Customer Reviews for Glacier West Port Orchard
(U-Haul Neighborhood Dealer)

35 évaluations

4172 SE Mile Hill Dr   Port Orchard, WA 98366

(360) 329-7302

Heures d'ouverture de l'établissement

  • Lun au sam : 9h30 am à 6h pm
  • Dim : 9h30 am à 5h pm

Services dans cet établissement :

Pour nous contacter

(360) 329-7302

4172 SE Mile Hill Dr
Port Orchard, WA 98366

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au sam : 9h30 am à 6h pm
  • Dim : 9h30 am à 5h pm
Aucune photo disponible

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Renee R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marta H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

taylor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L. 
Évaluation :
4

A little far from JBLM but great customer service.

Charles S. 
Évaluation :
5

The truck was really dirty, and still had dead bugs on the front of the truck, and the windshield. If there was a crack in the windshield, it would have been nearly impossible to see it, because of how dirty it was. The gal working at the office was very friendly and efficient, and did a fantastic job of getting me through the paperwork and out the door. I think that the online check out process of checking the truck on our own for damage is ridiculous. The U-Haul location attendant should have to walk it with us. The truck had a ton of damage that was not previously marked, and I ran out of photos to be able to upload.

Joel L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rachel K. 
Évaluation :
5

Nothing. Brandon Lerner was friendly, knowledgeable, and efficient. He made the transaction easy and pleasant for me. Surprised to have this kind of excellent service.

Brenda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

beverly B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shantanu T. 
Évaluation :
2

When I picked up the 15 foot box truck it had a terrible engine running miss. Got not so good gas mileage.. Also had a engine water leak right below the center of the engine .It wasn't the air conditioner. I didn't have it on. When I called the rental place I had rented it they said I would have to take it up with U-haul. This is after I had to pay full rental price when dropped off. U-haul used to be a pretty good company 30 years ago.They don't take care of there upkeep of their rentals. I don't think I should have to pay full price because not upkeep of their rental especially that fuel is over $5 a gallon.

John S. 
Évaluation :
5

Mgr. was very professional and a very nice person.

Ed K. 
Évaluation :
5

The guy at the counter was very helpful and quick got done all that I needed to on time...

George L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen E. 
Évaluation :
5

Quickly fixed my error on location drop off. Very courteous and patient. High level of professionalism.

Jeff S. 
Évaluation :
3

better customer service at U-Haul Leary, Ballard would not tell me to pick up rental blankets at this location. At this location no packing supplies were available, only the truck. This is not a full service U-Haul store.

wyatt G. 
Évaluation :
4

I just dropped the truck here after U-Haul tried to strong arm me to take it to Tacoma.

JEFFREY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEREMIAH G. 
Évaluation :
5

Your representative did an excellent job. He was polite and had no problem answering all my questions.

JEREMY T. 
Évaluation :
5

Great Value. Will Aways use.

Patricia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELINA J. 
Évaluation :
2

Have the product that was reserved! If you don't have the product let the customer know in time that they can make an adjustment. Don't wait until the customer is standing there at the appointed time with no options. I had reserved moving help that was far more expensive than the truck and missing appliance dolly. Not the location's fault. Your computer system should have caught this error.

Wayne B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Austin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marissa H. 
Évaluation :
5

Maintain the vehicles better.

STEVE C. 
Évaluation :
1

This was the worst Uhaul rental experience in my life. The guaranteed pickup time of 0800 was not honored. The location did not open until 0930. In addition to that, the person working at the pickup location was 20 minutes late to arrive and did not acknowledge it or apologize. The truck was dirty and had very little fuel in the tank. The number of packing pads in the truck was far below the requested amount. I called Uhaul customer service to tell them about all of these problems and they said I had to work it out with the location. The location did not try to make things right. For my future rental truck needs, I will no longer automatically choose Uhaul.

Thomas R. 
Évaluation :
5

He was very helpful and it was an easy process

ERIN S. 
Évaluation :
5

Attendant was very pleasant to work with.

MATTHEW F. 
Évaluation :
1

We arrived on time, 0930 am and the office had not been opened yet. We waited 5 minutes and nothing. We called the uhaul number, placed on hold waiting for a representative and the uhaul worker arrived 15 minutes late. He did not acknowledge us or apologize for his tardiness.

Alexander Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

April G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Z. 
Évaluation :
2

Maybe be there if it says you're open?

MATTHEW N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy J. 
Non les évaluations ont été soumises pour cet établissement.

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