Customer Reviews for Gill Petroleum Corporation
(U-Haul Neighborhood Dealer)

Évaluation :

5

Quick and easy

Évaluation :

2

Let's start with cleaning the ice off the windshield. And upon returning rental, only one person available to process my return, and they weren't available. I really wanted to know my final cost then. And was told to leave key, so I went around van taking a quick video and picture of odometer and gas level etc. before I left. I finally did get my final bill receipt 7 hours later and it was correct in the range I expected

Évaluation :

1

U-haul wasted more than 1 hour of my time just to get the keys. There was no one available to handover the keys. I called uhaul they kept transferring me to another dept and kept wasting my time for no fault of mine. When I asked to refund the money that's when someone showed up and even after that the individual had to be on phone with uhaul to figure out the key. It was super super bad experience renting the van from uhaul.

Évaluation :

3

Be more diligent and aware. I rented a truck for 24 hours, dropped it off at location long before the 24 hours and yet two days, two days after, I received a phone call asking me to extend the time I want the truck because it was not on site. Wherein the truck and keys were there in less time than I stated I would used it for. That's incompetency. I will NEVER recommend that location to any one.

Évaluation :

4

A little confusing to find the rental office on the premises, but they were very helpful and the truck was clean and worked well

Évaluation :

1

Truck was given to me on empty and I was asked to return with at least 1/4 of a tank. Ordered hand truck was not available and I was told to go to a different location. Moving pads were put in truck but I noticed when dropping off the truck I was only given 11 instead of 12, which then presented an issue while dropping off.

Évaluation :

5

A little expensive, I was expecting to pay less 😅

Évaluation :

3

Fast service will go there again

Évaluation :

5

Chamkur and his team are brilliant

Évaluation :

5

Nice people

Évaluation :

5

Everyone was very nice and professional. It was a great experience.

Évaluation :

3

The app was very slow when we did the self check out and it was a desolate area.

Évaluation :

5

The owner is the best

Évaluation :

5

Blessings to the whole staff courtesy and many respects for the community thank you again it was a pleasure Blessings's always with Manny Respect for All Humanity's

Évaluation :

3

Very tight site for parking and pick up

Évaluation :

2

The truck was SUPER dirty inside and they didn't even have my equipment I requested (furniture dolly and utility dolly) so I would NOT recommend this place. Also, the process to check in is ridiculous and the people there are NO help. I will NOT be getting a U-haul again when I need to move.

Évaluation :

2

The employee that was suppose to help with the trailer had left the site, so we had to go to the other uhaul up the street.

Évaluation :

1

The staff was rude and unfriendly. Very slow service. Took 30 mins to check in and get truck, but included that time in my rental time.

Évaluation :

1

The ppl who attended me had close to no knowledge on rental procedures. Then on my return the person who received the truck didn't look at it didn't close out my contract didn't even know how to do it's. I had to call Uhaul customer service to let them know to poséase note I had returned the truck before I get charged another day. I finally got my recipes around 12:30. This was a very unprofessional location.

Évaluation :

1

I was just given a key. No inspection of the car. Had to go to another location for supplies

Évaluation :

5

Very friendly staff that woks hard to ensure complete customer satisfaction.

Évaluation :

3

Very easy doing business- good honest people.

Évaluation :

2

The moving blankets were not in the truck as promised. The location wouldn't help downgrade the size truck I needed even though they had the UHaul interface open on their screens and a truck in stock. The app and website crashed about 6 times before I could pick up the truck and the location above said they couldn't help.

Évaluation :

1

the uhaul traiker was in the back corner of the lot when we arrived. the guy who was helping us out when we got there was cursing at us multiple times about the light hookup. he slammed the car into the trailer not once but twice and the lady who confirmed our reservation was very rude and called me and told me i had to come early even though the reservation was at 6 and then called two more times asking what time we were going to be there even though i told her i worked an hour away and got off at 5. she then hung up on me. there's literally a scrape on my car from him pulling forward with the uhaul and scratching it against another trailer in the lot. very unprofessional and i never complain about service like this. i felt very unsafe as a young woman about to drive across the country with no help from the people putting this on my car. very upsetting

Évaluation :

1

Gas Gauge wasn't working & we had too return truck @half Tank. The Gauge wasn't moving when we pumped gas, so we kept pumping gas $85!!!! When we were driving the Gauge wasn't moving. When we returned the UHaul Truck, The Lady went inside truck closed door & Came out saying you put in full tank!!! I said No, it's half. This place has Gauge Rigged!!!! Swear To Ya No Lie!!! And @ the end of it all She won't give me a Total Final Bill!!! Bad BD Bad Place...

Évaluation :

5

Très bien