Customer Reviews for Global Point Logistics Inc
(Concessionnaire U-Haul dans le voisinage)

575 évaluations

550 Braidwood Ave   Peterborough, ON K9J1W1

(705) 749-9390

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(705) 749-9390

550 Braidwood Ave
Peterborough, ON K9J1W1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 4h pm
  • Sam : 9h am à 2h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie A.  |  Expérience générale 
Évaluation :
5

Clean inside of windscreen. Otherwise excellent. Online check-out and after hours return were confusing and never really worked for me. Personnel at rental location took care of this efficiently.

Ron M. 
Évaluation :
5

The company representatives where first class & very helpful ! Made the rental process stress free & a great experience. The equipment was clean & in excellent condition. I would recommend this location when you require a rental ! Cheers !

DENNISA M. 
Évaluation :
5

We used Global Storage facility for a year to store our daughter's university belongings. We were totally satisfied with the service. The building was clean, our furniture, etc., was secure. The staff were friendly and professional. If required I'd use the service again.

LYNN C.  |  Expérience générale 
Évaluation :
5

No Comment.

John L. 
Évaluation :
5

Hands down the BEST and cleanest storage facility I have ever seen!!! So clean you could eat off the floors. The service was amazing and better than I could have imagined. The ladies were super friendly, helpful and pleasant. I would absolutely use this facility again and will recommend to anyone.

Sophia K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andra C. 
Évaluation :
5

Loved the online check in experience. Wish that your reservation time was guaranteed and that a later reservation didn't mean that you had to return the truck earlier.

Elizabeth F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B.  |  Expérience générale 
Évaluation :
5

Excellent customer service! I will be back!! Thanks for making our day possible. Katherine Sharpe

Katherine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emelia-Naana B. 
Évaluation :
5

I was having a hard time trying to figure out how to to work the website to pick up the van I rented and the lady inside the office was willing to stay late to help me. The van was very clean, everything worked great and I will definitely be using uhaul for all my moving needs.

Holly B. 
Évaluation :
5

I have used GPL my entire time at university since I live in a different province. This time around they were especially accommodating considering covid, and needing to extend my rental multiple times due to not coming back to Peterborough when expected. The office staff are always helpful and kind, especially Shelley. Merci les gars!

Emily P.  |  Expérience générale 
Évaluation :
5

All the Ladies were fabulous and most accommodating. Shelley was most helpful from the beginning and made the storage process less stressful and assisted in a Uhual rental . We would highly recommend this GPL Storage Facility.  Thank you Ladies for helping make our move from the Peterborough to Fort Erie area less stressful.!

Katherine R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Keep up the great service

Benjielido M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL B. 
Évaluation :
5

You guys were fantastic.. great customer service and will recommend.

ASHLEY I.  |  Expérience générale 
Évaluation :
5

Very pleased, would recommend and use again

Jodi J.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theresa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSHUAL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA P.  |  Expérience générale 
Évaluation :
5

Service and staff were great, willing to assist with any issues, wouldn't go anywhere else.

Dan T.  |  Expérience générale 
Évaluation :
5

I can't say enough positive things about my experience at GPL. The people who work there were always fantastic, kind and helped to make both my move in and move out an easy process. I would definitely reccomend this facility to anyone!

Jordan S.  |  Expérience générale 
Évaluation :
5

Keep up the good work

Anthony L. 
Évaluation :
5

I was so impressed with the staff at GPL and the way they made moving in and out so quick and easy. They are extremely organized, helpful and friendly. I highly recommend this facility and would not hesitate to use it again.

Britta O.  |  Expérience générale 
Évaluation :
5

Over the years (7) I have very much appreciated your staff's help. I would MOST CERTAINLY recommend your facility. Thank you very much. Sister Janice Jonescu, csj

SISTER JANICE J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLEYMARIE A. 
Évaluation :
5

