Le client n'a pas laissé de commentaire.
ROSCOE O
Customer Reviews for Glen Eagle Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There is something wrong with the engine. Motor sounded like metal on metal when accelerating. Passenger Seat Belt Stuck and unable to use. But friendly staff and truck suited my needs.
EDWARD MExcellent personal customer service.
KEITH LDisplayed battery error indication multiple times. Displayed check brake system message. Significant "play" in the steering wheel.
Andrew WThe truck was in poor shape and the passenger window was left down. I ordered 2 dozen moving blankets and was informed at pickup that they did not have blankets. I drive to a different location to get blankets. At return, the App would freeze and I had to see the rep in the office again. He informed me that they are not a U-Haul business and prioritize the storage business. At least he was honest about not caring.
Patrick MGetting the key from the lock box was a horrible experience had to call customer service for help When turning in truck the web site was horrible had to reload multiple times _ links timed out and had to shoot and reshoot photos - it was very time consuming and not a customer friendly experience - I would say it needs a lot of work to make it customer friendly -
Jack SExcellent location. Nice employee.
Joe BLocation had vehicle in stock and was expecting me when I arrived. The staff member was extremely helpful and informative. The drop off process was easy as well. The truck I rented was in good condition and clean.
Matthew WThe staff at this location is excellent!
Kari WI needed a furniture dolly to rent with the truck, added it to my online order, but was told at pickup that this location does not have them. Why offer furniture dollies online but not have them at all locations. There was an appliance dolly on the truck with blankets, but I didn't need or use either.
DAVID EAwesome facility and truck and equipment. I would suggest having enough gas to at least not have the low gas light on. Merci.
Wendy NJacob was awesome. Made our experience painless
Michael E