Excellent
IVAN F.
Customer Reviews for General Service Agency Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I am question my starting mileage. Never took a picture at the start.
Michael C.Remember to take a picture for your odometer before you leave..... I just got a bill for 900 extra miles. Not sure if you ever check the mileage after the are turned in or not.
Michael C.Highly recommend! Very good representative.
MITCHEL S.windshield was a mess, covered with bug stuffing. difficulty with mobile app checkin - appointment was cancelled since were a couple of hours late. pain to get it reinstated since office was closed and had poor internet service.
Dana H.The process to puck up.my truck was HORRIBLE! I couldn't find anywhere on the website to get my 4 digit code to get my key. I sat in the parking lot on Saturday for 2 hours, trying to get ahold of someonee. I was on hold for 45 minutes with never getting ahold of anyone with the 800#. VERT DUSSATISFUED with the pickup process. The instructions online did not work. I was so mad!
Ed P.2 of the 3 12 volt didn't work. We drove from Nebraska to Texas and the GPS had to use the port so could not charge our phones. Ended up buying a port that had 3 ports on it. One headlight was messed up. Luckily we didn't drive much at night.
Lee W.Have equipment more available.
MICHAEL C.Mobile app use It was so much work to get our truck rental it took over 45mins just to get the code for the key and then another 30mins to be able to upload pictures of the truck
Encarnation T L.They take great pride in dealing with their customers either returning equipment or renting equipment I would highly recommend them
Kevin G.Great staff
Robert S.Outstanding service at this end.
ROBERT S.Trailer was beat up but worked.
Joseph S.The 2nd larger trailer was much better and ran smoothly.
joanne M.Check equipment carefully
CHRISTOPHER M.great service
JACQUELINE RAE C.Awesome people. Very inviting.
David P.Everything was wonderful and there were no problems. Everyone was very helpful.
SALLY F.Dropping truck back off here in Jacksonville, Fla was a complete pain in the rear- got hung up on 10 times on the 800 # before I finally got through- had to goto 5 different places before I was able to finally drop off the truck
John K.Really worked with me when i had to get my own truck
Michael P.They were very helpful.
Aaron W.Very friendly and efficient
Sonja B.Very friendly and efficient
Sonja B.They were very helpful and very friendly. They made our day go smoothly. We were very pleased. Merci.
Liana R.make sure the cab is clean and there is not food/wrappers left inside...the prior registration for the last person was left inside the cab, also
Debra Q.Very friendly staff
Michael K.Auto Transport trailers are so handy!
Mark F.Tell them to keep building between them and truck during warm up of Uhaul if you stay were you are you will be safe from truck backing over you as building is bigger then truck and will stop truck when said truck backs into it just to be fair it was monday
debbie S.Firstly; be there when we have the time set. We had it set at 8am; I get a call the day before saying that no one will be there. But I can be there around 11; as no one will be in town. Secondly; double check you equipment. After 100 miles. We noticed a tire was getting low. Pulled over at a gas station to get the tire aired up and it was hot. And no spare was sent with. Then further looking we noticed the brake line was split. So the car transport was not leave legal by DOT standards. We paid for the road side assistance package. Did not realize that meant we had to drive to meet someone. Thankfully the team at Broken Bow Nebraska (apart from being 60 miles round trip out of the way) had a trailer that was well kept up. And it's unfortunate that they don't the credit for renting us the trailer considering they did more for us then the original.
ray R.