Did self return. I did call this location multiple times the week before, the day before and day of. No one ever picks up the phone during operating hours.Michael B.
Customer Reviews for Gilman Street Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Berkeley, CA 94710
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 8h am à 4h pm
- Mar - Sam : 8h am à 5h pm
- Dim : 8h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
great crew, very smart, professional and confident.....Robert B.
Le client n'a pas laissé de commentaire.Justin Z.
Le client n'a pas laissé de commentaire.Laurent S.
D was excellentKenny L.
Agent was FUCKING great excuse the lingo but he was though.Jawaski C.
Le client n'a pas laissé de commentaire.James M.
Friendly helpful serviceAnthony H.
Great customer servicesCARLOS R.
Le client n'a pas laissé de commentaire.Ralf G.
Super nice staff!Christopher C.
Staff members Travis & Dewan were friendly, helpful, quick to process my return, and gave clear explanations about how to fix an issue with drop-off location (arising from the site where I rented the truck.) Travis called me back using caller ID after I called and didn't leave a message, and helped me resolve my question in minutes. Nearby parking was easy as well- I highly recommend this location.BELIA S.
Dawon was super helpful and wonderful to work with! Easy!JACQUELYN Z.
Contract said fuel level was 1/4 full but actually the truck full level was on empty.Thomas S.
Le client n'a pas laissé de commentaire.Richard T.
Le client n'a pas laissé de commentaire.Colleen M.
Very excellent professional and friendly customer service would return to this locationOlgastine B.
Clean the vehicle it was filthy inside and out. But overall the guy was awesome, great customer service.LaShawn W.
Le client n'a pas laissé de commentaire.Raymond D.
Le client n'a pas laissé de commentaire.SHAMAR T.
Le client n'a pas laissé de commentaire.seth N.
Le client n'a pas laissé de commentaire.chase H.
The gentleman operating the facility was wonderfully helpful, courteous and friendlyâ€”our interaction definitely helped colour the entire experience very positively.Dan Daniel E.
Le client n'a pas laissé de commentaire.Michael O.
Excellent servicePhilip H.
Le client n'a pas laissé de commentaire.CHRISTIAN H.
Le client n'a pas laissé de commentaire.Cameron J.
Le client n'a pas laissé de commentaire.Daniel T.
Le client n'a pas laissé de commentaire.Joreen D.
The truck's gears did not work properly. It did not go to a higher gear and was stuck on 1st or second when I was driving on Drive. Only when I shifted to 3rd, and than up to D, it shifted to a higher gear. When I rent a truck I should get something that works. This is not the first time I've had issues with the equipment. I rented many times in the past. Merci!Oded H.
Le client n'a pas laissé de commentaire.ELIZABETH L.
Le client n'a pas laissé de commentaire.mangyu C.
Le client n'a pas laissé de commentaire.Conner H.
Nothing I had a great experience with this location.Frances M.
Very professional and accommodating.Kristen F.
Le client n'a pas laissé de commentaire.Albert H.
Le client n'a pas laissé de commentaire.DIANE F.
The man who helped us pick up our uhaul at noon yesterday was amazing and so incredibly kind! He got us in and out very quickly and was super nice and inviting. Gilman street uhaul always has the best workers and the most efficient process!Reed L.
Always great service! Thank YouPHILIP H.
Super friendly staff, love working with this UHaul provider. Will always use them for truck rentals and moving supplies.Melissa M.
Very friendly and efficient staffHadar S.
Le client n'a pas laissé de commentaire.MICHAEL C.
The van was fine but the man who helped me in the office was fantastic. While discussing the treacherous nature of traffic on I-80 he shared his theory with me, which at first made me wonder if the whole thing was going to go sideways, but turned out to be very insightful.CHRISTOPHER D.
Great staff!Tynan F.
Le client n'a pas laissé de commentaire.STEVEN M.
Very friendly. ThanksJohn A.
Le client n'a pas laissé de commentaire.ian B.
The location did not have the u-haul truck that I reserved, and told me to return 1,5 hours later to retrieve it. 1,5 hours later, the location still did not have the truck and told me that it had been damaged in an attempted theft. The u-haul location then gave me a different, smaller vehicle (cargo van) but were unable to rent the furniture dollies I reserved. This cargo van had a severely damaged lock in the rear door to the point where it no longer was usable with a key, and a non-functional indoor handle to the side door. I would not recommend this uhaul location again --- whether the fault of the location or no, the vehicles on offer appeared to be in poor repair and apparently targeted for theft.MATTHEW M.
Quick excellent servicePAZHAYANNUR S.
Le client n'a pas laissé de commentaire.Kenneth P.
your customer service guys were great. friendly and efficient.Frances M.
The front desk employee that assisted me was very helpful. I had a great experience renting from this location and would highly recommend it to others.Edgar M.
