Smooth and easy!!!!! Thank you.ROBERT D.
Customer Reviews for General Rental Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cranberry Township, PA 16066
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 12h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It would be helpful to have some "normal" hours for drop off. We arrived at 4pm and they were closed. I would think on a Saturday, they would be open until at least 5pm.Herbert G.
Le client n'a pas laissé de commentaire.KEVIN K.
Everything was great. The service, the truck and checking in and out. Merci.RICHARD S.
I love renting from Uhaul. You always have a truck available, it's always clean & well running, and the process from pickup to drop off is super easy.Maura Z.
Le client n'a pas laissé de commentaire.THOMAS W.
Le client n'a pas laissé de commentaire.JEFFREY D.
Le client n'a pas laissé de commentaire.JUSTIN A.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.JASON F.
Le client n'a pas laissé de commentaire.JASON H.
Le client n'a pas laissé de commentaire.ERIC D.
Please let customers doing mobile checkin that the backup phone number and person they show will be called and must answer the phone in order for you to pick up your rental...Harry K.
Le client n'a pas laissé de commentaire.FRANCIS F.
Le client n'a pas laissé de commentaire.ERIC D.
Le client n'a pas laissé de commentaire.Megan L.
Your app should allow you to upload pictures from your gallery. If some one else sent them to you because you weren't there to take them.EVA D.
Someone needs to tell you when you pick up the truck rental that you have to go through this long process to check the vehicle in. It was very annoying to have to go through that process. Key was dropped off and then it want all these photos to return it. Old way was better.JOHN R.
Exceptionally clean and professionalNICKOLAS S.
Outstanding experience, my 2nd recent chance to use the all-electronic reservation, checkout, and return. Only drawback is finding the key drop box at this location. Also, the return instructions didn't prompt me to return the key to any place in particular but rather abruptly ended after I uploaded the photos of the clean cabin and cargo space.JAMES D.
Le client n'a pas laissé de commentaire.Regis S.
Le client n'a pas laissé de commentaire.LEE L.
It took me 13 tries in the app to attempt to go through the return the truck process. I eventually gave up and went online and it worked then. Your app has some ISSUES.GRETCHEN P.
Le client n'a pas laissé de commentaire.Michael C.
Friendly, efficient, easy access, professionalGEORGE B.
Excellent customer service. I have no complaints.LISA J.
Le client n'a pas laissé de commentaire.Ryan G.
I accidentally left the headlights on for about 30 minutes while unloading and that was enough to discharge the battery and I had to jump start it. It seems the battery must be on it's last legs to lose charge so quickly. That's my only complaint. Otherwise, service was just fine.WILLIAM B.
Always use this location for my rental needsScott P.
Le client n'a pas laissé de commentaire.EDWARD D.
Le client n'a pas laissé de commentaire.Karen M.
Le client n'a pas laissé de commentaire.ROBB M.
I like the staff there. They are really nice people I appreciate them for actually being patient with meJOHN T.
Le client n'a pas laissé de commentaire.ANTHONY H.
These owners are fantastic, I actually was running late to pick up the trailer and they stayed late for me. Very good to work with and their equipment is always well maintainedKimberly E.
Le client n'a pas laissé de commentaire.MARK S.
I have rented from this particular operation on multiple occasions. They are a first class operation, run efficiently, with a professional staff who are extremely helpful. I would give them an excellent rating in customer service, quality of product, and strong technical support.DAVID B.
Le client n'a pas laissé de commentaire.JOHN K.
Le client n'a pas laissé de commentaire.James J.
Excellent facility, professional & great serviceJOHN S.
Awesome service. Clerk was friendly and professional. Service man hooked up trailer correctly and unhooked on my return.. I had no problems at all.Michael S.
Le client n'a pas laissé de commentaire.Colt G.
Le client n'a pas laissé de commentaire.DREW K.
The clerk was welcoming and quick. He made sure we knew exactly what to do.Todd F.
Le client n'a pas laissé de commentaire.RICHARD S.
The guy that hooked the car dolly to my truck. Hooked one of the safety cables to the hitch pin. That was not professional. Or safe in anyway. I wasn't happy about that when I saw it. That could have been a huge problem had the dolly come off the truck. The scenarios are endless. Very disappointed in an adult male employee for being so lazy and unsafeWILLIAM H.
Le client n'a pas laissé de commentaire.DAVID F.
I rented a 10 foot truck and an appliance dollie. After I got to the location of the move I found out the 10 foot truck didn't have a ramp!! What? Completely surprised by this. I had to drive truck back to the rental place switch my truck out. I rented a giant 20 foot truck so that I could move a fridge, 2 chests, and a scooter.JOSEPH O.
Le client n'a pas laissé de commentaire.Roger J.
the overall renting this trailer was done in professional efficient and organized procedure. very satisfied with the support staff hooking the trailer to my vehicle. it was less then 10 minutes . thanks you !!!Frank B.
Le client n'a pas laissé de commentaire.JOHN F.
Le client n'a pas laissé de commentaire.Andrew N.
5x9 utility trailer with ramp was not clean. Had debris on the floor. Had to sweep prior to use.JAMES E.
Le client n'a pas laissé de commentaire.TIMOTHY A.
