lo recomiendo con los ojos cerrados y lo volveré a usar más seguido.

Julio B. 
Évaluation :
3

Very friendly rep

Felix G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHANNES T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcos G. 
Évaluation :
4

Good service & quick pick up.

kevin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edgard F. 
Évaluation :
4

Review license and photo the day before

Miguel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosemary H. 
Évaluation :
5

A Android app would improve the user experience.

Eduardo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduardo S. 
Évaluation :
1

This comment is for both U-Haul corporate and this location. We booked at 20' truck on March 3 with a pick up on March 11 at 10am in Hollywood, FL, approximately 15 minutes from our home. I pre-paid the reservation which was confirmed the day before pick up at this location at 10am. When we got there, a 20' truck was sitting in the parking lot but the shop was not open. When the shop owner showed up at 10:30, we were told that, despite the paperwork in our hand, that wasn't our truck and they has no reservation for us. When I called U-Haul and finally got through I was told that our assigned pick-up was in a town almost an hour away. When I explained that it was unacceptable as 1) this was NOT the location on our confirmation nor was I told it was changed to one so far away and 2) we have movers scheduled to arrive at 12pm and there is no way we could get there and back in time. We asked why we could not take this available, un-rented truck that was sitting right in front of us at the location WE WERE TOLD TO COME FOR PICK UP, we were told no, the "system" doesn't work that way. Um, WTF? Numerous calls and being transferred from one department to another after talking with 15 different people, we were finally sent to an absolutely HORRIBLE location in a sleazy part of Miami. By the time my husband got there, the attendant was rude, insulting, and left him sitting there for 45 minutes. By the time he finally got on the road almost three hours from the time we were to pick up the truck at a pre-paid, pre-assigned location somewhere else, the check engine light came on. The U-Haul corporate scheduling, dispatch and customer service is white hot mess. Save yourself a great deal of aggravation as well as a total waste of time and money. If you must do DIY, call Penske, call Enterprise, call anybody but U-Haul. Oddly enough, their headquarters are here in SoFlo so you'd think the process right in their proverbial back yard would be better managed. But no, U-Haul is They're Awful.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eddy V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE N. 
Évaluation :
3

Vehículo sucio y sin agua en el limpiaparabrisas

NICK H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIXON R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TOMAS G. 
Évaluation :
5

Very good

Washington H. 
Évaluation :
1

Armando rental clerk bad attitude. Truck was dirty and smelly…

ricardo P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anar G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LUIS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDGAR B. 
Évaluation :
5

They were so kind. Thanks

ANGEL L. 
Évaluation :
5

Ese lugar es excelente

Nicolas E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luis L. 
Évaluation :
1

I had originally made a reservation to pick up from this location and drop off the truck at a different location. The employer who checked me in for my pick up changed my drop off location despite me explaining to him that I had already done a reservation. When I went to drop off the rental truck I had to wait 1 hour on the phone for customer service to change the drop off location back to my original choice. Horrible experience!

Rolando P. 
Évaluation :
3

the truck was extremely dirty both inside and outside

MELISSA A. 
Évaluation :
5

The employee on staff was very helpful.

Dwayne J. 
Évaluation :
5

Bien

fernando E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

OSCAR F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO B. 
Évaluation :
5

Thanks a lot Uhaul 🙏

JESUS T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chayanne R. 
Évaluation :
5

Exelent services!!

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emanuel O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN-MARIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fernando C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres M. 
Évaluation :
2

Was a very bad office, mirror hear was broken and owner verey unpleasent. I had a lot of problems with the helpers contracted as well

katia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B. 
Évaluation :
2

La atención no fue adecuada

Jose R. 
Évaluation :
1

When we arrived in the first place the truck that we had alrealdy reserved was not avaiable. It was needed to go to another address and there we took an old truck without any inspection, what was a trouble in the dropp off, because we could not prove the old damages.

LEANDRO G. 
Évaluation :
3

I could not stand close to the employee while he was using my card to charge and I can't see what his doing with the contract all the time he talk me be outside even from the window, there he also gave me another reservation early than I needed, this is why I have to call to main center office.

tamara A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OMAR D. 
Évaluation :
5

The equipment was clean. Exchanged trucks do too bad brakes.

John G. 
Évaluation :
5

Excellent experience. Everything went quick and easy.

Michael D. 
Évaluation :
1

I had to move locations which added extra miles to my trip. In addition, the brakes on the truck are completely wasted. I had to downshift and use the emergency brake in order to stop as the brake pedal was hitting the floor. This truck requires immediate attention.

Freman P. 
Évaluation :
1

My reservation was for 10:00, when I arrived I was told the truck was not available. I then had to go to a second location, where I was told the truck was leaking power steering fluid. The third location I was sent to finally had a truck that was a different size than what I had reserved. The overall experience was horrible.

