Le client n'a pas laissé de commentaire.
Enmanuel P.
Customer Reviews for G&J Car Care
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Van ran out of windshield wiper fluid 1/4 of the way into my trip - be sure to check between rentals
JOHN H.I think an overall improvement would be trailers that have been inspected and cleaned with working back lights. I also would like to comment on U Haul's overall policy for one-way trips vs roundtrip, I think that they should be able to offer more flexibility and convenience for customers at a reasonable price point. Thank You.
Tom S.Be more friendly and helpful. Don't charge so much with unnecessary fees.
JARRON S.Owner was great working with. Very accommodating, waiting got me at my rental time.
Darrin B.My 10 ft truck was rented to someone else so Uhaul found a15ft truck (more expensive) in Roselle but it had just been returned & they didnt have time to clean it. The service was very good so no problem there.
GEORGE H.The owner was fantastic, very personal. Very easy process to rent the truck.
Darrin B.Great service
MIGUEL D.The owner was ver pleasant. There were a couple or minor issues with the trailer after it had been serviced, but the owner was fair and accommodating. Thank you very much!
Fran P.Great and quick service!
ADRIENNE R.It was great. Straight forward. Exactly what I needed. Hassle free.
DANIEL M.Great service and the gentleman even waited for us and helped us a little past closing. Would definitely rent from here again!
JONATHAN V.Location was excellent but UHaull is another story!! They guarantee you a truck and then turn around and tell you that it is not there because the other person did not return it…leaving you with $200 wasted for the workers you hired and are there waiting for the truck! SHAME ON YOU UHAULL!! Terrible!!!!
CHRISTINE M.Very rude guy.
Victor S.Had a great experience, they thankfully switch my deliver date to the same day. I did notice a cockroach under the driver seat. But thankfully none got in the donuts i was delivering.
tanisha F.Very professional
Doug T.You customer service representative was amazing, even after waiting 37 minutes on the phone to get help with my reservation which didn't show in your system, she was patient, diligent and knowledgeable. She saved me as a customer because your automated check in system is terrible.
Salvatore E.Thank you again!!
YONG W.The store clerk gave me a time to drop off the truck, my new location was not that far from the pick up location the guy said return it at 5:30 I showed up maybe 10 mins later which was not my fault the movers U-Haul recommended took longer than they were supposed to over a fight! The movers even broke a few of my items in the truck and outside! I went to the store to drop off the truck and the location was closed! i had to figure out where to leave the truck and drop off the keys since no one explained that they would be close at the time they gave me to come back! I later found the drop off box for the truck keys and that took me an additional 15 mins to get the location to confirm I had the truck at the area. I personally will not be working with this U-Haul or its recommended movers again!
HAROLD B.Merci.
YONG W.Thank you for everything!
YONG W.Super nice guy, very helpful.
Kristen C.Easy process. In and out. Great place and so convenient
MYRNA L.Nothing…..the entire experience was seamless!
JOSE M.Vehicle was dirty and needed to clean it when returned to avoid cleaning fees. Representative communication is very poor which led to disservice. I don't recommend.
RONNEL A.Manager was terrific, very helpful and accommodating. Facility was well marked, clean and inviting.
THOMAS S.Great and quick service. Truck availability was good.
JASON M.Best experience I had with U-Haul so far. No long wait and trailer was available and ready. The associate explained everything about the trailer, loading and even hooked me up.
THOMAS D.Excellent
VITALI K.G&J was super clean, helpful, and made sure I had all of the correct info before getting driving.
Timothy G.We had to drive an additional 30 mins north of the preferred location we reserved to get this truck. This rating should not be reflective of this particular location, but of UHAUL policy. Could UHaul develop a communication plan to email customers when the truck they reserve will need to be picked up at a different location? This could have saved us about an hour of time. Then when we finally got in the truck, the air conditioning did not work, and it was a 90°afternoon. The inside of the truck was clean enough but the windshield was filthy. I have been a uhaul customer several times in the past, and this was the first time I was not happy. Communication is key, a simple email telling me the truck would need to be picked up somewhere else would have made a big difference.
STACEY J.The owner was very nice, will be going back
NAZDA D.Fast, friendly and efficient service
ROBERT A.This is the second time I rent with G&J Car Care. The owner is very polite and professional.
RAFAEL N.Service très rapide et professionnel. Definitely recommend.
Lovelle A.All went smoothly. Just continue the great and friendly work everyone is doing.
Rafael N.Excellent service
FABIO J.George is always friendly and makes renting a breeze! Will use his store for all our needs!
TONI H.The truck was not sweep out
Henry S.Always I rent my u-haul at the same place and the service is great!!!
KONSTANTI P.It was quick and efficient.
JOHN S.