Mike's is great!JOHN L.
Le client n'a pas laissé de commentaire.ROGER J.
Le client n'a pas laissé de commentaire.THOMAS N.
Very good experience overall. Van was already warmed up and ready to go upon my arrival. Pick up and drop off couldn't have been easier. Very friendly and helpful staff. Will definitely rent from this location again in the future.THOMAS D.
Le client n'a pas laissé de commentaire.RYAN B.
Thanks for having the truck warm. Will be back in a few weeks to finish my move.JOSEPH R.
Le client n'a pas laissé de commentaire.THOMAS C.
Nothing at this timeSCOTT S.
Le client n'a pas laissé de commentaire.FRED H.
I always rent here because they are extremely nice.CHRISTOPHER G.
Le client n'a pas laissé de commentaire.Tom Z.
The process went very well. I would do it again if needed.TERENCE R.
The people were very nice to deal with. Very good customer service experience.RICHARD D.
Le client n'a pas laissé de commentaire.ANTHONY V.
I have used General Rental in Cranberry Twp. PA for many unhaul rentals of different size trucks and 5' x 8' pull behind trailors. All experiences have been great.PATRICK S.
Excellent, convenient as alwaysGerard A.
I rented the truck on Saturday around noon just before the center shutdown for weekend. I was told at the counter that even though I was renting for a day, I can return till Monday morning when the center opened again. But when I returned it on Sunday, I was charged for two days. I'm very disappointed with this misinformation at the checkin counter and expect one day rental to be refunded.Rajesh U.
Very easy check out and pick up. Very friendly at desk.MICHAEL R.
Le client n'a pas laissé de commentaire.THOMAS S.
Completely satisfied with my experienceScott P.
Le client n'a pas laissé de commentaire.Larry N.
The amount of pictures required for the return was a pain. It was pouring down rain and we had to keep taking more and more photosCarleen B.
The mobile pickup was fine but the lock was a issue. We had to call uhaul for help because there is no Pnc at the facility. The mileage charge is way to high because of that I won't use uhaul again.Jennifer C.
I'd suggest covering the freakin' padlock that we're required to use to get the key out of the back of the truck as it got wet and froze solid. You do not send out support to actually get the truck opened so I had to get a colleague to drive all the way up there with a hammer and some sort of spray stuff to get the lock to work. And I had to pay my movers for an extra hour that they sat at my apartment waiting while we tried to get the lock open. Oh, and customer service suggesting I use a hairdryer was NOT helpful. I am cleaning up all the curse words flying through my brain as I type this as it was freakin' 15 degrees when I tried to pick up the truck. Absolutely horrendous experience and I think you should compensate your customers who were stuck dealing with frozen locks (I was not the only one) and Uhaul refused to assist with getting those frozen locks off the flippin' truck.Hope A.
Le client n'a pas laissé de commentaire.RONALD T.
Le client n'a pas laissé de commentaire.JUSTIN S.
Le client n'a pas laissé de commentaire.Cody C.
I had a very hard time with the lock it wasn't put on appropriately and was frozen. Also the windshield wiper was damaged making the trip in the snow harder than it had to be. I originally asked for a cargo van. I was told there would not be any the day before my rental. I was given a box van instead. When I arrived I saw 3 vans. Lastly the box truck was not swept out and I had to do so myself before putting in my items.Jessyca C.
Le client n'a pas laissé de commentaire.Larry S.
Outstanding UHaul location!JOHN W.
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.STEVEN T.
Did not follow up to properly charge my account.Gene P.
Le client n'a pas laissé de commentaire.Gus S.
Le client n'a pas laissé de commentaire.Timothy G.
Everything was so easy. Le service à la clientèle était génial.PAMELAJ D.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Jason F.
I had a 2019 Nissan Armanda rated at 8500 lbs to tow an Audi Q7. The lady first refused to lend me the trailer saying the system would not allow her to do so. I left and after checking on uhaul site myself, it shows that my truck can tow the other vehicle easily. I came back and her husband finally helped and I was able to rent the trailer. Upon renting the trailer, we noticed that one of the tireof the trailer is bad. When we tried to come back to the rental location to switch it , they were already close. We spent almost 2 hours looking for a uhaul location to switch and finally called the helpline. They sent us a mechanic in an hour....We were forced to book an hotel and stayed in town because our daughter was tired in the waiting and we could not drive at night .KOFI A.
Le client n'a pas laissé de commentaire.ROBERT M.
Great experience!! They even allowed me to pickup before they opened.Douglas R.
Le client n'a pas laissé de commentaire.Gary G.
Smooth easy process, will use this location again.MICHAEL Y.
Le client n'a pas laissé de commentaire.JOHN W.
Le client n'a pas laissé de commentaire.ADAM R.
Le client n'a pas laissé de commentaire.Dennis C.
I booked this space thru U-Haul. They gave me the wrong address of where the storage unit was located. The unit was 25 minutes away from that address. U-Haul gave me a hard time cancelling this.Jeff H. | Réservation
I called asking if the unit was in Cranberry or Portersville. I replied that I didn't want storage so far north & would not use the unit. I also cancelled my reservation. Please correct your records.Gloria D. | Réservation
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