Évaluations des clients Geneva Sheds
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Geneva Sheds
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William B. le
Gary is a great representative of your franchise. Very helpful and accommodating.
Mark A. le
Great place. Great. People.
Dave R. le
Gary is a great representative for uhaul. I've gotten equipment from him several times. Always helpful and curtius. I recommended him to anybody needs uhaul.
Thomas D. le
Great experience.
Scott R. le
Dave was awesome!
Michael O. le
Nothing needs to be changed, Gary was awesome!
robert A. le
This man needs a jack to put the trailer on the ball, more for his sakeThan the customers
Renee M. le
All was good
Cynthia T. le
There was also no communication from U-Haul about the address where I would be making the drop off. A confirmation email listing both addresses when I made their online reservation would have been extremely helpful!
Jeff P. le
My wife called U-Haul to see if we could extend are rental time d/t son was injured during the move. The person on the other end of the line was rude and disrespectful. She put my wife hold for 23 mins. Then had to transfer my wife to another operator. That operator placed my wife on hold for 42 mins. Then the second operator hung up on my wife. Then the third operator successfully accomplished what we originally intended to do... Extend our rental time. What kind of operation is this to treat customers with disrespect. The amount of money we spent with this company was outrageous to start with. .99 cents a mile on top of a rental charge and fuel? What a crook of bullshit! I WILL NEVER rent from U-Haul again. Will NEVER recommend this company to anyone. I WILL tell everyone how this company rudely and disrespectfully treat my family at this stressful time.
JOHN W. le
NA
John H. le
thank you, jim
Dominic M. le
We were so pleased with our experience. Gary is an exceptional person. I will highly recommend him anytime!!!!
BERNADINE P. le
Owner is so very nice.
Jason K. le
Online order system wasnt very user friendly
amber R. le
The guy that runs the location was awesome. I will only go to him now for my uhaul needs! He goes above and beyond for his customers and was very friendly.
Fred E. le
Friendly
John W. le
Fantastic Experience!
Jennifer R. le
This has nothing to do with the pickup location. I originally was supposed to pick the uhaul up st marathon on bunker hill. I got called the day before and was told they didn't have the truck and was given 15 extra miles. I put in a reservation for a 23 ft truck but was only given a 20 ft truck. I still paid the same amount of money for the smaller truck. I feel like I should have been compensated for being given a smaller truck than what I reserved.
Jordan M. T. le
Prices were never gone over completely, was told one thing and charged more than abreed upon. Receipt at end showed $0.00 and never got full reciept. Very bad experience here.
jhon W. le
The owner of the facility was fantastic! He was very friendly and we would definitely recommend to anyone needing a rental.
rhonda M. le
Very friendly and helpful in calculations on mileage and gas ! Easy in and out . Will definitely be using them again
Marshall S. le
Great location. Nothing comes to mind for improvement.
Piotrowski Z. le
Showed up a little after the posted opening time online and no one was there, but would return at 11:10. It was 9:30 when I showed up. Next time if you have to leave try and have someone fill in for you.
Cindy R. le
The service was impecable
Ted K. le
Great location. Good hours. Very friendly and helpful owner/operator.
Daniel H. le
Very friendly and helpful.
William C. le
Frankly, I was in the military for 33 years and we made dozens of U-Haul moves. This was the best experience we ever had with U-Haul so THANK YOU!!!
Grant G. le
Would recommend this location to everyone. 5 STAR service!
Holly W. le
Employee was friendly and polite. Very informative
Rory G. le
Very good experience at the site of rental. It is close to my home. I did try to reserve the trailer on line. That was not good. On line reservation needs improvement.
Dylan P. le
Charged my debit three times.........
John C. le
Gary does a great job. He's always helpful and knowledgeable.
Ellen D. le
Just keep up the good work.
Lori Z. le
Equipment was clean but there was a problem with the truck. It was shaking and this increased at higher speeds which was a concern for moving. Made it to destination however.
James D. le
I rented a auto transport, I had to return it to have the Straps were rusty & frozen, the attendant fixed those, I returned to my location to load my vehicle, only to find a flat tire, only 9# of air pressure in the tire.
Jeff W. le
Super service!
Troy B. le
Gary was exceptional extremly helpful both arranging the pick up and return
leeANN M. le
Location is next to gas station where I was gassing up. Manager was waiting outside for me when I arrived -- very helpful!
Armond I. le
Everything was great
Nicholas O. le
Continue high level of customer service
Ryan Y. le
The owner was fantastic!
Angelique K. le
Location and agent was great. Uhaul does a poor job of explaining that you are charged for miles. My debit card was charged without my authorization to do so for the extra miles. Obviously you rent a Uhaul for the purpose of moving which incurs mileage!
Vincent F. le
Very freindly
Vicki W. le
Gary and Nate were helpful, polite and efficient. I would recommend them for U-Haul needs.
Shawn P M. le
Very courteous and helpful!
JEFF A. le
Nothing. The owner is kind and helpful.
Jay N. le
Second time I've rented from here. I will continue to rent for here for years to come. Great service.
LONNIE H. le
Gary runs a top notch service!
YULIYAN I. le
great location very flexible and effor to help.thank you
Susan H. le
Not a thing. Great customer service. Took the stress out of the move.