Excellent customer serviceCraig A.
Customer Reviews for Genesis Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Bijoi P.
Le client n'a pas laissé de commentaire.Robert W.
Excellent service!!! Simo was very professional and polite. Definite asset to your company!!!Russell S.
The owner of the genisis shop is one of a kind he made sure we had everything we need and explained everything wellkevin B.
Le client n'a pas laissé de commentaire.Maninderjit Sing G.
The parking brake couldn't be pulled out, stuck on the bottom, so the Parking brake alarm and alert light were constantly on, and the truck could move only rev the RPM up to 3000. The truck was buried in the snow bank, and stuck in the snow when I tried to move it out. All above means it have been parked there for long time without maintenance. And the recipiant ask you not park your personal car in their store's parking lots, only allowed to park by the street, he told me the reason that I better park there is where is a survailant camera right covers the street.Bizhong W.
The truck was still dirty and had to sweep before loading, driver side door had a huge gap and wouldn't close properly. Needed and rented a dolly but there wasn't one to use when I got there.Kevin M.
Everything was great and the gentleman (I'm sorry I do not know his name), was very helpful. He even helped me move a large box from my car to the truck. Merci.Celeste F.
All perfect !Henrique P.
Cargo door not opening by hand. Had to use a hammer because it was stuck.Syed Ali Murad N.
Le client n'a pas laissé de commentaire.Myles H.
Le client n'a pas laissé de commentaire.Alyssa C.
Le client n'a pas laissé de commentaire.Cory P.
Le client n'a pas laissé de commentaire.Rebecca M.
Very good. 10 out of 10Brad P.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.MARTIN W.
Le client n'a pas laissé de commentaire.Nick L.
Le client n'a pas laissé de commentaire.Bertrand Z.
Le client n'a pas laissé de commentaire.Darlene M.
Le client n'a pas laissé de commentaire.DEREK J.
Always let customers know in advance if the dolled or other rented equipment are not availableTemitope A.
Le client n'a pas laissé de commentaire.Leonard F.
Le client n'a pas laissé de commentaire.Tim S.
Terrible customer service very arrogant person I spoke with And hung up phone on meMohamed H.
Truck was not running very good almost stalls after started and runs rough on the highway. Also didn't get my dolley or furniture padsSeth H.
Le client n'a pas laissé de commentaire.Ashley H.
Nothing to improve everything excellentdanilo M.
Found a note in the dropbox saying to park vehicles on the street, I noticed this after dropping off the keys. However the UHaul app indicates to park vehicle at location in the parking lot ensuring not to block exits or doors. Two different instructions.HEBERT M.
Le client n'a pas laissé de commentaire.MOHAMED B.
Le client n'a pas laissé de commentaire.CHERYL B.
Le client n'a pas laissé de commentaire.Oludare A.
Le client n'a pas laissé de commentaire.Alan M.
I have issue with fuel level. I did online check in and uhaul didn't ask me to check fuel level. And when I called your help centre to know how much fuel I should fill in, they asked me quarter to fuel. It took 52 ltrs fuel for me whereas I only drove 40 miles. So 52 let's fuel for 40 miles doesn't seem logical. I called your department today to dispute it but she wrote an email to area fuel manager. I was been told that I'll get a call from them. I am waiting for the call now.DIVYESHKUMAR D.
Le client n'a pas laissé de commentaire.Storm L.
Le client n'a pas laissé de commentaire.Cheryl C.
The first location I arranged a truck rental with seemed to be closed with no one around and it took over an hour to get u-haul to find an alternate pick up location and PDQ while I was paying for moving labour sitting around. Genesis was just around the corner from my original puck up location and they were great. Certainly went the extra distance after my first pick up location failed miserably!tammy S.
Nice and cleanRHODERIC B.
Prompt service. Vehicle was clean and in good working order.Leonard B.
Le client n'a pas laissé de commentaire.Wendy F.