Le client n'a pas laissé de commentaire.Christian C.
Customer Reviews for Garvins Community Store
(U-Haul Neighborhood Dealer)
Pour nous contacter
Springfield, SC 29146
Services dans cet établissement :
- Du lundi au jeudiDe 9 h am à 4 h pm
- Fri–SatDe 9 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Richard H.
Le client n'a pas laissé de commentaire.Justin W.
Very nice guy, respectful, knowledgeable, inviting and business oriented.Willie W.
Le client n'a pas laissé de commentaire.Darian I.
Great service Mr. Garvin gave usAlex S.
Make sure BEFORE you send out a receipt that you have charged the proper amount of mileage, and NOT DOUBLED the amount and charged the customer too much!!! Also, when you are attempting to charge someone's card, make sure you do everything properly so that you don't call your customer to say that their card is declined, when it wasn't...our bank said no one even tried to charge anything on that card...make sure you know how to use your technology. AND...when you do realize YOU have made a mistake, don't tell the customer that THEY need to call u-haul HQ to straighten it out~the company is responsible for fixing their own mistakes, not the customer...fix those things and you may have repeat customers~not us, but others in the future!!!Matthew R.
Le client n'a pas laissé de commentaire.Michelle T.
Le client n'a pas laissé de commentaire.JACQULIN H.
Le client n'a pas laissé de commentaire.HARRY F.
Le client n'a pas laissé de commentaire.David M.
Attempted to return after hours. Due to poor cell reception was unable to determine location with the U-Haul website. Attempted to contact U-Haul but was unable to due to length of wait time, I called a number that was on the door Of Garvins community store in Springfield, South Carolina and it happened to be the owner of the business. He came to his drop off location and did our return. Mind you, this was way after business hours, but he came from his home to assist us in the return. This should be a model for your U-Haul stores. Many thanks to the ownerGene G.
My smartphone was unable to upload pictures to the website. My Samsung is a great phone, and has no issues doing anything else. I feel like an app would be more reliable than the web for all the pictures and pickup/dropoff proceduresGlenn M.
Le client n'a pas laissé de commentaire.JAMEL S.
Sorry the u haul people charge me double for a u haul I only had for four hours ,,, never againPrincess T.
Le client n'a pas laissé de commentaire.Zykeius F.
Le client n'a pas laissé de commentaire.JAMEL S.
Le client n'a pas laissé de commentaire.John W.
Excellent servicemilhouse I.
Excellent service à la clientèleJoey C.
Le client n'a pas laissé de commentaire.Diana W.
Le client n'a pas laissé de commentaire.JACQUELINE J.
Le client n'a pas laissé de commentaire.natalie S.
Le client n'a pas laissé de commentaire.Bubba T.
Le client n'a pas laissé de commentaire.kasha M.
Le client n'a pas laissé de commentaire.Russ R.
Preferred location! Second time we have used Garvins! The owner is very personable and efficient. Very pleased once again.Julie S.
Cooperation and availability will keep me coming back.jerry H.
Great experience.Vince F.
Le client n'a pas laissé de commentaire.travis J.
Le client n'a pas laissé de commentaire.ARNOLD R.
Le client n'a pas laissé de commentaire.eric H.
Le client n'a pas laissé de commentaire.Bryan T.
Le client n'a pas laissé de commentaire.Courtney S.
Everything was perfect. Price availability timing and equipment. And of course customer service.jerry H.
Le client n'a pas laissé de commentaire.David H.
The service was greatcharlene J.
Keep doing good thing for good people,Amen.james O.
Everything was great for me. The service was excellent and I will definitely return to this location..jeffrrey M.
Le client n'a pas laissé de commentaire.Cynthia H.
Sent us to the wrong place. When signed up, we were signed up to pick up at TW engine in Orangeburg.Stefano N.
Le client n'a pas laissé de commentaire.Joyce B.
The truck was full of roaches!! And the hitch was not properly hitched to the truck. When we went to put the car on hitch the hitch flew in the air and almost knocked my sobs head off!!!..i couldn't believe what I was seeing....so no recommendations from me!! And the truck drove TERRIBLY!! No alignment at all!! I've NEVER saw so Manny middle fingers n all my life!!!!Mellinda D.
Stay the sameBurdie J.
The equipment and sales representative were great! I personally could not find any fault against this unit And yes I will be back again Thank you U-Hauldaryl J.
Le client n'a pas laissé de commentaire.Allison B.
Le client n'a pas laissé de commentaire.John S.
The service was greatFelicia T.
The cab of the truck was not clean, the gas was only 5/8 tank.Donna N.
Le client n'a pas laissé de commentaire.Lashay P.
Le client n'a pas laissé de commentaire.hasaan C.
Le client n'a pas laissé de commentaire.Timothy D.
Le client n'a pas laissé de commentaire.chirstine G.
Everything went goodJoseph G.
Only problem was the cab light didn't come on.. Other than that was excellent...jatarus A.
Le client n'a pas laissé de commentaire.aubrey C.
