Your mobile check in takes forever and kept crashing and making us start over. We lost an entire hour of rented time just trying to get checked in.
Dustin K.
Customer Reviews for Gold By The Gram Pawn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I'm a repeat coustomer for the above reasons
KEVIN P.No mirror in truck. Brakes very loose.
Mary S.Nice peeps, lovely poochie, close to my crib, ride to by bicycle. 4 days 15ft box. take a rest and rent another 10ft to finish big move. be well! thx!
THOMAS D.They agreed the truck sounds bad when trying to get started and it was not a great experience for me and documented for me
Jeanette S.The after hours box was not easy to find. Put a label on the window pointing out where the box is located. Also, the U-haul app for checking in was not that great.
MIKE W.I'm a repeat voustomer for the above reasons
KEVIN P.Easy, pleasant transaction. Great service
jana S.See above comments
KEVIN P.See above ratings
KEVIN P.Equipment clean but not all of the lights we're working. No brake fluid in system
MYRON S.I'm a repeat customer!
KEVIN P.I've been to several U-Haul up and down the west coast. The two ladies working have helped me when I first moved to my new house and when I needed a truck to purchase new furniture. They are quick and efficient!
DENA C.This location treats you very well. equipment is ready when promised.
Randy K.Everything went perfect!
KEVIN P.Amazing
Nathaniel V.Great team, the rental was clean and ready to go, hassle-free, and quick to return. Yes, I do recommend this location.
Richard F.Great place!
Victoria M.They made it a Very easy process to pick up and drop off. Always great and friendly service. I have used them at lease 2 times already and will continue to. Great service.
DANIELLE C.Great service great people, I love it
daniel C.Everything went as planned. The office was very easy to work with. They were very accommodating and pleasant which is so helpful when dealing with a move. Merci.
Lorenzo R.The folks at "Gold by the gram" Pawn shop were awesome! The family owned business was extremally helpful and courteous. My experience with them was FLAWLESS!!
Ushinde B.She was a wonderful lady welcoming and very personable.
Robert A.Friendly staff amazing service. I go out of my way to use location. Super fast check out and awesome store.
Christina S.Very friendly and knowledgeable. Highly recommend
Pa S.The staff onsite was fantastic!!!
Robert A.Everything was just fine
Eva W.The truck had the wrong size hitch ball locked in with a pin. It was left in the receiver hitch by the previous customer. I had to return the truck and swap it out with a different truck. This caused me a massive delay with getting down to Tuscon and back that day. It was a simple mistake but I was the only one that was affected by it. It made for a very long day.
Brandon C.nothing service was fast and easy.
tiffany M.Unfortunately, I would not recommend this location at all. I chose this specific location due to its convenient location to where I live but didn't realize the easy access it allowed for anyone to access the premise. If there is a way to put a yard near this location to keep the equipment, it would make for a much smoother and easier rental experience.
Elizabeth C.Truck looked brand new and great service and staff at this location.
matthew S.Nice and clean equipment and friendly staff. Will be renting truck again.
matthew S.They were very professional, friendly and welcoming. I enjoyed my renting experience with them.
Lynn M.The lady I who helped me was awesome!
Ruben S.These ladies are always very helpful
Shena W.Well the truck was clean the steering wheel was counted to the left when you drove straight I think it needs a front in alignment because it would jerk both ways it should've been fixed
david K.Fuel was below 1/4 and charged me for it. Despite the mileage not adding up to consumption.
Lucas R.Overall great experience, Friendly and helpful
JeanaR J.Very friendly individuals.
Genevieve G.Store owners were super helpful and very friendly. I would use them again!
Janelle A.None, great service
EDDIE D.Always can depend on these folks for last minute needs.
Brian C.Dropped off after hours--cannot comment on any of the above information.
sandra D.It was convenient and easy. Polite staff
Michael E.This family run business is a pleasure to do business with. They were all very kind and super helpful!
Kim B.The truck I was given the windshield wipers were broken the mirror moved a lot while driving make it difficult to see I tried calling the locals several times received no answer I couldn't find the papers for the gas so in overfilled the tank
Tina H.Tina and Susan do an excellent job. Thanks
William T.Fast and easy. They had me in and out fast and easy. This was my fist time renting a u-haul. I usually have some movers move a few furniture items. They wanted to charge $400 to move 4 items 12 miles down the road. I rented a U-haul for about $65 and was done in a couple of hours.
Fernando G.Amazing people with great customer service
BRYAN S.The question above was the equipment clean. The truck was very dirty but we just needed to go pick up a big load so when we got gas we cleaned all the windows. We would definitely pick this location again though. Great people to work with.
Cory W.Great staff , very friendly and helpful. Will be renting from there again
lisa B.Good use of electronics for pickup and return.
Phillip T.