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Évaluations des clients Geneva Sheds
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Geneva Sheds
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They were closed and then charged me more moneu for late check in because they weren't there they were closed on my checkin day
N/A
Very positive experience in and out no problem will recommend to family and friends 5 star thumbs up
great friendly easy to do business overall recommend
Gary is outstanding! He is professional and friendly! He literally went out of his way to make our drop off a success. Thanks Gary!
The trailer said it was 5ft by 9ft .. I was picking up a zero turn mower that is 54†so I assumed it would fit drove all the way to get it and the trailer serves no use or purpose for me .. very dissatisfied
Thanks Gary for your help again! Dave
Nothing - they exceeded our expectations. Excellent service!
Owner was fantastic the other guy I went to first on south Broadway in Geneva not so much
Gary was very helpful and professional.
The Uhaul website is terrible.
Great customer service, friendly and very professional.
Gary was very helpful and professional. I appreciated his contact call and he made the whole experience end nicely.
We returned the trailer after two hours were charged a full day rental and they rerented the trailer right after we returned this getting double rent for the item. If this is U-Hauls practice I will never rent from U-Haul again.
Very easy, friendly service.
Excellent service! Gary is friendly, informative and helpful! The service was above my expectations!
Nothing!! Easy and painless!! Will rent here again when needed!!
Very helpful and easy to work with.
Excellent service from Gary, He made our uhaul experience the best ever! Very thorough and courteous. I would only use again with no problem!
Gary does a great job getting the truck ready .
I've had bad experiences with Uhaul before but not with this dealer. He was super nice and informative. Thanks.
Gary is a great representative of your franchise. Very helpful and accommodating.
Great place. Great. People.
Gary is a great representative for uhaul. I've gotten equipment from him several times. Always helpful and curtius. I recommended him to anybody needs uhaul.
Great experience.
Dave was awesome!
Nothing needs to be changed, Gary was awesome!
This man needs a jack to put the trailer on the ball, more for his sakeThan the customers
All was good
There was also no communication from U-Haul about the address where I would be making the drop off. A confirmation email listing both addresses when I made their online reservation would have been extremely helpful!
My wife called U-Haul to see if we could extend are rental time d/t son was injured during the move. The person on the other end of the line was rude and disrespectful. She put my wife hold for 23 mins. Then had to transfer my wife to another operator. That operator placed my wife on hold for 42 mins. Then the second operator hung up on my wife. Then the third operator successfully accomplished what we originally intended to do... Extend our rental time. What kind of operation is this to treat customers with disrespect. The amount of money we spent with this company was outrageous to start with. .99 cents a mile on top of a rental charge and fuel? What a crook of bullshit! I WILL NEVER rent from U-Haul again. Will NEVER recommend this company to anyone. I WILL tell everyone how this company rudely and disrespectfully treat my family at this stressful time.
NA
thank you, jim
We were so pleased with our experience. Gary is an exceptional person. I will highly recommend him anytime!!!!
Owner is so very nice.
Online order system wasnt very user friendly
The guy that runs the location was awesome. I will only go to him now for my uhaul needs! He goes above and beyond for his customers and was very friendly.
Friendly
Fantastic Experience!
This has nothing to do with the pickup location. I originally was supposed to pick the uhaul up st marathon on bunker hill. I got called the day before and was told they didn't have the truck and was given 15 extra miles. I put in a reservation for a 23 ft truck but was only given a 20 ft truck. I still paid the same amount of money for the smaller truck. I feel like I should have been compensated for being given a smaller truck than what I reserved.
Prices were never gone over completely, was told one thing and charged more than abreed upon. Receipt at end showed $0.00 and never got full reciept. Very bad experience here.
The owner of the facility was fantastic! He was very friendly and we would definitely recommend to anyone needing a rental.
Very friendly and helpful in calculations on mileage and gas ! Easy in and out . Will definitely be using them again
Great location. Nothing comes to mind for improvement.
Showed up a little after the posted opening time online and no one was there, but would return at 11:10. It was 9:30 when I showed up. Next time if you have to leave try and have someone fill in for you.
The service was impecable
Great location. Good hours. Very friendly and helpful owner/operator.
Very friendly and helpful.
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