Le client n'a pas laissé de commentaire.LORI H.
Customer Reviews for Gilmans Auto Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rumford, ME 04276
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/29/2021 - 10/30/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I can't think of anything the staff was quick and helpful and everything went smoothly so honestly really good experience.Thomas B.
The last trailer I rented was an older one with a rollup door. It could be retrofitted with more tie downs inside.MATTHEW T.
Le client n'a pas laissé de commentaire.CRAIG M.
Le client n'a pas laissé de commentaire.JOSEPH R.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.MICHAEL W.
Le client n'a pas laissé de commentaire.MAUREEN M.
Le client n'a pas laissé de commentaire.Wendy P.
Gilman's was very helpful and friendly. A small problem with UHaul's computer system overcharged me (system said I drove 550+ miles when I only drove 20) and then didn't recognize that I returned the van the same day.(I got a call from corporate 9 days later asking me to return the already returned van). Overall, it was an easy experience and would rent from Gilman's again.NEIL C.
The Rumford location representative was great to work with. He is highly recommended. He was a man of his word. Don't see that much anymore.Peter R.
Good service, good peopleEDWIN W.
Le client n'a pas laissé de commentaire.Marc B.
Very helpful staff - checkout was as smooth as it gets. Great service all around! Five Stars!RUSSELL M.
Le client n'a pas laissé de commentaire.JESSICA G.
Le client n'a pas laissé de commentaire.ADAM R.
I recommend both Gilman's and UHaul regularly. I also located Stephanie Hildings for UHaul when she took off from Maine with one of your trucks taking it to Florida when she rented as "local move" and had the thing for about a month. I really should have been acknowledged for my assistance.Candice C.
Le client n'a pas laissé de commentaire.ANDREW B.
How about a web based check in process that actually works? I spent almost an hour trying to check in and get my rental. The system froze at least THREE TIMES, forcing me to start over each time! I finally had to wait until the facility opened to check in. I wasted time I could not afford to. I WILL NOT download the uhaul app, as it is too invasive; requiring access to my email and browsing history. NO WAY!!Robert B.
Le client n'a pas laissé de commentaire.Tara H.
Using Uhaul.com to pick up my truck was a frustrating experience. The server froze several times requiring me to enter my information all over again each time. Not an easy task when you're typing, on your smart phone.Robert B.
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.Harley A.
I dropped off the rental a few hours late, and the return was not processed until the next day. I got charged 54,00 $ for an additional day. That's NOT how you treat customers and hope to get them as repeat business. I'll look elsewhere, thanks.Robert B.
I was a first-time renter and the gentleman who assisted my husband and I was very polite and went over everything. He even gave us a deal due to an issue with the truck we had wanted not being available when he said it would because it had not been returned when it was supposed to have been there.JAMIE T.
Le client n'a pas laissé de commentaire.ROGER B.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Zac A.
William was great to work with, we would use this location again and recommend highly!!PAUL S.
Le client n'a pas laissé de commentaire.Lisa L.
Le client n'a pas laissé de commentaire.Ian D.
Le client n'a pas laissé de commentaire.Kimberly M.
tires on the bald side might want to change themJAMES W.
Le client n'a pas laissé de commentaire.JOHN N.
After hours drop off. Did not meet staff. Easy to park trailer and drop off box is convenient.EDWARD M.
Very helpfulWAYNE A.
Can't think of anything to improve. They were friendly and very efficient. Thanks guys!! KGANTONIO G.
Le client n'a pas laissé de commentaire.DUSTIN L.
Excellent service à la clientèle. Easy and quick. Believe the gentlemans name was Will.WILLIAM P.
Le client n'a pas laissé de commentaire.Honore C.
Keep doing what you're doing.Peter T.
Customer service was outstanding. Friendly, efficient, fast, and extremely helpful! Makes up for a few bad dealing with Uhaul at other locationsLouis F.
Arrived after closing time, assuming I'd use the U-Haul app to check-in/out for my return, but Will was there late and offered to check us out himself. Super friendly, very fast, and once again a genuinely pleasant experience dealing with Gilman's. Thank you very much. Stay safe!Ryan E.
Le client n'a pas laissé de commentaire.Maria W.
The associate was very knowledgeable , friendly; He went over the entire truck showing me all the features. Keep this guy on your team and you wont lose.,Anthony M.
