Évaluations des clients Get It & Go
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Get It & Go
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Andrew B. le
It was a horrible experience it took an hour to pick up and another hour to return because I had to keep sending the pictures in and they weren’t going through. You should tell people in advance that they should not bother trying to Rent this way because the site does not work correctly. The delays caused me enormous problems I will tell others to avoid U-Haul. Have a nice day
Millie G. le
No problems with the location. I had issues with the mobile check in verification process which delayed the entire process and resulted in a lengthy frustrating phone call with customer service.
Edward L. le
The use of the Get & Go mobile app was brand new to me and was not described to me until I called customer service unfortunately U-Haul did not deliver the size of vehicle I needed U-Haul also made it difficult for me to try to switch to another vehicle in any case hi did take the rental and completed my project however the return procedure was not described at all and I found myself having returned the key and locked the vehicle the Get & Go mobile app does not allow to upload photos unless they are live and I had already returned the key. I will be better prepared for the next get and go rental or agent contracted rental in Future with U-Haul thank you
ROBERT A. le
In New York I was given a price $1800.00 for both truck and car tow dolly. When I pick the truck up each was priced separately. That is the only problem I have a comment on.
Neil G. le
Excellent van and the service was wonderful Thanks
Angela H. le
Not make people go on a wild goose hunt for keys/trucks/combo numbers. There was also a condom in my truck. Someone should really check the truck themselves rather than depending on random people to ensure its clean.
david R. le
Excellent customer service. Will definitely returns as well as refer friends.
MONA P. le
The representative was very busy but acknowledged me and gave me an estimated wait time I really appreciated this since we were on a time line Vehicle was nice and easy to drive
William F. le
Joe was extremely helpful and a pleasure to work with.
Thaddeus C. le
The app did not work on return. The camera would not turn on.
Brandon S. le
Nothing at all. Everything was absolutely perfect at this location. I’ve been to many Uhaul locations over the years but this one is way above them all. 10 out of 10
Peter G. le
The entire process was seamless. Checking in and out only took a few minutes. The van I rented was clean and well equipped.
Meghan K. le
This was a great experience! I had looked at many other services and they all had bad reviews so I took to social media asking for recommendations and the Mohegan Lake location came back w rave reviews from a friend. She was 100% correct! Easy location, pickup process a breeze, clean truck, easy to drive, 10’ truck fit all I needed for my 2 bedroom apt. Mileage was reasonable and no hidden charges! I will highly recommend this to others!
Gloria T. le
One of THE, if not THE Best place to get a uhaul - the owner Joe is knowledgeable, and guides you to make the best choice. Vehicles are ALWAYS clean and well maintained. Have been renting here for the past couples of years and each time I get high quality service and strong vehicles.
Jeremy Z. le
Always great service and Joe is the best!!
tom C. le
Best in area by far!!!!!
john B. le
Great service.
Joe F. le
Good experience - quick process - all good!
Thomas P. le
Joe runs a very good operation! No issues