Le client n'a pas laissé de commentaire.
Allen L.
Customer Reviews for Gils Rental
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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We requested a towing trailer for an UTV and we're given a full size vehicle trailer. It was very difficult and time consuming to fit the UTV on the split ramps.
Thomas H.Felt bad for the only worker that was connecting the traliers he needs more help in the yard from his fellow workers. I had to help him connect the trailer myself.
Malakiah R.Reserved blankets for packing but site had none. Reservation made far in advance, so this was a disappointment.
Richard A F.Make the online drop off location and the phone app check in locations match so the customer does not receive conflicting information about where to take the truck when finished.
Earle D.Not sure they are doing everything right? Maybe offer a cold bottle of water?
Daniel V.Location was dark and not well lit. We spent an hour trying to self check out because the app was faulty.
James Z.Truck was not available in Santa Fe, NM & had to travel to Espanola, NM to get the vehicle. Inside the truck was not cleaned by the last person using it. other than that OK
Thomas C.Arrive and was informed that U-Haul website was down. This resulted in a delay. Other than that, the trailer performed very well. However, I was concerned that the trailer did not come equipped with a spare tire. Very dangerous situation to put customers in, especially when they are on the road ...
Arnold V.I only received an invoice for half of the charges. Used the truck for my business and can not claim the other half without a receipt. I went by to see about getting the receipt and he asked me to come back another time. Didn't have time for me. I still need the second invoice.
Richard S.Carlos was so friendly and helpful. We really appreciated his help.
Lisa L.Service was excellent. Did not have any wait time.
Jose R.Great help and fast turn in, my thanks.
Stephen V.Reasonable and Helpful
Stephanie V.Great and helpful And very friendly quick service would highly recommend them to others
ROWLAND D.The mobile checkin was a nightmare. It totally screwed up the reservation. It took us nearly 1,5 hours of back and forth. Gils helped work out by cancellling the reservation and starting a new one
ajai K.Everybody busy doing work
JORGE M.Rocky uneven after hours drop off lot. The key drop box is just hanging on a dense by a small cable. I want to add that the fact that the truck did not have cruise control is very annoying.
Guy B.Gil's Rental always provides a quality service to the community..
Luis P.Vitor very nice guy, thank you all
Phuhiep D.NO ONE did anything they simply rented this unsafe and dangerous uhaul to another unsuspecting person!!!!
Kent F.Wish you still had a location in CHAMA or Tierra Amarilla!
David W.The man at the place was so nice and helpful, a very fast and smooth transition.
Ronald P.Better communication regarding size of truck. I ordered a 26 and did get a phone call 3 days prior telling me I had it but then the day before found out I was only getting a 20
John M.Clean, quick and friendly
Dorea G.I checked in online and it still took a longer than usually time to get on the road after the trailer was hooked up. Between pictures of the trailer and my drivers license and having everything put in the computer it took longer and I wonder why I checked in on line.
David W.I had read the reviews and was worried. I am very pleased with the service. Merci.
Modesto G.Victor is professional with excellent customer service skills, very responsive, and computer literate. This was my second time dealing with him and I will definitely be returning. Thank you and please give Victor a pat on the back for me. Jonathan 505-412-9277
Jonathan H.Excellent service à la clientèle
Deesh N.Do not tell them they will receive a refund then charge them instead.
Catherine D.Service was exceptional
ANSON S.You could save people a lot of trouble if you had the equipment at the requested location. Instead we had to drive 2 hours to pick up the equipment. And didn't get anything for it. Espinolas location we got rentals from was extremely helpful and courteous. Can't say enough good things about them.
brian F.Great friendly Customer services. Pickup and drop off was done with no stress.
Jose E.Professionnel
Miguel V.Everything at this location is always great !!!
Carlos A.Had to wash the inside of the windshield. Streaky, spotted and whatever was on it didn't wipe off with water. Sanitizer be damned. Being able to see at night is just as important. Driver door was hard to shut even w/ the window open. Everything else was in good condition.
Claire B.The seal on the doors was not repaired properly and all of my possessions were covered in dust and dirt
Colin F.Super friendly and accommodating. I needed to adjust my pickup time and it was no problem. Easy to get a hold of and communicate with.....good inventory.
William S.I turned the truck in on Wednesday before 5:15 the sign said they close at 5:30. (There was a wreck on Riverside so I was delayed) but I called and I told the man who answered the phone that I was on my way but that I stopped to fill up the truck with gas- he said he would be there. I turned in the key to a man sitting down in a chair in the lobby and asked if he was the one I talked to? He said no, it must be Victor , he said he could take the key and that they would check the truck in for me. I left and got an email on Thursday morning that the truck had just been signed in at 9:40 a.m. on Thursday morning. Not sure why it didn't get signed in on Wednesday after I dropped it off?
Regina C.I rented a small trailer, a 4 by 8. Everything went smoothly and I finished my trip without having to worry about any malfunctions.
Mark R.Very nice, good service
Hiep D.Nobody there. No room to park. Nobody answered the phone.
Joanna O.Amazing and friendly !!
Jordan E.They didn't have any moving blankets for rental so we had to but some, but otherwise, it was a great experience.
Ashley W.