Évaluations des clients Go Key Rentals
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Go Key Rentals
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Chris Ann S. le
Man scraped my bumper w the attachment that hooks up to the ball on the hitch when he hooked up the trailer.
TIMOTHY S. L. le
My experience with Uhaul was aggravating; far from efficient and this location was not near the location I requested. I had set up a rental about 10 days in advance of the day I needed on-line (DON'T do this....call an actual Uhaul Rental store to set up your rental), lit all seemed too easy and I didn't trust the system so I called the location where I wanted to pick up a truck. She told me that Uhaul does there best to get a truck to her location, and someone would call by 6pm the night before the rental to confirm where to pick it up. I still didn't like the answer so I called a Uhaul store in town and asked if I should just rent from them. He cinfirmed that I shouldn't have any problems. WELL, no one called me by the day before my rental, so I called the number from my confirmation email. After waiting 12 minutes, a gal told me that she couldn't find a rental for me...not under my name, nothing associated with the confirmation #, nothing. After an hour on the phone, she set me up with a rental at another location. Went there in the morning at the specified time and they didn't have a truck there!!! Needless to say I was ready to come unglued! I had people showing up at my home to help me move furniture. But I had no truck. The gentleman there was very nice and helped locate a truck...11 miles away (wasting more time and gas) and the truck was a 26' truck vs the 20' we asked for. Someone thought that was an upgrade....more truck =more gas and more difficult to drive. We finally got on our way, but the experience was a complete hassle and headache.
SCOTT P. D. le
over the years, I have rented at least 4 times. WIll always come back here.
LIA C. C. le
Uhaul's new online after hours return procedure is time consuming at the end of a long tiring day. Answering questions and taking photos in the dark is the last thing I want to be doing. Given the rental rates that I pay, it seems like a lot to ask the consumer to handle. Dislike very much.
JAMES M. B. le
Truck cab was not clean and windshield was dirty. Truck cargo area was clean. Truck performed well, overall experience was good.
steve C. d. le
good manager...helpful
Steve F. le
A quick and efficient return
DAVID F. le
Great service, helpful staff. Jeff and team were very helpful, professional and knowlegeable.
KEVIN C. L. le
A little confusion on the truck I was renting. But they made the necessary accommodations
Richard S. le
Just a drop box drop off, easy to find. The process to turn something in when the site isn't staffed is a bit cumbersome, but it worked out.
MICHAEL L. G. le
It would be nice is the truck was more modern. Maybe power windows and cruise control
Frank T. le
nothing