Customer Reviews for Golden Eagle Transportation
(U-Haul Neighborhood Dealer)

Évaluation :

5

extremely cordial, accommodating and responsive!

Évaluation :

3

The drop off location was closed, and there wasn't any instructions or phone numbers to call. I overfilled the gas tank by 1/4 more than I should have and was told I'd be reimbursed for it when it got checked in. On check in day, I was told, "we don't reimburse for extra gas." So, Uhaul got extra gas from me, really unfair that I was told in the beginning I could get my money back. Gas isn't cheap.

Évaluation :

5

found Moving Help to be dishonest, difficult to work with and I ethical. Because of my experience with them my excellent experiences with Uhaul trick rental have now been jaded. Because I could not talk with a person at Uhaul Corp, I will look for another trick rental company in the future.

Évaluation :

5

Very, very helpful. I would use them in a heart beat. She was so polite and accommodating to us. She made the end of our move successful. Thanks

Évaluation :

3

Easy to use but a little tricky to fiqure out the gps leads you to a store front says party store but uhaul is the back of the building many trucks parked so knew that was the right location . The key drop box was on mmm in front of party store. Maybe a sign saying park in back lot. Very easy tho location good not crowded and easy to drive in and out

Évaluation :

3

Find A dealer that goes to work before 10am That put me a 1/2 a day behind in loading and then you charge me for a extra day

Évaluation :

1

Business was mis-named and hard to find.

Évaluation :

4

Truck had thin layer of mud on the floor mats plus gunk from food on the console and cup holders; windshield was cracked (was told I was not responsible for this); truck ran well, no issues - did not have cruise control

Évaluation :

5

Service is prompt and perfessional.

Évaluation :

5

Excellent customer experience, painless rental and return. Better signage that a U-haul facility is here would be helpful (Inside the Party Store)

Évaluation :

5

They did a great job. Very helpful.

Évaluation :

5

Fix your parking lot / driveway.

Évaluation :

5

What would really be nice if you would have some netting to keep stuff from falling and not getting so damaged.

Évaluation :

3

There are no uhaul signs telling you where to go or a drop box for the keys.

Évaluation :

5

Nothing to improve, I was provided excellent customer service.

Évaluation :

4

Clean the cab.

Évaluation :

5

This location has literally not yet been built and needs to be taken off the Uhaul website until this location is built and open!!! My wife and I drove to this address the there was no building. Called the number provided (Dave was very helpful) we had to drive across town to a different location.

Évaluation :

3

This location is not yet active and open. I had to find another location to drop off the trailer. This was a Uhaul error. Not the local places fault.

Évaluation :

3

Clean up the storefront.

Évaluation :

5

Great folks. Very helpful!

Évaluation :

2

There was no sign of a business named Golden Eagle Transportation located at this address. Nor was there a uhaul sign to indicate that this was the correct site. There was a business called Merchants Movers (or something like that) at the indicated address which suggested that it could be the correct drop off location. However, the app apparently confirmed my GPS location so I assumed that it was the right location but wrong current business name.

Évaluation :

5

After a few problems with the location in Thief River Falls, MN. I was sent to the Golden Eagle I Bemidji. The service was outstanding! I was treated the way a customer should be treated. Clear instructions, follow ups etc. gets a 10 out of 10 in my book!

Évaluation :

3

The lights did not work when the trailer was picked up. The wheel was bent so it wobbles. The trailer fell off the truck while traveling down the road.