Évaluations des clients Garrido Food Corp

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Garrido Food Corp

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Yahya A. le

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I rented this truck without asking for $25 protection. When I picked up the car the agent did NOT ask me if I want to add it but added it anyway without notifying me and just handed me a paper to sign, Again he did NOT mention that he has added the protection. When I returned the car I saw they charged me for $25 I told them that I did not ask for but they charged me anyway. You can rest assured that I will not use Uhual anymore

Rodney H. le

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Le client n'a pas laissé de commentaire.

Joshua W. le

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The app did not work well AT ALL. Took about 30 minutes for me to just get through the app stuff, only to then be told I had to go inside and go to the counter for the key, which meant after all that I had to go stand in line inside anyway. They were efficient inside once it was my turn, but the app doesn't work well and shouldn't be promoted as an option until it does work better.

Yahnzy C. le

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I was supposed to get a call I regards to an issue on the location I was sent to for pick up of the truck and refund. I have yet to get a call.

morrison D. le

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Overall I was very satisfied

Janae H. le

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I will never use U-Haul again. It has been the worst experience I have had and it impacted my move in such a negative way and they have charged my account twice! Their only response was to call my bank who then said I need to contact the merchant ie U Haul. Terrible. And there is no remorse!

William R. le

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Le client n'a pas laissé de commentaire.

Ardyce A. le

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It was confusing, and the person didn't really do anything to officially receive back the truck other than take the key. I'm still not positive I won't be charged for another day even though I turned it in on time!

Michael H. le

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Le client n'a pas laissé de commentaire.

Reuben J. le

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Getting the vehicle in and out of the lot was very difficult. The site should work to make accessing the vehicles easier.

Anna J. le

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More signs for key drop off. I didn’t know I had to to the grocery customer service and wait in line with the grocery/lottery customers.

Persida S. le

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Very nice and professional, but not the typical uhaul office.

Thomas G. le

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All good

jeffrey B. le

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Le client n'a pas laissé de commentaire.

Zachary K. le

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Le client n'a pas laissé de commentaire.

france D. le

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Not accepting Prep aid cards not fair what if I was by myself. Good thing my nephew was with me and had a credit card. Also , mention it b4 people for the rental. And that was a bank card.

selwin J. le

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Great job keep it up.

Carl F. le

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Le client n'a pas laissé de commentaire.

Christian B. le

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Le client n'a pas laissé de commentaire.

Carolyn C. le

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confusing experience picking up the keys. was flustered in trying to figure out what was happening with the sudden change in reservation – the guy helping me was very knowledge, but no one else in the store was. uhaul could do better in explaining the specifics in picking up at this location.

sherry ann A. le

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I arrived at the uhaul before 9 AM as I assumed the location would be open at 9 AM as stated for business and service. At 9 AM I asked, 2 rep in the store if I can be assisted I was then told Uhaul does not open until 9 AM at which time all 3 of us looked at the clock which said 9:01 AM. Shortly, after the Uhaul attendant walks in with no acknowledgment I am standing at the window for service. She took her time setting up and clocking in along with fixing her hair before addressing me. By the time I had documents in my hand and was in the uhaul it was 9:22 AM. Unfortunately, although Uhaul representative was unprofessional by not being at the site on time and being callous with the time of the customer waiting. I received a call the following day from another rep asking me, "where I parked the truck as he is unable to locate the vehicle. " This call was recieved 24 hours after the vehicle was checked in and ticket was closed off and rental was returned, paid for and keys handed back to Uhaul representative. As a customer that call was extremely concerning to me as I have no idea what to expect next and the possibility of being charged for a vehicle that was turned in, paid for and closed off. Suggestion: If Uhaul opens at 9 AM have representative/agent at site 10 minutes ahead of time to be available for customers who are waiting. Suggestion: Have agents look for vehicles that were returned and parked instead of calling customer asking where the vehicle is .

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Alexandr B. le

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I wasted half of my day online and on the phone both with uhaul's Central reservations and the actual location office who sent me an email and text message confirmation and rest assured me that everything was booked properly. Just to find out upon arrival that they didn't have the reserved vehicle for me (or a valid alternative) and the reservation somehow magically got stuck in the limbo even though I received both written and oral confirmation from uhaull. I got lucky when another person was returning the rented vehicle at that location (she was supposed to bring it to another location originally but was advised on this location). It took the customer service rep an hour to realize she could give us that returned vehicle.

AUDREY V. le

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Le client n'a pas laissé de commentaire.

Nickeshia R. le

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Le client n'a pas laissé de commentaire.

Michael T. le

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Le client n'a pas laissé de commentaire.

Leigh M. le

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I was overcharged by at least $100 for this rental.

Ian F. le

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Le client n'a pas laissé de commentaire.

Alfred C. le

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I made reservations to rent a uhaul I never asked for insurance coverage but without my knowledge someone form uhaul put in for insurance and extended time which I never requested,I try to rectify the situation over the phone but didn't get anywhere with customer service,I will be forwarding a complain with the better business bureau and I plan on never using the service of uhaul anymore,no one could tell me who made the changes this morning they said it was made three hours before I picked up the truck,plus when I went to pick up the van the guy just gave me this piece of paper and said could you and the driver sign this without letting me review it and didn't even give me a copy when I picked up the van,he only gave it to me when I drop the van off only to discover the extra charges,if I had noticed it before I would of dispute it right away

Christopher G. le

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Le client n'a pas laissé de commentaire.

David S. le

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Had 8am pickup, but was told at first that we wouldn't be able to pick up until 9am. Person at desk had trouble adding a second driver.

Gideon H. le

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Le client n'a pas laissé de commentaire.

Shallon G. le

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Le client n'a pas laissé de commentaire.