Évaluations des clients Georges Barber Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Georges Barber Shop

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LILIA H. le

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Though the location is in a barber shop (and a good one at that), the service was great. The gentleman that handle the rental was friendly, as well as very competent in getting the rental underway. Just a tip, do the pre-checkin so you don't have to expose your private information.

Derrick R. le

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Le client n'a pas laissé de commentaire.

Tikita D. le

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Le client n'a pas laissé de commentaire.

Shai M. le

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Le client n'a pas laissé de commentaire.

tierra G. le

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Upon arriving to pick up the uhaul, I had to wait for the representative to come to the location. The representative never showed up, but called instead & spoke with me over the phone. I requested an appliance dolly online & blankets/covers. However, this location did not have neither items available for use. So, I was given someone’s personal dolly, that had been painted brown. When I got to my destination to try to move my belongings. The dolly started to sweat/bleed brown paint due to the heat/humidity. So in the end I never used the dolly, because it was not safe to use it (it kept slipping out of my hand)!! This location has poor customer service skills & is an unclean establishment. I would not recommend this location to anyone period! I asked for a discount for the trouble I went through to get the trunk & for how inconvenient & inconsiderate this location was for not being properly equipped with the necessary equipment listed online. The gas in the truck wasn’t even a half a tank when I picked up the truck. Upon returning the truck, there was more fuel put in then it was when I picked it up. This was a horrific experience & because of that, I am an unsatisfied customer...

Jorge H. le

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Worst and most unprofessional experience ever. Customer service was non existent. Will NEVER use U-Haul again and will be sure to tell everyone about this experience.

robert B. le

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I was sent there for a truck, pads and a car dolly. They didn't have any of those things. Instead this guy was too busy cutting hair and selling drugs out of his barber shop. I had to sit there for 2 hours and call uhaul myself to get the situation semi figured out. It took me almost half a day to get to the uhaul, get everything I need from other uhauls and then get home. From start to finish this was the worst experience I've ever had with a company.

Josette K. le

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Le client n'a pas laissé de commentaire.

aaron J. le

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the owner was very professional

Terry R. le

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Keep up the good work

Montel J. le

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More locations for one-way moving options in the Illinois Chicago Suburb areas (Cook County).

stephanie I. le

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Nothing Great Customer service...

Diamondnique P. le

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Le client n'a pas laissé de commentaire.

Evan G. le

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It was a mess trying to get a truck

Reese P. le

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Since I returned the truck with more fuel than what was in it when I rented it, please consider giving a credit for the fuel

robert W. le

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Good service

Natalie R. le

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This location was 30min south of what I originally scheduled and in the heart of south side chicago. I did NOT feel safe whatsoever and there was nothing uhaul did to try and accommodate me. The doors were barred and locked and it was extremely unprofessional. No run down of the truck, no paperwork. Overall HORRIBLE and scary experience. I have also called to complain and haven’t heard back from uhaul. I will not be using your services again.

Ashlie T. le

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The (physical) location was not as nice as some of the other locations I’ve been to, however, the agent was friendly and responsive. My negative experience had less to do with the location and more to do with u-haul’s failure to ensure the location was able to service my reservation. I reserved 24 furniture pads, but the location did not have them when I arrived. I called the U-Haul customer service center to find a nearby location that could provide the furniture pads. Customer service sent me to the U-Haul Pershing Road location, however, when I arrived reps said that U-Haul had not transferred the furniture pad reservation to them and that they could only give me 12 pads. I spent half hour on the phone with U-Haul trying to find a solution before reps at the Pershing road location let me rent the full number of furniture pads. Later in the day, I went back to the original location to pick up the auto transporter. The location ended up not having the cord that hooks the auto transporter to the truck to work the lights. The found a cord at another location and went to pick it up, which went seamlessly, but added another half hour to a day already plagued by u-haul delays. A rep who manages their twitter account filed a Customer Action Complaint for me on Thursday. U-haul has yet to reply. ***If you have any issues, tweet at U-Haul. They respond much more quickly over twitter than they do over the phone.***

Charlin B. le

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Respect and not alway in a hurry

Janaire G. le

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Since the pickup location is a business within a business I think maybe U-haul could do more of the paperwork on their end so that all you have to do is show your driver's license and get your key and go. There was a system issue which didn't allow my process to go smoothly, but what can you do. Overall the agent (I didn't catch his name) was very nice,

Mova W. le

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Le client n'a pas laissé de commentaire.

reanna B. le

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I was falsely accused of damaging thw vehicle and dropping off the truck 5 days later. I would like this drop off location to be investigated.