The people at the location were great to deal with. Unfortunately I cannot say the same for your folks at head office. After booking the truck in Cobourg I received a call 3 days before pick up advising that it was not available but that a cargo van had been put aside for me. I explained to the agent that it would not work and she was rather rude with me as she felt this was a suitable alternative. I requested that she arrange to get a truck to Cobourg for me as I had 2 confirmations advising my reservation was good. She repeatedly insisted a suitable replacement had been offered (the cargo van - not suitable when I needed the truck to move appliances over 6 feet tall) and was not willing to assist further. When I requested to speak with a manager she came back and offered me a truck in Oshawa - again I told her this was not acceptable as that is more than 40 minutes away from Cobourg. She put me on hold again and offered me a truck in Peterborough. Also, a fair distance from Cobourg, so I requested that she do something to assist. Again, she told me she was assisting by offering an alternative (the cargo van again). I told her I did not think it was right that I had to drive 35 minutes out of my way and pay for the added mileage when I was being inconvenienced. Finally she offered to reduce the mileage fee for my rental as compensation for the change in location. I am extremely dissatisfied with the service I received from your head office - no attempt was made to really try to offset the inconvenience I was experiencing and had I not kept pushing for assistance none would have been provided. I was even more upset when I noted that the truck I requested sat in Cobourg for the duration of my rental period. Why would I have been told this vehicle was not available for me as someone else was using it when it sat at the Cobourg location the entire time that I used the truck from Peterborough? Again, my comments are specific to the representative from Head Office only as those folks I dealt with in Cobourg and Peterborough were fantastic. I was so turned off by this experience that I will not rent from UHaul again and will strongly recommend to friends that they find somewhere else to rent in future.

MARK C. 
Évaluation :
5

Excellent customer service

ROBERTW A. 
Évaluation :
5

This facility suited my needs and the staff were able to keep the tenants safe during Covid-19

Sharon L.  |  Expérience générale 
Évaluation :
5

Such great people to deal with at this location!!

MIKE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Estelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason A. 
Évaluation :
5

It was only the proximity of your location to mine,(an hours drive) that I decided to move my goods.closer. The staff, (Tracey, Shelley, etc.) could not have been more pleasant and shall be missed. I would most definitely recommend this facility to any and all!

KENNETH P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER M. 
Évaluation :
5

I could not get the on dolly off the side to use too tight or locked Did not use a lot of blankets would be nice to get a refund Thanks Tracey

Tracey C. 
Évaluation :
5

Excellent customer service and very clean vehicle

R-BRIAN M. 
Évaluation :
5

Very friendly and polite staff. Equipment was in great working order snd most of clean.

R-BRIAN M. 
Évaluation :
5

Staff was professional and friendly

Daniel N. 
Évaluation :
5

This is the best run storage facility in Peterborough. Tracy and Shelly are tops in my books when it comes to customer service.

DON J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S.  |  Expérience générale 
Évaluation :
5

Reliably clean and warm space with professional and caring staff. What more could you want? Most competitive fair prices in town for your storage needs.

MARY L.  |  Expérience générale 
Évaluation :
5

Great service, friendly staff. Very easy pick up and drop off

SHERRY-LYNN D. 
Évaluation :
5

Excellent service. Super nice people , very quick, hassle free. Was in and out with keys in hand within five minutes. Wouldn't go anywhere else

Ryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norm B. 
Évaluation :
5

Great experience!! Thank you.

Bruce C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DELAINEA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terry G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie L. 
Évaluation :
5

Can't think of anything.

STEVENG G. 
Évaluation :
5

I have used this u-haul location many times and have referred it to many people. If needed again, I will be back!

Kathy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stewart B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREAL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CODYCLARKE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy K. 
Évaluation :
4

nothing everything was good, friendly staff.

Dave E. 
Évaluation :
5

This is our 5th time renting from Global Point and we couldn't be more pleased. The ladies in the office are very friendly and helpful, and the vehicles have always be immaculately clean. We highly recommend them.

Kim A. 
Évaluation :
5

FANTASTIC SERVICE

Maryanne F. 
Évaluation :
5

I was totally satisfied with the service. The staff were very pleasant, efficient and extremely helpful. I definitely would recommend their business to friends and associates.

LYNN C. 
Évaluation :
5

Eh UHaul it is a pleasure to recommend to ya maybe a good comment from me to improve for the next customer would be is to continue to share the awesome kindness and showwoman ship as the two lady employees showed us that that day. Thanks take care eh!!

Grant E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Drew B. 
Évaluation :
5

Excellent service wonderful people. Went out of her way to provide fabulous service

Daniel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beau D. 
Évaluation :
5

Thanks again, it's always a pleasure. Luke

Donal T. 
Évaluation :
5

Excellent service from the girls, quick and easy. Luke

Donal T. 
Évaluation :
5

Excellent people very friendly and helpful

Craig H. 
Évaluation :
5

Service was quick and professional. I would have no problem recommending this location to anyone looking to rent a vehicle for whatever reason. Thank you for making this a pleasant experience.

KEITH A. 
Évaluation :
5

Nothing the staff is great and very friendly and helpful.

