Customer Reviews for Global Self Storage LLC
(U-Haul Neighborhood Dealer)

Évaluation :

1

Have a person at the location, don't relocate the pick up location 30 minutes away from the original pick location

Évaluation :

3

No people there. Facility closed. Couldn't get the app to work properly. MULTIPLE phone calls made by my husband and me to customer service. My original reservations modified. The furniture dolly and pads got removed. When calling SEVERAL customer service- Got disconnected. Got sent to voicemail. Transferred to Wyoming. It was a HORRENDOUS experience. I was 1 1/2 hours behind schedule because I had to drive to another location to get my supplies. If I could give U-Haul 10 ZEROES I would!

Évaluation :

3

I prefer checking in with a staff person. The office was closed during mid-morning check in (for the day.)

Évaluation :

5

Enjoyable experience. Truck was there, and I would recommend this location.

Évaluation :

3

Had some issues with communication, and the hand truck that I paid for was not in the truck

Évaluation :

5

The Uhaul app kept crashing.

Évaluation :

4

They said they would try to rectify the situation of miscalculation of the route and overcharging us, but I'm not sure that will happen. Kind people at the counter.

Évaluation :

5

Super easy to check in and checkout. Friendly and professional staff.

Évaluation :

5

Rien

Évaluation :

5

Toni from Global Self Storage in East Hampton was excellent, very helpful and made the whole process go very smooth.

Évaluation :

5

Everything thing was good Toni shee did a great job when I went to reserve the uhual she explained everything and was a great help

Évaluation :

5

I had no issues, truck was ready as planned. Easy transactions checking out and in.