Great experience!
Lawrence W
Customer Reviews for Gladdens Furniture and Bedding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service!
SAMUEL WMaybe have a few ratchet straps to secure everything. Overall a fantastic experience with staff to movers they were friendly courteous and great sense of humor would request both guys again for sure and recommend them to friends and family.
Steven GEverything was great!
Beverly BContinue to improve the in making the uhaul app more user friendly. Thankfully it's there for off hours users of your equipment.
carl cAll vehicles parked on wet muddy grass, thinking about a drop off after sunset think again!! No lighting. Scary. Daylight no better. Don't go alone.
Cheryl CEasily returned to this site. However, the site is on a small town street that made for a trying return to the proper driveway.
Tony WCassandra gladden is wonderful 🙂very pleasant!very professional and very good customer service!thank you!😊
Barb HCasondra Gladden from Gladden furniture and u haul was awesome to work with! Very pleasant, competent and .streamlined process!!!
Robert Mvery simple process
Gilbert ACasondra was amazing!! Will definitely be back if I need another rental.
SCOTT FDamage to truck was cropped out of photos, cab interior was dirty, and the dolly I ordered was not in the back.
Thomas WIt was easy to pick up the truck in Delaware and drop it of in New Jersey.
Pat FNo complaints I tried to return the truck before the had closed for day but fell behind time however Even though they were closed it was easy to return. I had no problems. Thank you uhaul.
Shelia WCassandra, very helpful and easy to work with, and knowledgeable about the fleet and your needs.
Mike FIt was easy to rent, did not take long to do. Trucks are in great shape.
Eric HIt was great customer service working with Cassandra. She went out of her way to make sure we had everything we needed.
Mike FNot a thing! The return location was SUPER FRIENDLY AND WELCOMING! THANK YOU! She also went ABOVE AND BEYOND customer service for us. Super Pleased!
JOHN NAucun
Dene CNo improvements needed! Very satisfied with the service!
Gail RNothing... Everything was great from reserving to pick up to returning. Great overall experience. Never got this kind of service from other uhaul rental locations. I will keep going back and recommending this location to anyone that is looking for uhaul. Thank you...
ken tCassandra at Gladdens made this transaction very easy!
Dana BThis location was wonderful and she was concerned about why they let me leave with a trailer without lights!!
Lisa PAmazing service. The woman was the nicest! She was so appreciative. Would go there to return just to see her!
Brittany oNot a thing. It was a pleasant experience.
Ken JFriendly, helpful, and outstanding customer service.
Dirk GCasaondra is s very helpful and nicest
Barbara AI reserved a van but had to take a truck because the van was already reserved. If I would have known that I would have gone so where else to rent. I booked on -line not at this location.
Robert RGreat customer service!
David SEasy drop off!
Patty HThe seatbelt on the driver side is missing the plastic shroud, makes it hard to get seatbelt undone.
Gwendolyn SGreat customer service provided by this location. I wont go to other location anymore.
Wan KMy rental would have not happened if I wasn't able to get help from Gladden's. I had to contact them early in the morning in order to get through check in on the Uhaul site. They were excellent in assisting me and took care of everything. Thank you Casondra!!!
ALISA HLower costs
William MDifficulty back out onto road during departure.
gregory sWasn't bad. Owner/saleslady was really nice
Joes WVery nice people, very helpful. Thank you
Felix NCustomer service was excellent. Catrina had me in and out at pickup quickly.
Karen MWoman on site was very helpful with checkout Small Driveway to maneuver in behind the Store
Kyle MVery good people
William MShe is very friendly.
Wan KNothing!!!
Kim AShe was a joy to be with will rent from her again thank you
Charles TGreat experience! Owner is friendly and professional. She went over everything with me including where to park the truck when I returned it and the location of the dropbox. I would definitely rent from this location again, and would recommend anyone to as well.
Tara RVery good customer service at he Harrington DE location!
David SEntrance to parking lot was difficult to find. Facility was not open. It wasnt clear where to drop trailer. No signage to indicate where to leave unit. Lot was very small and difficult to manuver in.
Charles GIf it wasn't for UHaul changing the agreed plan everything would have gone smoothly.
JAMES EThey were very friendly and helpful. The equipment was ready on time, which was very important to me.
Thomas H