James C. 
Évaluation :
5

Nothing customer service very friendly polite and helpful.Grest experience.

Shawn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phylis M. 
Évaluation :
5

I like this branch and especially the nice ladies that were there. They answered any and all questions. This is my second rental from them in the last 6 months. Rental companies are all alike except for the people, Global Point has good people.

Dan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tatiana S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy L. 
Évaluation :
5

-Before the customer leaves with the rented vehicle I would recommend opening the box door on cold days as the door of the truck I rented was frozen stuck.(Got it open with hot water). - I received a text about returning the vehicle after hours but did not read the text until after I dropped the vehicle off and put the keys in the return box.Apparently a 20,00 $ fee would be applied if the returning instructions were not followed but I was not billed for it.Thank you. That being said,I would recommend giving the customer a heads up on how to return the vehicle after hours when they first pick the truck up. Overall, my experience with renting a vehicle from Global Point Logistics was great and would continue to use them for future endeavors. Best Regards, Greg.

Greg C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary H. 
Évaluation :
5

GPL Storage / U-haul Truck Rental on Braidwood Avenue Peterborough Ontario is Mint !! The Customer service was Amazing, The Truck was Perfect ! Made a Day of moving in bad winter weather a breeze. I know i can Always Count on U-haul for All of my needs as well as family and friends U-haul For Me ?? This Will Always Be Sincerely Nanci

Ronald R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bogdan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine T. 
Évaluation :
5

Everything was perfect. I was especially happy that there was a full tank of gas so all I needed to do was fill it up again. I have rented before and have to guess how much to put in when the tank was not full.

Sandra Y. 
Évaluation :
5

Friendly service with a smile

David C. 
Évaluation :
5

This is the first time I've used the Braidwood Ave. location in Peterborough. It was fantastic. The staff was amazing.

Eric W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neal R. 
Évaluation :
5

Very good rental truck easy to drive. The service was great.

Raymond M. 
Évaluation :
5

Keep up the great work

Nicholas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Len G. 
Évaluation :
5

Great job excellent service

bruce D. 
Évaluation :
5

Your online reservation/rental software IS THE WORST....!!! I rent from this location many times per year and frequently reserve online after normal business hours. Your software only transfers the correct information about 1 in 10 times. I almost always have to go through the ENTIRE rental process, in person when I arrive as your system has not retained my insurance preference, my drivers license photo's, my means of contact preferences, alternative phone number, etc, etc, etc. It is very frustrating to continually waste my time going through the whole process only to have to do it again. Once I specify that I will do the rental AT the agency during business hours, THAT should be the end of the reservation process. Why ask me all the other questions (actually INSIST I answer them to complete the reservation) if your system does not actually retain/ pass along any of that information to the rental location? This is seriously making me consider switching to Discount rental as they offer free unlimited mileage as well as reasonable prices. Your location was simply closer to my office.

CHRIS F. 
Évaluation :
5

Excellent service à la clientèle

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberley A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul O. 
Évaluation :
5

Service was great

Linda R. 
Évaluation :
5

In all honesty, the staff on hand, COMPLETELY changed my mind on U-Haul for the better. If the staff at the GPL Self Storage in Peterborough DON't get raises, there's something wrong with the company!! They were absolutely fantastic, throughout. I sincerely thank them.

Luke F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
5

A great rental experience! No improvements needed. Fast, professional service....Thank you!

karen K. 
Évaluation :
5

Excellent. I loved the service.

Ramesh N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carl W. 
Évaluation :
5

Your Peterborough, Ontario Canada Location and your customer service representative Tracy Hubble were excellent. I just moved my daughter to Toronto for school and she was more than accommodating and I would highly recommend U-Haul and her again.

Dan T. 
Évaluation :
5

We were very pleased with your customer service reps., vehicle was very clean and maintained well.

Maureen C. 
Évaluation :
5

Very friendly and very helpful.

teresa T. 
Évaluation :
5

Very friendly and helpful

dave R. 
Évaluation :
4

COULD NOT HAVE BEEN MORE HELPFUL

BJORN H. 
Évaluation :
2

No help loading the trailer. First time that has ever happened. I had to unload it in Peterborough.

Keith P. 
Évaluation :
5

Better and longer hours as only opne until 5pm on weekdays and 2pm on Saturday nad not open at all on sunday. this makes it hard to access the storage unit when people work all day

LARRY Y. 
Non les évaluations ont été soumises pour cet établissement.

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