Évaluations des clients Golden State Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Golden State Storage

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LOUIS F. le

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The initial cost to rent the truck was reasonable but the $1.09 per mile in excessive.

Joesph P. le

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Customer service is a major part of the truck rental experience. Uhaul hires people who can answer any questions you have. They’re friendly and they take the time to instruct you through the whole process. Thumbs up for Uhaul!

maxine D. le

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Le client n'a pas laissé de commentaire.

Patricia S. le

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Le client n'a pas laissé de commentaire.

Florentina I. le

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Wonderful and knowledgeable staff. Friendly, polite, customer-oriented.

Laura R. le

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The check in procedure and check out should be faster.

ROSALIND A. le

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I used after hours drop off but had to go to several addresses before I found an current active drop off location. Several were discontinued listings. I paid $20 extra to make sure I was at a correct location.

David F. le

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Do better job of explaining upfront what is required for self-service pickup. I ran into issues using the app. Location tracking didn't work. There should be an alternate method for location tracking. Also, having a secondary contact should be required before hand. These are all things that really slowed me down.

Rich V. le

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John and Richard always seem to make my Rental experience hassle free and EFFICIENT.Thank you for your great Customer Service.Very grateful and appreciated.

Richard C. le

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Best place with nice people

Mark F. le

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Le client n'a pas laissé de commentaire.

jon D. le

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John & Richard were great. They made the rental process quite painless. Their friendly and professional attitude certainly encouraged us to return when another truck rental is necessary. Thanks for being there????

Aaron L. le

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John was extremely helpful. The place is well maintained.

Gilberto G. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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John and Richard are the best. I would never use anyone else. I have used them quite often the last couple of months.

Sandra L. le

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John was amazing. He made everything super easy, no hassles. I would definitely recommend this location. I will be using it in the future.

Jasmin C V. le

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Clerk was supper friendly went over the contract with me and informed me in everything the other employee didn't

Robert L. le

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Le client n'a pas laissé de commentaire.

Brandon D. le

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The 24/7 truck share did not work. Waited in an online chat for verification with "Michael" for 10-20 minutes and messaged multiple times and never got a response. It was a terrible experience. And then it took another half an hour to get the truck manually from this location because their computers are so slow. Yet another terrible experience.

Rebecca F. le

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Le client n'a pas laissé de commentaire.

Jonathan T. le

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The location and people in it were great however the uhaul returned and pick up texts and platform are very agitating should be more user friendly...no complaints about jon and his staff they were more than good

Charles M. le

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Le client n'a pas laissé de commentaire.

Linda G. le

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U-Haul is a good place to rent a truck to move your furniture they take good care of you. They are good people.

Gerardo L. le

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Excellent customer service

Maria F. le

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Le client n'a pas laissé de commentaire.

HAWK H. le

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Be more clear about pricing

Reyna C. le

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I was not aware I had to drop off the Uhaul at the same location it was picked up from. Maybe I missed that note when renting it online? It is odd since Uhaul is famous for the customer's ability to drop off truck rentals at any Uhaul location. Luckily, the pick up location was not far from my destination and the owner was Top-Notch! 5/5!

Ryan A. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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John and Robin exceeded all my expectations. They run a friendly and first class operation. I highly recommend them for your uhaul needs

Denise D. le

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Very friendly and quick, easy drop off.

SERGIO H. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Issue a new trailer with more tie-downs This trailer was very old