Adrianne G. le

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Le client n'a pas laissé de commentaire.

Carol W. le

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Le client n'a pas laissé de commentaire.

DENISE P. le

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Le client n'a pas laissé de commentaire.

Ebony G. le

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Le client n'a pas laissé de commentaire.

OTHER R. le

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Le client n'a pas laissé de commentaire.

Keith S. le

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Georges Barbershop was perfectly fine and very fast and professional but Uhaul on 71st cornell has by far thee worst customer service i have ever experienced. My truck rental that was shceduled in advance was not on time causing me to fall behind on my time to move. Then to make matters worse i was given false information about when a truck would be available and finally after 2 hours of sitting inside the uhaul store (71st cornell) i gave in and had to waste even more gas to drive to a different location using more of my personal gas as well as causing me to have to drive further and use more miles on the uhaul rental. I called customer service and spoke with a woman whom said her name was Jessica who was very rude and very unprofessional. She did not give me any type of information on what can be done as well as hung up on me after i had 3 seperate encounters with her over the phone. This is by far the worse customer service i have ever recieved in my life and i’ve used uhaul’s rental services before but this will absolutely be the last time i ever do business with uhaul or any other of uhauls representatives. If i were to rate uhauls’ customer service in the store as well as over the phone between 1-10 (1 being the lowest) i would give it a 0. I am very displeased with what i endured today.

kurt R. le

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U haul told me this location opened at 8 which it didn't, I was supposed to pick my truck up from 78th and exchange and they switched me to 1220 69th location and they was supposed to give me a discount for. 89 cent a mile for coming out of my way and they didn't

Jennie B. le

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The office could have been clean and smell much better.

daphana B. le

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Le client n'a pas laissé de commentaire.

CLEVELAND G. le

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everything went well

ARIEL S. le

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Le client n'a pas laissé de commentaire.

Alicia G. le

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The guy was absolutely an ass... The location was out in westminister with an anna address and the gate was locked. We had to jump the fence to leave the key at the door.Not to mention that I put gas in the uhaul and used more then i should of driving out to find this location. I WILL NEVER USE UHAUL AGAIN!! ABSOLUTELY RIDICULOUS FOR MY FIRST TIME EVER USING THEM!!

GREG G. le

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When dropping off the truck, I was told to drive almost 20 miles from my house. There was a location 3 miles from house. I was then charged for going over my mileage. This was not a good rental experience as I had to go over 60 miles out of way when both picking up the truck and then dropping it off. And then being charged more money, without being told, for going over my mileage allotment. I am not pleased at all with this experience.

TANYA S. le

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nothing was great experience.

JAMES M. le

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Le client n'a pas laissé de commentaire.

Paul D. le

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Mike, the manager of the facility was very helpful and understandable. I will use him again, when ever possible for my U-Haul needs. What a Guy!

JERRY G. le

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The guy at the place was very helpfull he stayed late so I could pick up

Rob P. le

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Le client n'a pas laissé de commentaire.

KAREN T. le

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Hours of operation are limited, but service was great.

Kristin H. le

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super easy, helpful and honest.

JEFF W. le

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The regular business hours state that they are open from 7:30am to 7:30pm. When I picked up the truck I had to wait until 8:15 before anyone showed up. Then I had to wait for the computer to boot up. It was 8:45 before I got out of there! I was late meeting my movers so I ended up having to pay for an extra hour. Just to make things extra nice, when I returned the truck no one was there again! I payed for 10 hours and ended up returning it after 6. It was somewhere around 4 and the door was locked. I just dropped the key in and left. I will never do that again!!