Robbin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos M. 
Évaluation :
2

The truck has a "loose steering" the A/C change the mode by itself. But the worse is that the representative told me that the truck was FULL of gas. I did not pay full attention to the fact that was NOT completely full. I lastv2 hours, i table 44 miles mainly in a highway. I put 4,76 gallons to let the gas meter to be at the same position that I received. But the U haul guy told that it was not enough. I then put 5,74 gallons until it got completely full. How can you explain that this small truck used more than 10 gallons of gas on 44 miles in a highway (Palmetto). This confirm that the tank was not completely full as the guy indicated in the inspection sheet

Luis B. 
Évaluation :
4

Good Service and good experience

LEDIS P. 
Évaluation :
5

Great Location. Edwin was courteous and very client service oriented, Unfortunately there is a charge for $14 (SafeMove) that I did not select, and would like to be refunded. Stay Safe.

hector H. 
Évaluation :
5

Everything was perfect and have rented small trucks for years from this location .... Great people !!!

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damon Q. 
Évaluation :
3

S.O.

JHONY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eduardo B. 
Évaluation :
3

Friendlier service and Cleaner vehicle

Ivan S. 
Évaluation :
5

Quick to rent and return truck. The agent was very pleasant to deal with.

Charles S. 
Évaluation :
1

Get new trucks and more wheels for “26” truck it is disgusting in there dirty masks

OSCAR J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

george A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Humberto G. 
Évaluation :
3

Gentlemen sending equipment out was great but the truck was ABSOLUTELY FILTHY. It was old and beaten up. So bad in fact, that doing a walk around/inspection would have been useless. Worst truck I've rented and I've rented a lot of uhaul trucks!

DALE N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

André M. 
Évaluation :
1

La persona que me atendió fue grosera y me trato como si yo fuese su empleado o le pedí el camión prestado, de verdad tienen que poner personas con experiencia y educación,

Edwin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Henry L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Johan R. 
Évaluation :
2

I was charged a $25 cleaning fee for a truck that wasn't spotless when I got it. I left the cabin exactly as I found it and swept the rear box after I finished with the truck. I'd like a picture of what exactly was “cleaned” that constituted at $25 charge.

Hugo Manuel R. 
Évaluation :
5

All good

RANDALL M. 
Évaluation :
5

FREQUENT USERS LIKE ME WILL SHUT HAVE A DISCOUNT

Jose A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yovani M. 
Évaluation :
5

Exelente Atención. Muy Contenta con el Servicio al Respecto

Mabia B. 
Évaluation :
5

Was perfect. Thank you

Dennis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

denise A. 
Évaluation :
1

The truck had a literal roach inside of it and empty cans of soda. The employee was not very nice and even wanted cash payment to put gas. Awful experience.

Francisco V. 
Évaluation :
5

All perfect, very kind ur operator

JOSE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yurima M. 
Évaluation :
5

Well the back of the truck was dirty, truck direction was horrible was turning the steering wheel to other way. But rest was fine.

YURIS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alexandra M. 
Évaluation :
5

El Sr. Es muy gentil y amable. Todas las unidades están bien cuidadas. Es muy grato trabajar con esta Agencia.

Catalina H. 
Évaluation :
1

El servicio fue muy malo, la persona que me atendió al momento de regresar el camión, me dijo que faltaba más gasolina de la que claramente estaba marcada en mi contrato, le dije que ya lo había revisado y me dijo de manera grosera y amenazante , que si no le ponía más gasolina me iba a ser un cargo de $40 dólares adicionales. Para no ser suficiente, el encargado de recibir el vehículo me grito porque había un poco de polvo en la parte de atrás del camión, yo le respondí, que solo había rentado el camión para cargar unos muebles, y me dijo de manera agresiva que tenía que limpiarlo. Realmente estoy muy desepcionado del servicio. No volveré a usar el servicio de ustedes

neptali A. 
Évaluation :
5

friendly, helpful, accommodating. great experience!

Heather D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT G. 
Évaluation :
5

very pleased

PATRICIA V. 
Évaluation :
4

The gentleman I dealt with had a terrible attitude. Both when I picked it up, and when I returned it. Absolutely horrible.

Rick P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose L. 
Évaluation :
4

Armando is always great with a smile on his face at all times. He makes my experience a good one every visit. The truth is that he is the reason why I return to do business when its need it. Overall good vibe and clean equipment.

FERNANDO N. 
Évaluation :
4

Problem is only with my first and last name may name is Andrzej Przybysz if the Mistake is still on Your computer I have call the Police department on using may driver id.

fransisco M. 
Évaluation :
5

Gracias por todo el apoyo

CESAR M. 
Évaluation :
5

Armando was great help as always. I never have any problems with him. He takes good care of me every time. I will be coming back to see him if need it.

FERNANDO N. 
Évaluation :
3

I should have double check the mileage when I first received the truck because I truly believe he overcharged but due to the fact I did not check I have nothing to go on. But the truck was in decent shape and the gentleman was very nice

Josefina E G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cesar Q. 
Évaluation :
1

Rent an office,so customers will not stay under the rain during a transaction

BETHEL L. 
Non les évaluations ont été soumises pour cet établissement.

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