Le client n'a pas laissé de commentaire.Jeffrey A.
Le client n'a pas laissé de commentaire.Hooshang A.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Nice guys working the desk.Laura F.
Great Staff - the guys working here are friendly, helpful, funny and just all around good guys.Chad M.
I didn't get worker's name. But he was great! He has nice customer service skills and was very helpful. I had a great experience. The location is perfect for me. The reservation process was so easy. The equipment was superb!Steven B.
Le client n'a pas laissé de commentaire.Yehuda F.
Le client n'a pas laissé de commentaire.Alejandro M.
Great person at the desk, made me feel welcome and no worries.Randall M.
It was a good experience, especially my check-out. The staff person was exceptionally caring with special customer skills and abilities. He is an assest to the company. I am not sure of his name, but he was working when I returned the truck on Friday 05/07/21 around 2 pm.Karen M.
Le client n'a pas laissé de commentaire.Noah S.
Great staff, friendly and helpful. Got in and out quick!HEATHER B.
Service was fast and efficientTerry J.
The employee was friendly and very helpful.Steven M.
Le client n'a pas laissé de commentaire.Lawrence H.
Duane was excellent and very friendly. Truck was immediately ready and clean. Very prompt service and easy to use.MICHAEL K.
When I got into the truck, a warning light was on about the tires, or tire monitoring, or both. The AC was broken. The window was broken and would not roll down without a part falling off.Mark A.
Professional and knowledgeable staff.Joseph A.
Pick up location was good but drop off location was not! I drove back all the way from Davis to this location to drop off.Gulustan O.
Le client n'a pas laissé de commentaire.Cecilia A.
Persons working the service counter were especially helpful and kind. Merci!Vincent W.
Le client n'a pas laissé de commentaire.Cynthia H.
What a service! Such a great experience. Probably the best from all my years of going to pick up and drop off. Super friendly awesome dude working there. Amazing. He needs a raise.JOHN K.
Staff at Gillman are great and professionalJOSE L.
Le client n'a pas laissé de commentaire.Mark K.
I've rented vans from this location on 3 or 4 occasions over the past few years and all the staff has always been very nice and accommodating and always makes me feel welcomed.SCOTT M.
Le client n'a pas laissé de commentaire.Darby H.
Le client n'a pas laissé de commentaire.SANDRA P.
Very efficient process. I appreciate how quickly it went.Christopher M.
Great experience! I felt like I got all the help I needed from these gentlemen!Ashwin T.
We had a very positive experience moving my daughter from California to Oregon. It was a 7+ hour drive and the equipment fared extremely well. We especially appreciated the assistance we got from Travis, the agent at the sixth and Gilman location. His informed and professional attitude made things a lot easier for us.daniel S.
La verdad lo que me molesto es que . Fui al lugar donde supuesta mente estaba el camiÃ³n y lo movieron a otro lugar lo malo es que nunca me avisaron. Y donde fui por el camion en berkeley ..me lo entregaron sin gasolina 0 % .. apenas y pude llegar al gasolinerÃa..A pero me dijeron entrega el camion a 3/4 y te damos un crÃ©dito de 40 dÃ³lares y asi fue dejado esperemos que cumplan con lo que dijeron... todo lo de mas bienJose C.
Le client n'a pas laissé de commentaire.David T.
Le client n'a pas laissé de commentaire.Birag R.
Le client n'a pas laissé de commentaire.David E.
the level of gaz isn't the same in the truck, need better customer serviceDjamal D.
Le client n'a pas laissé de commentaire.Arni D.
Le client n'a pas laissé de commentaire.Nancy C.
Customer service was great- thank you Travis!Margot B.
Vehicle stank with marked of pilled liquid on the floor. Got additional gas charge of 40 $after filling up tank to the same mark as I picked it up. You are employing scumbags (u-haul signature â€œ220DOONEYâ€). Open claim number #3137823IAROSLAV K.
There was overflowing garbage everywhere and I could tell it had been sitting there for a long time. The fact that the office was a double-wide evokes the term trailer trash. Pitiful neglect.Marker K.
D'Wan was very helpful, kind and curious. Travis was great too. Thanks guys. Great customer service.Katie J.
You guys have amazing customer service. My husband and I really appreciate all the help that they gave us and we would highly recommend this location to our friends. Thank you guys for being a reliable and friendly team that shines. You guys take the drag out of moving! Thank you guys again and have an amazing day!Kevin A.
Everyone was helpful and nice. Quick servicePEARL F.
No hand cart or blankets even though they had been reserved. Truck was functional but old with tire pressure warning on even thought tires were ok. But made me nervousLaurence L.
Nuthin'. Travis is the man, my U-Haul ninja in Berkeley.Ethan N.
The men who were working there were both professional and friendly. I was in and out at rental and return in no time at all. Highest marks for both.Knox B.