Didn't give a lot of good instructions on what we should do for pickup. But the lady at the location was extremely nice and very helpful with pickup and drop off.Camrin G.
Customer Reviews for Gilchrist Trading Post LLC
(U-Haul Neighborhood Dealer)
Pour nous contacter
Atlanta, MI 49709
Services dans cet établissement :
- Mon–FriDe 11 h am à 4 h pm
- SamediDe 11 h am à 2 h pm
Heures d'ouverture spéciales
- 6/14/2023 - 6/16/2023: Fermé
- 7/15/2023: Fermé
- 8/11/2023 - 8/12/2023: Fermé
- 8/25/2023: Fermé
- 8/29/2023: Fermé
- 9/19/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Dee M.
Le client n'a pas laissé de commentaire.Margaret E.
Le client n'a pas laissé de commentaire.Ezra B.
Le client n'a pas laissé de commentaire.JASON J.
Customer service was fantasticDEBORAH T.
Le client n'a pas laissé de commentaire.John N.
Le client n'a pas laissé de commentaire.morris H.
Le client n'a pas laissé de commentaire.JEFFREY A.
The worst experience I ever had with UHAUL. The so called motorcycle trailer was useless for any standard road bike. The tail gate is too short, therefore on level ground the MC center frame hangs at the top of the ramp. Apparently the designer of this trailer never owned a motorcycle. Your dealer had the personality of a robot, could careless about my total wasted rental. Plus I got this threatening call that if I didn't return the trailer on time it would be repossessed. Your Alpena Michigan dealer is terrific, the bitch in Atlanta needs to be repossessed.Al C.
Great serviceJim G.
Le client n'a pas laissé de commentaire.Perry W.
Have rented equipment here many times - always pleasedJohn D.
No problems, used dropoff box.Anthony M.
Very helpful, also help with a upcoming rental next week.Robert R.
Nothing every thing was quick and simple. They were really helpfulGARY DORR H.
The could not explain the charges for deposit I paid no paperwork documents or email of chargesKevin R.
Le client n'a pas laissé de commentaire.Cindy T.
Overall decent people with decent equipment. Only issue is the towing I had reserved was frozen to ground and so was the others. So I recommend them putting trailers on blocks or something to prevent this. Good thing was they were cool about it seen the issue and offered a auto transport at same price. So very fair and quick service.SARA MARIE R.
Le client n'a pas laissé de commentaire.John J.
Le client n'a pas laissé de commentaire.Deborah B.
This site was not open, due to illness, which I feel I should have been informed before renting the truck.DOUGLAS ROY P.
UHaul electronic system wanted to charge a fee for wrong drop off for the designated location but the people took care of everything. I dropped off at the correct and only location in Atlanta MichiganLLOYD VERN F.
Windshield wipers were defective and Windshield fluid was filled with water so when I attempted to use it while driving in cold northern Michigan in the evening and the windshields immediately iced over completely and the wipers were worthless and this was absolute dangerous. I was able to safely move the truck over looking through an edge of the windshield and used the defroster to eventually thaw the ice. But the windows were still dirty from road traffic and I had to stop multiple times along my route to clean the windshield at gas stations. This was my most dissapointing experience with UHaul. Drivers beware of this possibility and do not expect the distribution center to check these items. Drive safe.George M.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.Susan O.
Le client n'a pas laissé de commentaire.Greg W.
Le client n'a pas laissé de commentaire.Dino P.
Le client n'a pas laissé de commentaire.DARREN P.
Le client n'a pas laissé de commentaire.Todd A.
The truck was picked up early on a cold morning with heavy frost and the back of the truck was left open so it got frosty inside and soon as it started to warm up the whole inside had to be wiped dry before we could load anything. The truck wasn't locked and anyone could have taken the blankets that were ordered with the truck.Greg W.
Le client n'a pas laissé de commentaire.Jason B.
Le client n'a pas laissé de commentaire.Billy S.
Stephanie at Gilchrist U-Haul in Atlanta, MI went above and beyond when dealing with the rental. Very informative and wonderful to work with.Lawrence S.
Le client n'a pas laissé de commentaire.Loraine L.
Le client n'a pas laissé de commentaire.Richard V.
Stephanie was wonderfully helpful and pleasant.Kathleen F.
We were in a bind, ready to move and the trailers promised us didn't materialize, we called on a Saturday and got a truck on Sunday. Everything was new and operational and was so big we moved pretty much our whole house in 2 loads. We will tell everyone about you! The staff was courteous and friendly and very helpful.Stuart W.
Le client n'a pas laissé de commentaire.Dale S.
Le client n'a pas laissé de commentaire.Tammy W.
Le client n'a pas laissé de commentaire.Tammy W.
Nothing. Stephanie explained everything really clearly and made everything easy. Great communication and support.Sarah S.
Nothing stephanie is a really great person helped us out a million thank you so much for all your help stephanieNikolas G.
Le client n'a pas laissé de commentaire.DEETTA MARIE C.
It was really nice and I would rent again from this U-haul thanksPatricia D.
The nice lady at this location did everything wonderfully. She made the process easy.Robert H.
Not only was this location, beyond helpful, they were courteous, and helped us out of an almost impossible situation.Stephen F.
The tires were more than bald on the trailer when I received it. You could see the inner tube poking through the worn tire. I specifically asked if it would be okay to return the trailer after close and it would still be billed as a two day rental, and the lady I rented from said yes. I returned the trailer in two days and it was at about 11 pm that night (rented on 7/25 and returned on 7/27). Received an email today that I was billed for an extra day ($20) and an arbitrary â€œcoverageâ€ amount ($8). I feel like I've been lied to straight to my face. They seemed very nice but not sure why this happened.Gunnar L.
