I don't see anything to improve
Delmo G.
Customer Reviews for Gas Hampton
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Helpful staff. Very professional.
JOHN A.Please make sure to get in contact with customer before switching pickup locations. I might have received a call but I did not pick up and no voicemail was left re: the change in location which was significantly further away.
LAURAANTONIA G.The location was fine. The site was totally buggy andi the CSR hold time interminable. If the station rep had not returned to facilitate the rental it would not have happened. After being switched from one pickup location to another 5 miles away it then took 85 minutes to secure the vehicle. Next time I will surely try another.
DAVIDM F.This rental was great HOWEVER! My original rental was supposed to be picked up Saturday night and that experience was horrible ! I had to cancel my reservation because I was unable to pick up because there was no pick up button on my phone and I called to get help and was on hold OVER AN HOUR! Very disappointed in that process. I'm waiting on my 50 $credit because that was unprofessional
Elizabeth B.Absolutely zero help in picking up truck. This location should not be allowed to represent U-Haul!
john K.THE PEOPLE WHO WORK THERE ARE INCOMPANTANT. THEY DO NOT KNOW WHAT THEY ARE DOING, THEY ARE ALWAYS CONFUSED, DONT KNOW HOW TO USE THE COMPUTER OR CHECK PEOPLE IN. IN ADDITION THEY ARE RUDE AND INCONSIDERATE. THEY SHOULD NOT BE PART OF THE UHAUL TEAM
Joseph D.fix chipped windshield this was there when i picked up van
JOSEPHJ III T.Great experience all around. Friendly and safe and clean
Mark Y.U-Haul has changed my pickup location to 25 miles away because of the lack of availability of the vehicle I rented. This upset our schedule and added a great deal of stress. The location was busy with traffic. Not easy to get to because the traffic never lets up. Bad experience
William F.The contact person at pick up and drop off was very helpful and curtious I would recommend this location because of him.
Willia L.Equipment I ordered wasn't at this location I had to drive 25 miles to pick up the appliance dolly I ordered and pay for the gas used on the truck to get it Gas Hampton didn't know how to close my contract out once returned and I was over charged for the truck rental no explanation
April J.Was on a Sunday so the U-Haul personnel was not there. Gas Station Attendant very helpful.
Nina D.Nothing. He was very helpful and informative
JR H.