Richard was super friendly and helpful. Would highly recommend!JOHN M.
Customer Reviews for Golden State Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location is exceptional. The guy who runs this location is really nice. Recommend because he is old school with his work ethic, don't find that much anymoreâ€¦ 5 starsRebecca B.
The $19,95 advertisement is misleading. I rented a uhaul truck for 2 hours, drove 23 round trip miles, for a charge of $71,82+$33 for gas so total cost was $104,82 for 2 hrs and 23 miles. Seems a bit excessive.Catherine N.
Le client n'a pas laissé de commentaire.Heather W.
John was extremely helpful and seemed glad to have our business. Facility was near and clean. Truck in good shape and ready to go.Thomas E.
Le client n'a pas laissé de commentaire.Josh L.
Le client n'a pas laissé de commentaire.Kirk S.
Fast, effecient pick up and return. Nice, clean vehicle and everything worked properly. Office was clean and staff was well versed and pleasant..Paul K.
Le client n'a pas laissé de commentaire.Craig B.
Le client n'a pas laissé de commentaire.Samantha I.
Great folks, helpful and accomodating.Tom D.
More clean in driver sideOwne J.
Fantastic service at a convenient location!Christine S.
I'm delightfully surprised by how smoothly everything went. The staff were the best!Patricia R.
Verify customer a day before, so there's no need to call anyone the day of the move.Fernando C.
Le client n'a pas laissé de commentaire.candace C.
Excellente expérienceROGER Q.
Le client n'a pas laissé de commentaire.MITCHELL S.
Very efficient manager at the location. He was very on top of things and if I have to choose a location in the future, this would be the one.John D.
Le client n'a pas laissé de commentaire.Mike N.
Easy booking process, not easy to make changes online but the local manager, John, was extremely helpful and made the necessary change to a different drop-off location.Thomas T.
Le client n'a pas laissé de commentaire.Dave L.
Le client n'a pas laissé de commentaire.Ted Q.
On the positive side, service was great in Oxnard, not in RanchitaMichael S.
Improve the Uhaul website,Luis O.
The checkout process for the 24/7 rental is beyond absurd. The need to wait around while an agent verifies me is one of the most painstaking rental experiences I have had. Much better would be to adopt a model like Zipcar, et al - you have my information on file, I should just be able to show up and get the code for the lockbox. Seriously, I have purchased firearms with less hullabaloo than you require to rent a rickety old truck. I need a selfie AND you have to call two alternate contacts? Ridiculous!Jason M.
This truck rental went as smooth as silk. The truck was ready when I arrived and was a easy as pie.Thomas C.
Better signage from the street. Agents were very helpful, pleasant and clear. Good place.Robert C.
Nice placeOscar D.
Le client n'a pas laissé de commentaire.Hope P.
Le client n'a pas laissé de commentaire.Dante C.
This Uhaul pickup was outstanding. I didn't catch his name, but the gentleman who helped me was very helpful and courteous. He made extra effort to make sure everything was taken care of for my rental. I would definitely use this location again.Greg B.
The man that helped us was excellent in customer service very friendly and I will definitely be backWendy H.
Le client n'a pas laissé de commentaire.Melissa C.
Golden State Storage is an excellently run facility. Uhaul, on the other hand, is not. The 3/8 tank of gas is absurd. The measure did not provide enough gas, and was impossible to gage upon refill. Either there should be a refund if you bring the vehicle back with more gas than when you picked it up, or the tank should be full when you pick it up, and full when you return it. As it is now, Uhaul is making sure it's impossible to refill accurately, and is bilking customers. I'm sure there's a class action lawsuit here.Kathy Z.
Le client n'a pas laissé de commentaire.Greg K.
Le client n'a pas laissé de commentaire.Angelina O.
Richard is simply amazingSteve N.
Le client n'a pas laissé de commentaire.zulema S.
I originally went to the U-Haul at 2420 North Oxnard Blvd. and spoke with the general manager whose name is Maria. I will never go back to that U-Haul location again. Maria has no business being a general manager. I have rented from that location several times and I will never go back. Thank goodness for the team at Golden State storage. Perhaps I would be better off in the future using Penske.ANTHONY L.
The customer service agent was amazing.Teagan L.