ROBERT D. le

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Second rental-same great service.

RAE M. le

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Le client n'a pas laissé de commentaire.

AVERY M. le

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Le client n'a pas laissé de commentaire.

ADAM S. le

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They were wonderful! Uhaul reservations messed up our reservation (three times), and they went out of their way to help. Five Stars!

JIM W. le

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The location was clean and neat. Easy drop off.

REBECCA R. le

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Le client n'a pas laissé de commentaire.

CRAIG M. le

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Le client n'a pas laissé de commentaire.

rOBERT D. le

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The AUTO HAULER was very well engineered, and easy to use. And the service at TexStar was perfect.

JUSTIN R. le

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The guy that works there is cool as hell! He stayed at the building 10 mins past his shift just to help us out when we called and told him we would be late. Thanks dude!

TODD H. le

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Le client n'a pas laissé de commentaire.

debi O. le

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Le client n'a pas laissé de commentaire.

nicole L. le

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I was very disappointed in the way the customer service thru the toll free number was. Had trouble finding a location that had a truck. Was guaranteed to have a truck that night. Traveled to two separate locations to get a truck to find out that they were closed or did not have a working one. Had to travel the next morning to third location to pick up truck. When arrived the customer service rep did not put in all the info in the computer for pick up. She put that we would need the truck for 8pm and we asked to have it for 8am. The gentlemen at the location was very nice and stated that he could give it to us for that morning but that we needed to call customer service for the rate price. So for the 8th time in less than 24hours had to call customer service. Finally after about 30 min was able to start the process of getting the truck. Then had a blow out on one of the tires. It took them about 2hours to get someone out to change tire. Very unhappy

MICHELLE R. le

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Le client n'a pas laissé de commentaire.

SCOTT F. le

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The truck was clean and pretty new and it ran great. My only complaint was the trailer. Once I got my car on it I could get out. The side wheelwell would not allow my car door to open. It is a very poor design. Other than that I had a very nice experience, as always.

DAN S. le

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Le client n'a pas laissé de commentaire.

WALTER F. le

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Great service. Best Uhaul rental site I have ever used and I have used a lot of them over the years.

Roy S. le

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Le client n'a pas laissé de commentaire.

SHERRY B. le

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Le client n'a pas laissé de commentaire.

JOE M. le

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This is one of the nicest people you will ever meet. Michael was very helpfull and assisted me in every way. I will recommend him to everyone, in fact I have already done so. Thanks Mike!

JEREMY C. le

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Le client n'a pas laissé de commentaire.

JAROD M. le

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Le client n'a pas laissé de commentaire.

Curtis M. le

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Le client n'a pas laissé de commentaire.

John T. le

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Le client n'a pas laissé de commentaire.

David W. le

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Very friendly and helpful staff.

Dan E. le

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Find a way to strap down the dolly so it doesn't slide around in the truck.

samuel N. le

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Le client n'a pas laissé de commentaire.

BRIAN K. le

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Le client n'a pas laissé de commentaire.

BRIAN K. le

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Le client n'a pas laissé de commentaire.

Rich B. le

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Everything was fine EXCEPT for the fact it took so long. What is the purpose of making a reservation and giving ALL of my information online, if I just have to give ALL the same information AGAIN at the location. it took 15 minutes to check out a truck and it should be faster than that

James F. le

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Michael & Kyle Pribble were exceptional as was Floyd Cutler who helped sort out a problem.

brinderpal B. le

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The staff was friendly and helpful

Charles H. le

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Le client n'a pas laissé de commentaire.

ANGELA C. le

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Le client n'a pas laissé de commentaire.

BILL B. le

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new place, but very clean and also very helpful. made it easy to do business

BRIAN K. le

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Le client n'a pas laissé de commentaire.

ROGELIO S. le

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Le client n'a pas laissé de commentaire.