Évaluations des clients Gellings Auto Service
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Gellings Auto Service
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JUDY M. le
quick and easy. no hazzle
brian C. le
paid for 12 furniture pads but only got 11
brian C. le
paid for 12 furniture pads and only got 11
Nels N. le
Have more truck around the state to make it easier to get. We drove round trip of 240 miles. And cost me 80.00 dallors just in gas for the u haul to get to Pierre with out the cost of gas and time driving to Aberdeen to get the u haul.
allen L. le
truck was clean and windows were bug free. very helpful service
joshua L. le
Reserved moving van and trailer at this location more than 2 weeks in advance of our move. 24 hours before our move we were told the equipment was not available at this location so had to go with Penske for the 26' van.
LISA K. le
All went very well. Good customer service. Vehicle worked as required. Vehicle was clean and ready to use.
Douglass C. le
A Mr. Weaver checked us in and out. He was polite, we had no problem with him. The problem was with none other than the owner of Gellings Auto Service-- Dennis Gellings. Some 30 minutes after leaving there, he called me, more or less accusing me of damaging the UHaul. Saying he was rude is putting it mildly. When I tried to tell him we hadn't had any mishaps with the vehicle, he just kept right on talking over me. Finally the call ended. I took a few minutes to cool down, then called back, getting Mr. Weaver. LO and behold, he told me Dennis Gellings was calling others; (UHaul dealers, renters?) looking into the matter. SO, what that indicates is Dennis Gellings wasn't sure enough of my guilt to be as accusatory as he was, else why was he questioning others? Here's some friendly advice for Dennis Gellings: LEARN SOME CUSTOMER SERVICE SKILLS, or else retire and let Mr. Weaver run your business. We didn't damage the UHaul, but rest assured your business' reputation has been damaged. A happy customer on average tells three people about his experience. An unhappy one? 20!
alex S. le
Improve your customer service.
Robert T. le
nothing they went above and beyond all expectations
BRYAN W. le
We showed up at 730 am to pick up car dolly. We were still there at 845 trying to figure out why the rental agreement qpuldnt process right. Finally, I started to my husband " is there anyone that we can borrow a car trailer from this is ridiculous." The uhaul place let us take the dolly and go. A few minutes later Dennis called and needed my debit card number for the amount of 169 and some change. I started to Dennis that the total was wrong. He then tells me to bring the dolly back that he was done messing with it and hung up on me. I called back and voiced my dislike and that was no way to treat a customer no matter what was going on. Then I finally receive the contract 2 days later with yet a different amount charged. I just dont see how someone can conduct a business like this and its OK to hang up on a customer. I will NEVER rent from them again. If I have to I will go out of town to rent one.
aymen B. le
Good service and fast,suggest signs to drop off trailers...
Troy T. le
Was what I expected
Megan P. le
Great place!
JEFF M. le
Very good service. Convenient location.
BROOKE H. le
We have used the unit to store my belongings when I go home from college for the past three summers. Great location, excellent staff and the facility is secure. Highly recommend!
JENNA B. le
Heard lots of great things about the people and storage facility had to see for myself wasnt disappointed!!