The gentleman that helped us was really helpful and professional
Alan H.
Customer Reviews for General Store & Bait Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Their assistance was flawless. Quick and simple. I was impressed!
NancyL G.Excellent customer service - quick in and out.
Jon G.Nothing. The service was prompt and friendly. Keep up the great work!
TIPHANI L.Norm was great at drop off General store! So polite and kind!
Kimberly U.Awesome experience.
Anthony D.Amazing customer service and promptness
ALFREDO C.Keep on doing what you're doing.
Armando B.The associate was friendly, but when he connected the trailer to my SUV, he failed to tighten the tongue to my hitch after connecting the chains and lights. Not, he didn't do it tight enough, he didn't do it at all. As I left the small space and entered the roadway, I hit some bumps in the road at 15mph and the trailer came off the hitch!! It slammed into my muffler 3x before I could come to a complete stop, denting it. My son and I lifted it enough to drag it out from under my car then re-position it on the ball. My son tightened it down and ensured it wouldn't lift off again.
Russell F.No improvement needed! They had the equipment I wanted last minute. Quick, friendly easy in & out the door rental.
Patricia S.Everything went great. Mission accomplished
Debbie L.Shaun and Norm both exceptional customer service. I don't know how many times I called Shaun from the time I reserved the equipment and he was always so respectful and helpful. Thanks to them it was a great experience! Great job guys!
Carmen F.Good experience...no changes needed.
Donna C.Nice place excellent service
EDWIN C.Good service
John R.Would absolutely rent here again.
Joleana S.They did not provide the two dollys for the furniture and othe appliances even though I purchased that with my rental. It was disappointing and I would like a refund for those items being missing.
Chandrica A.Excellent customer service and friendly employees.
Linda F.No issues everything was smooth
MICHAEL M.Both owners were awesome Excellent
ERIK H.Amazing experience from a friendly staff. They make the rental process quick and easy.
JASON V.I always choose this location for my Uhaul needs. The owners are very friendly and run a great operation.
Jason V.The owner was nice, efficient and helpful. My sister, dad and mom all live in the area so I'll be renting from there as again.
Joshua B.Best Uhaul location I have ever been to. Will definitely use them next time I need a rental.
JASON V.Don't know his name, but man running this new location went beyond helping my wife and I! We were desperately in need of a trailer and he set us up. Wish him all the luck in this new business venture! U-Haul is very fortunate to have an agent like this!
ARTHUR F.Shawn was excellent, I will definitely recommend others to go to this location.
Felicia R.