The manager John was excellent and explained everything. He changed vehicle for me a gave me the original price I was quoted. Nice clean facility. A very pleasant experience. His assistant Richard was great too!! Thank you!!!Robert N.
Super friendly and great customer service.Krista D.
Le client n'a pas laissé de commentaire.Chandler S.
Nothing to improve. Amazing customer service, very friendly, personable yet professional, informative. MerciBrandon S.
Le client n'a pas laissé de commentaire.blanca G.
Very friendly very courteous very professional staffJerry M.
John was very helpful and was able to on short notice (immediately) rent us a truck with no problem.AARON S.
Great service . The gentlemen that helped me was very thorough. We looked the truck over and verified mileage and fuel level was as we expected. Very good customer service and always is at this location. We have rented from here before and will again when we need a U-Haul.David P.
Why change a good service that works well.Roger C.
Le client n'a pas laissé de commentaire.Lisa C.
Richard Little was wonderful to work with. Kind and polite and very professional.CARLENE W.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.WILLIAM P.
Nothing everything was perfect excellent customer service with a smileRUDOLF V.
Le client n'a pas laissé de commentaire.PATRICIA R.
Customer service Rep was very friendly and helpful! Even provided us with a couple COLD waters! MerciRudolf V.
Le client n'a pas laissé de commentaire.Vered I.
Le client n'a pas laissé de commentaire.Caroline T.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.Khadijah B.
I have been so impressed with Richard and John, that I think they're just excellent in every way. The customer service was just over the top. Other employees could learn a lot from them! You definitely have a loyal customer here!JANET Z.
Le client n'a pas laissé de commentaire.MANUEL M.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.TYLER G.
John was pleasant, friendly, and helpful. We've rented several items recently. ThanksREBECCA L.
I made my Oder for one place and for 2 days and was given 24 hour onlyERNESTO D.
Le client n'a pas laissé de commentaire.MIGUEL B.
Do not make reservations if vehicles are not availableRUBEN A.
I called this location to reserve a truck. After hearing the recording to Golden State Storage, I hung up and drove there since it's very near me. Your recording should include U-Haul, or it'll cause callers to think they have a bad number as it did me.RICK H.
Rep Richard is always nice and makes the process easy and always in good spiritsJOHN L.
Le client n'a pas laissé de commentaire.JULIA S.
Le client n'a pas laissé de commentaire.JAMES W.
Le client n'a pas laissé de commentaire.DAVID G.
Richard and John are the best I appericate there service and friendly demeanor, amazing! Thanks for the help!SHARI P.
Le client n'a pas laissé de commentaire.REYNALDO R.
Both Richard and John were very helpful and very friendly They had a great attitude it's unusual these days when customer service is often not what one would hopePHILIP S.
John was super helpful and friendly!! Thank you!BECKY L.
They are very friendly and helpful. Thank you for answering all my questions.VIRGINIA G.
Le client n'a pas laissé de commentaire.Deborah L.
Great Service and Prompt to get a Reservation.RICHARD V.
Way more than advertised On the mileageDaniel F.
Great staff at this location. John and Richard have excellent customer service!Ricardo T.
Le client n'a pas laissé de commentaire.Bettina L.
Le client n'a pas laissé de commentaire.GEOFFREY K.
Le client n'a pas laissé de commentaire.Maria H.
Richard was excellent, professional and friendly. There was a minor issue with the truck tire pressure monitor indicating low tire pressure halfway through my trip to Northridge. It all worked out well!EDE E.
Have TRAILERS available in CA for one-way rental. I had A 6'x10' trailer reserved to take my mother-in-law's to our home in SC - towing it behind my RV. They called and cancelled - so, I have to rent a truck at TWICE the cost - and my wife had to drive it cross the entire US. You advertise One - way rentals - you should say â€œexcept from CAâ€.Kenneth W.
Le client n'a pas laissé de commentaire.Donald O.
John the manager was fantastic. Quick to assist, very professional and courteous !Lawrence B.
Great service!LORENA C.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Shannon C.
Le client n'a pas laissé de commentaire.Deysy S.
Richard and John are good people.AARON S.
Le client n'a pas laissé de commentaire.ANDREW P.
The staff was very friendly, they provided excellent and superior customer service. I will be back again.JOSE L.
John was very friendly and helpfulJOHN B.