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Harish T
Customer Reviews for Goin Postal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I ask the agent to do checkin and make the receipt and he said we have one ahead of you but there is no one and was keep waiting till the shit end and then they do it like steeling from you as they don't want me to know you hat the final billing amount …. Very poor service and fisher!
Riyad AThe representative was really helpful! This was my second pick-up at the same place.
Hari SThey were amazing help.
Christi hVern was very helpful in getting us checked in and out quickly We recommend this location highly
GARY MQuick and easy check in.
Jelena GCustomer Service was great. Very Helpful
Godfrey SLove this location and always super friendly and helpful
Shannon VGreat customer service and very friendly!
Bradley BThe front desk is horrible, she lied to my wife and said I chose to add a damage waiver online and tried to sell more thing to her. I will definitely not recommend this store to anyone. Bad experience just because of this old lady's dirty little trick.
Pengyu LHI Team, Everything was good other than the surprising Prices Uhaul charged me for just 31 miles. I had to pay 135$ for 33 miles. which is really a very high cost. Thanks Lovish +1 945-444-3808
Lovish CTruck share was a terrible experience with long support wait times and indirect communication.
Austin SAmazing service
Amit KThey were so kind and helpful. I absolutely recommend them to anyone and everyone around!
Katie PVan was middy and dirty. App wasnt wprking and bad check in issues
venkatesh sgreat in and out
RICK BLock on the door must be replaced as it was not opening and spent lot of time on that. All good otherwise!
Vasudhevan BVery smooth process overall. The pricing was fair. No complaints here. The Goin Postal staff was excellent, they were friendly, and super helpful. I will definitely use them again. :)
David HWill be renting from them again.
John FOne thing, it would be good to have wide plastic wrap rolls for furniture protection available at any location, not just central.
Alex VFriendly environment with outstanding service. I am using this facility from last 2-years Uhaul as well as shipping AV equipment via FedEx service. Outstanding FedEX service by this loacation.
sudhakar yThe equipment was clean in the driver area, the back was not cleaned from a previous rental. But it was nice and drove well. Got the job done.
Leshelle MGreat Place. Always so nice.
Tuere DEverything was good
CHARLES WGreat job by front office lady and another man assisting the store. Good experience overall. Nice place
Subramanian BMy friend who was with me today said he was going to start using this place ! Thank you for everything you guys do , this is my to go to place forever . >Joseph Riccoboni<
Jospeh RVery helpful staff and easy pickup
MALLIK KStaff was super friendly and got me in and out quickly. Good job
Michael GEasy to check out, and easy to check-in.
Eric FWe rented a cargo van. The alignment and tires were very bad and made highway driving difficult. We will not use this location again.
Susan BThis truck felt like it needs front end suspension work, brake work, and a wheel bearing.
Kendall RCharged me for collision damage waiver when I booked online without it.
Adam LThe proprietors of this rental facility are simply outstanding. Excellent customer service and a wonderful vehicle rental.
Jon NI arrived early and the management went ahead and upgraded me for no extra charge so that I could be on my way. But the best part was when I returned the vehicle, my wallet fell out of my pocket in the truck, and I did not discover this until I was already back home. The store was closed but I left a voicemail anyway. The next thing I knew I was getting a call saying they had found my wallet, and we arranged a way for me to pick it up later in the evening even though the store was closed. Excellent customer service.
Steven SGreat Customer service the best in Texas! Fast and convenient
Kenneesha NQuick, easy and convenient. App makes it easy but does take a little time.
Bryan QAs always a great Value and easy in and out
RICK BThe booked vehicle in NOT available at the time when we go to the pick up location. The staff at the place asked me to get the booked van from other location or take another vehicle for less time (Nearly half of our booking time). That changed all our moving plan.
Nagarajan JFast and friendly service!
Bren NS.O.
Sudhakar YGreat experience!! I had pleasant experience with the owner. Very kind also.
INTAEK LWe enjoyed taking the u haul and willing to do it again if needed.
Ramana GThis place is top notch!!! Used them for years … so helpful
Joyce RI didn't ask for a dolly. I was charged for one and frankly it was in the way the whole time. Just irritating all the way around and I guess I paid to be irritated because if I went inside to ask for assistance I was going to pay $20 extra. SMH it was a wash.
Susan GI didn’t go in, just used the drop box.
Alantra GThe biggest problem that I had with renting a truck is dealing with tolls. I had a did everything I'm supposed to do it by adding the U-Haul to my toll tag account, so ill tools that were ran by me would get paid by me. Unfortunately, between U-Haul and the tow company both companies are willing to not work with consumers very well to get things fixed properly. It makes iThe biggest problem that I had with renting a truck is dealing with tolls. I had a did everything I'm supposed to do by adding the U-Haul to my toll tag account so all tools that were ran by me would get paid by me. Unfortunately, between U-Haul and the tow company, both companies are willing to not work with consumers very well to get things fixed properly. It makes it very difficult when you're dealing with customer service reps who have no clue on what should be done and what can be done by their companies. I added the toll tag to the license plate on the U-Haul and only Saturday tolls were covered. The toll tag authority did not add or shut down my toll tag Sunday for the U-Haul and didn't run all the tools from Sunday through my toll tag account. So of course you are God The unpaid tolls and decided to charge me the tolls plus a dollar administration fee. In order to rectify the situation, I decided to reach out to both companies. Neither one of them would be willing to work with me. Made it very difficult for me to take care of these tolls. I went as far as to email U-Haul to request them to just waved administration fee. They were unwilling to do that and charged me double or triple the amount of money that I would've paid just pay the toll tag fees through my toll tag. So unfortunately, I'm not very happy with this situation.
Christopher ASmall location, but very wide selection of vehicles both in sizes and number. Easy in, easy out. Everyone was friendly and when I need another moving truck, I'll be back.
Eric Z