I reported the trailer leak to the drop off location and they told me that they would make sure that they put in a repair request at U Haul.RONALD SCOTT A.
Le client n'a pas laissé de commentaire.Jerry P.
This has nothing to do with the places but about the website and customer service. The site wouldn't let me change it to a one way so I had to call customer service. I was on hold for an hour to get my reservation changed. I think they need to use the system you can have them call you back and not lose your place in line.Cheryl P.
Le client n'a pas laissé de commentaire.Ryan T.
Le client n'a pas laissé de commentaire.John W.
Le client n'a pas laissé de commentaire.Michael B.
My experience was excellent. The people who run the place, were very helpful and very pleasant to work with.Kelly F.
The store where we picked up the UHaul was actually FANTASTIC. It's a consignment and antiques place that was really fascinating, and we bought a few things there. We highly recommend it, and the people are wonderful. The problem was that it was really far from the town where we lived, in a very, very remote area. It was strange that the UHaul place in Gaylord, where we live(d), had nothing. Also, the exterior of the truck was absolutely filthy. The window was complete splattered with bugs and dirt. We had to take it to a car wash and scrub off the winshield and the headlines. It was really disgusting.Patrick N.
Very friendly staff. Took care of us after hours. She was the best!ANGELA ANN R.
Le client n'a pas laissé de commentaire.Theresa C.
Le client n'a pas laissé de commentaire.BILLY S.
Excellent service à la clientèle.Thomas C.
Nice little vintage shop . Owners were really niceTim H.
Le client n'a pas laissé de commentaire.Scott H.
Nice people and very good service!James V.
Everything was good and well informed about hookup and safety. Would recKemend Their service to anyone else because they were understanding and virtuous easy to talk to.GARY DORR H.
Best experience I've had locallyAnthony H.
Girl was very respectful and helpful. She knew the equipment very well I was very impressed. I will go out of my way to rent from her againThomas S.
They were ready when I got there. No problems beautiful service. Very nice and very warm and friendly. I rate them 100. Thank youJoseph W.
Le client n'a pas laissé de commentaire.Tyler L.
Le client n'a pas laissé de commentaire.Joseph A.
It was a complete and all around excellent experience. People were very knowledgeable, helpful and accommodating.Lyle D.
Stephanie was amazing to work with! She answered all my questions and told me to contact her if I needed anything. Everyone at Gilchrist were friendly. Top notch service!Denise D.
Efficient fast pick up. Very Friendly and helpful.Gary Z.
Le client n'a pas laissé de commentaire.Lori M.
Le client n'a pas laissé de commentaire.Mary B.
We were charged for an extra day $40 even though we returned the truck within the agreed time frame.Geraldandrew R.
I dropped the one way rental truck unannounced as per Uhaul agreement. I was greeted by Stephanie and told her what I had and was told no problem. What a pleasant representative of Uhaul she is. Also is a nice little store with all kinds of interesting stuff. Not having much time to shop I will be back to shop for sure.THOMAS A.
Le client n'a pas laissé de commentaire.Sharon H.
Le client n'a pas laissé de commentaire.Robertpeter B.
Le client n'a pas laissé de commentaire.KAREN W.
Le client n'a pas laissé de commentaire.Justus F.
Staff very friendly, efficient and professional. Truck was clean and ready to go at promised time. Return after hours was simple and complete. Very pleased with our experience and will be a repeat customer if needed.Carolyn B.
They refused to return my cash deposit and were incredibly rude when I said that I needed my cash deposit. I left with the key and said call me when you have my money. I called u haul of farmington hills (the location i got the truck from), then the area manager for u haul called me a few minutes later and was so condescending. I returned the keys and got my cash, and the lady handling the money called me a crazy bitch behind the van. It was a horrible experience.Anna C.
Le client n'a pas laissé de commentaire.Don M.
The app would not function for checking out the truck. It took 1 hour to finally check the vehicle out. There was damage to the vehicle and when new pictures or comments were entered they would not be accepted.Robert F.
Young man helped me even though they were closed as the u haul return e mail would not load. This young man is what makes companies Great. He went the extra mile and he didn't have toReynolds D.
Disappointing. Trailer was dirty inside and out I have used U-Haul units for years. I have always had a good experience until this time. I have photos of the trailer, if you would like to see them please let me knowDavidwilliam M.
If you want awesome customer service a warm and inviting atmosphere and cool things to look at while you take care of your business I HIGHLY recommend you come to this location!!Alison N.
Le client n'a pas laissé de commentaire.Sandy S.
Le client n'a pas laissé de commentaire.JASON P.
Le client n'a pas laissé de commentaire.Brian G.
Truck was a little dirty. Coffee or other spilled in cup holders with debris stuck in it. Inside windshield had to be cleaned before trip. Very pleasant lady rented to us. So kind to share Charlie plant, (Bolivian Wandering Jew plant.) Thank you very much.Jean R.
We were very happy and completely satisfied with our Uhaul service. Thank you again!Michelle L.
Le client n'a pas laissé de commentaire.Anne T.
Stephinie Was Friendly And efficient!BARRY S.
Show courtesy and friendliness first. Remember the driver has gone through an expensive move and possibly long mileage like mine from El Paso, TX. to Atlanta, Mi.james V.
The woman at this location should not be dealing with the public!!!??she needs work on customer service! Not a friendly place to stop!!!Gary J.
Le client n'a pas laissé de commentaire.Mickey B.
Shannon and Stephanie were both exceptional. Friendly and kind. Tried their best to help you financially as well.Michelle T.
Cutomer service was excellent, especially for last min ute need. No changes necessary!Chrissy B.
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