Uhaul has really changed towards customer service and appreciate that. I'm thinking why buy a trailer when it's so easy. But I guess that is the business model. Can I buy stock in U-Haul because it's a business that's getting really busy.ROBERT M.
I received a perfect service. I do not see how it could be improved.Konstantin A.
I've used this location before, and had a great customer service experience. This time I returned my equipment after hours, so my return experience was only online. It was straightforward and not overly burdensome.MARTIN B.
Have more UHaul Teps like Will at the Rumford location. Patient, respectful, informative and a great sense of humor!Weedaad T.
A dolly that was ordered was not included with the truck rentedMathew L.
Le client n'a pas laissé de commentaire.PAUL D.
Le client n'a pas laissé de commentaire.David D.
Never again. The van's logo says 19,95 $. Three hours rental came to over 100,00 $! REDICULOUS!Beth C.
Le client n'a pas laissé de commentaire.Michelle C.
Le client n'a pas laissé de commentaire.Janet D.
Le client n'a pas laissé de commentaire.Laurie S.
Le client n'a pas laissé de commentaire.Konstantin A.
Le client n'a pas laissé de commentaire.Susan H.
The process was very easy and I was given the help I needed to hook up the trailer. I was very satisfied!JULIE ANN W.
Keep doing what you are doingRick G.
Le client n'a pas laissé de commentaire.MICHAEL M.
Nothing the drop off was so easy !!MARK R.
Will was super friendly and professional. He should teach classes on how to make customers feel appreciated and welcomed. Made the drop off process a breeze. I definitely will recommend this location to friends and family needing UHaul services. Thank you, Will!Martin B.
Le client n'a pas laissé de commentaire.PAUL F.
I recommend going to gilmans' Auto!RON W.
Le client n'a pas laissé de commentaire.GAIL T.
Easy drop off process. Person who help me was excellent!Chris P.
Le client n'a pas laissé de commentaire.Robert R.
Great customer service, very fast in and out transactions.Gloria V.
Le client n'a pas laissé de commentaire.Kenneth M.
Le client n'a pas laissé de commentaire.Pio G.
They came out and in hooked right where I drove in. No issues! Friendly , polite, professional!Art C.
Le client n'a pas laissé de commentaire.Andrea F.
I noted that I would recommend but I hesitate. My return was not logged until 3 days later. I had to call and make it happen. That was frustrating. It made me nervous because I dropped off trailer and was told I'd get an email receipt.Drenda T.
Great Customer serviceKlaus T.
They were wonderful, helped me with my return of truck. A lot easier when you can do it in person then on internet.Trena M.
William is awesome, he took care of everything and got me on my way in no time. It was very nice to deal with this location. Thank you for having such a great agent. I will definitely use them again.Ralph S.
Guy at the garage was very rude. Just needed a yes/no if i was picking up the correct trailer. Instead I got a whole background story about why he thought he shouldn't be allowed to rent Uhauls out right now because of the virus.Alex B.
Le client n'a pas laissé de commentaire.Kevin L.
Le client n'a pas laissé de commentaire.JAMIE B.
Le client n'a pas laissé de commentaire.Jeffrey P.
The service was excellent at Gilmsn'sMadeline A.
great manager, great truck good experience. thank youDaniel S.
Super friendly and knowledgeable owners and staff, Our go to place in Maine !!Robert C.
The guy was really great. KudosJeanne C.
They are awesome!!Ralph S.
Great friendly and knowledgeable representative. Pleasure to do business withFrank S.
Love the Gillmams what a great familyMichele C.
The owner was very helpful prior to picking it up, and open to being flexible regarding pick up issues. That said, when I went to pick up the trailer, it was blocked by a truck and the place was closed - NO way to get the trailer off! Thankfully, I was able to find another trailer that I was able to get, though not without issues too.john A.
The only unfortunate thing was that we returned it a day early and we were told we could not get a refund. Not really their fault. Also their trailers were very well maintain and looked good and the one we dropped off, stuck out like a sore thumb.Aaron E.
Le client n'a pas laissé de commentaire.Chianna G.
Very good customer service best location we have dealt withbrenda A.
Very speedy transaction that I appreciated!Paul L.
Le client n'a pas laissé de commentaire.Robert M.
Was quick and easy pickup! Thanks Gilmansrobert M.
First time using your services I found everything to be wonderful , helpfulAndrea W.
Everything went great. A++++Cassie V.
Le client n'a pas laissé de commentaire.Todd S.