5 gold stars all day. Made things much easier. I will be a repeat customer. Merci.
james l
Customer Reviews for Gold By The Gram Pawn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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matthew BAlways great service. Check out is always fast and easy.
Matthew SEverything was great service, truck , staff and the ability to drop off after hours was a plus for us. Have recommended and will use again
Francisco SFast, and friendly, truck was clean and ready to go. Easy pickup and haste free return. Highly recommend this location.
Richard FI did not get the names of the people there, they too provided outstanding service. They backed the car trailer back for me and took minutes to do that and unhook it. The paper work to complete the transaction was efficient and all of the employees are friendly and professional we thank you very much
ernest tThis site was out of the way and the equipment was returned here due to UHaul requst and a rental price reduction. The 24/7 app was used and no contact was made with site personnel. This site needs more signage at the street to be able to locate it easier.
RONALD HJe
CHARLES LOutstanding customer service!
Jeffrey WGreat service! FJB
IONUT TBeautiful shop that provides outstanding customer service!
Miguel MGold by the Gram has been renting uhaul for years and they've gotten pretty good at it. Highly recommend them
rich hDark with minimal lighting.
Thomas JKeep up the great customer service
david bGreat transaction, awesome people to work with..no problems!
Peter JAll went very well at the drop off point!!! We were grateful to be received by a very Helpful young lady VERY NICE and PRETTY too (I might add)!!! She was also VERY ATTENTIVE to all that was needed to complete our transaction as to the returning the Uhaul truck!!!! THANK YOU VERY MUCH for the GREAT service!!!
Josephine BCustomer service was amazing! Very nice people!
GABRIEL RAlways great device!!
KEVIN PI don't see any area in the service I received that needs improvement. I received good customer service, it was timely and the truck was clean and maintained well, the staff was pleasant. I will rent from this company again!
Maria FThe staff is very friendly and helpful. Randy
Randy KGreat Customer Service and very Polite!
ELIO MThey are absolutely wonderful to work with every time. I love using this location!
Stephen NVery friendly and easy to work with
Steven MGreat service. Fast friendly staff. In and out in a few minutes.
Matthew SHaving a ramp for all the trucks would have been helpful. The truck that I got did not have a ramp.
FELISIA AOld trucks.
LORI MFriendly and very helpful employees. I had no problems at all. Merci.
Troy TAmazing customer service and Uhaul ran smoothly. 10/10 recommend this location. Will be coming back soon :)
victoria aFriendly business with great customer service
Christopher SThese fine folks were able to get me the truck and trailer I needed to move my motorcycle. The equipment could have been a little cleaner though. Overall, they were helpful, nice, and easy to work with!
Marcus BYour mobile check in takes forever and kept crashing and making us start over. We lost an entire hour of rented time just trying to get checked in.
Dustin KI’m a repeat coustomer for the above reasons
KEVIN PNo mirror in truck. Brakes very loose.
Mary SNice peeps, lovely poochie, close to my crib, ride to by bicycle. 4 days 15ft box. take a rest and rent another 10ft to finish big move. be well! thx!
THOMAS DThey agreed the truck sounds bad when trying to get started and it was not a great experience for me and documented for me
Jeanette SThe after hours box was not easy to find. Put a label on the window pointing out where the box is located. Also, the U-haul app for checking in was not that great.
MIKE WI’m a repeat voustomer for the above reasons
KEVIN PEasy, pleasant transaction. Great service
jana sSee above comments
KEVIN PSee above ratings
KEVIN PEquipment clean but not all of the lights we're working. No brake fluid in system
MYRON SI’m a repeat customer!
KEVIN PI've been to several U-Haul up and down the west coast. The two ladies working have helped me when I first moved to my new house and when I needed a truck to purchase new furniture. They are quick and efficient!
DENA CThis location treats you very well. equipment is ready when promised.
Randy KEverything went perfect!
KEVIN PAmazing
Nathaniel VGreat team, the rental was clean and ready to go, hassle-free, and quick to return. Yes, I do recommend this location.
Richard FGreat place!
Victoria MThey made it a Very easy process to pick up and drop off. Always great and friendly service. I have used them at lease 2 times already and will continue to. Great service.
DANIELLE CGreat service great people, I love it
daniel cEverything went as planned. The office was very easy to work with. They were very accommodating and pleasant which is so helpful when dealing with a move. Merci.
Lorenzo RThe folks at "Gold by the gram" Pawn shop were awesome! The family owned business was extremally helpful and courteous. My experience with them was FLAWLESS!!
Ushinde BShe was a wonderful lady welcoming and very personable.
Robert AFriendly staff amazing service. I go out of my way to use location. Super fast check out and awesome store.
Christina SVery friendly and knowledgeable. Highly recommend
Pa SThe staff onsite was fantastic!!!
Robert AEverything was just fine
Eva WThe truck had the wrong size hitch ball locked in with a pin. It was left in the receiver hitch by the previous customer. I had to return the truck and swap it out with a different truck. This caused me a massive delay with getting down to Tuscon and back that day. It was a simple mistake but I was the only one that was affected by it. It made for a very long day.
Brandon Cnothing service was fast and easy.
tiffany mUnfortunately, I would not recommend this location at all. I chose this specific location due to its convenient location to where I live but didn't realize the easy access it allowed for anyone to access the premise. If there is a way to put a yard near this location to keep the equipment, it would make for a much smoother and easier rental experience.
Elizabeth CTruck looked brand new and great service and staff at this location.
matthew S