Le client n'a pas laissé de commentaire.John C.
A mistake somewhere in your system indicated I was using the "cell phone" 24/7 method, and I was not. This caused me to sit in the freezing cold for 2 hours waiting for the guy to appear so I could get the truck I rented and paid for in advance. NOT NICE AT ALL!Stephen B.
Le client n'a pas laissé de commentaire.Kenneth W.
Le client n'a pas laissé de commentaire.peter L.
Not bait and switch customers. Lie directly to their face. Biggest rip off ever.michel L.
Left the truck with about 5/8 tank of gas (had another set of eyes with me to verify). Wrote it down on the contract. Picked it up in FL with a quarter tank. Receipt showed that the tank only had 3/8 tank of gas which is a lot less than what I left it with. There was no one there to talk to about anything. I was going to see if they could work something out about the mileage overage and leaving over a quarter tank more gas in it. The drop off location looks run down and bared up like a liquor store. Not very inviting at all. Trash was everywhere outside on the ground. This is my first time with a UHaul and will be my last. If I would have known about the gas I would have syphoned the gas I put in it back out h til I was at a quarter tank.Jody W.
Le client n'a pas laissé de commentaire.Walter B.
The owner was kind, efficient, and very honest. Our experience was very good and Joe set an appointment time with us and was on time!tommy E.
Great Service!fogle R.
Joe was extremely helpful in this rental...bing K.
Le client n'a pas laissé de commentaire.tiffany B.
The only thing that you can do is keep up the good work that you're doing I think you're doing an excellent jobleon H.
Le client n'a pas laissé de commentaire.MARK I.
Le client n'a pas laissé de commentaire.DANIEL M.
Le client n'a pas laissé de commentaire.ramon R.
Le client n'a pas laissé de commentaire.Brennan T.
A pleasure to do business with.LAWRENCE H.
The owner charge us an extra day due to his business being closed. It wasn't our fault that he wasn't open. He never explain for us to just leave the trailer at the business. Bad business that caught us off guard.SHARMAINE J.
Le client n'a pas laissé de commentaire.melvin P.
Le client n'a pas laissé de commentaire.whitney S.
This location advertise it's hours of operation for Saturdays to close at 7:00pm; which is not the case. They closed at 12:00. Very unprofessional.Angel J.
Le client n'a pas laissé de commentaire.PERNELL W.
this was the worst experience of my entire life, what you can do to improve is make sure the equipment that is reserved by the customer is actually at the facility at time of reservation pick up as promised. it might make customer a little less frustrated. I personally will never use uhaul again, and will try to make sure everyone I know will not as well, it was completely horrific.EARL S.
Not open when I returned my unit but the location and ease of drop off was excellent.David S.
Le client n'a pas laissé de commentaire.Peter L.
This is the second time I have used this location and my experience could not have been better. Great job!!!ROBERT S.
Store owner very responsive to your requests and requirements. Very good service. I have rented from this location several times and will continue to do so.MARK I.
Le client n'a pas laissé de commentaire.Mark I.
Le client n'a pas laissé de commentaire.SHANEKIE D.
everything was good, this U-Haul need no improvement it was eexecllent overallDARRELL F.
Le client n'a pas laissé de commentaire.LARRY H.
cancel my reservation even though I had a confirmation text showing time and address. Drove over an hour to pick up truck and took me 45 mins to get the truck because of the hassle. Had to call corporate multiple times. Would never recommend.RICHARD H.
Le client n'a pas laissé de commentaire.Timothy H.
Returned the trailer between the open hours, but the store was closed. No lights were left on.William D.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.RUSS R.
Le client n'a pas laissé de commentaire.kelvin S.
The store owner was a nice man .it was clean place, he was very helpful, knew what he was doing , I will recommend u-haul to all my friend sDARRELL F.
I started out looking for a 14' truck. No one in the area had one. I ended up going to "Wesley's paint and body" where they had a 20' truck available and made a reservation 3 days in advance. I arrived on my pick up date to find that Chad, the owner, had already rented the truck out. I later found out after calling UHaul customer service that he rented the truck out in MY name! I ended up going to Garvins Community store where I was supposed to receive a 26' truck as a free upgrade with my original quote of $275. After the call to uhaul was made the deal was settled and I went to get the truck. He said he needed a credit card to put the security deposit on and that was all, it wouldn't even be charged. After we finished the paperwork he handed me the keys and we left. I called uhaul again to see when I was to pay the rental few and what not and was told that Garvin had charged my card the entire amount! That was not agreed upon. I was told I would pay at the drop off. All in all this was a TERRIBLE experience and I will not be dealing with either business or Uhaul again. Thumbs down.James B.
Le client n'a pas laissé de commentaire.barry E.
Le client n'a pas laissé de commentaire.MORGANS P.
The owner of the store was amazing. He saw us drive up when he was in town. It was Sunday and the store was closed, but this man came and opened his store and I even got my deposit back instead of having to go back Monday. This man cares about his customers and yours.Dorothy J.