Évaluations des clients Gonzalas Automotive

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Gonzalas Automotive

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Shawn W. le

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Le client n'a pas laissé de commentaire.

Francisco L. le

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Area is dangerous location I kept drop off compound was full with junked vehicles and over grown grass. Not a good feeling being there. Definitely NOT family friendly.

David C. le

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Gonzales Automotive was closed and did have a drop off box and two large dogs barking inside. It is not the safest area at night.

Lareque D Y. le

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Very unhappy with the service. You all over booked and changed my location and pick up time. The location where I picked up the trucks didn’t have the three dollies I requested. Won’t ever use y’all again. Spoke with corporate and they didn’t try to fix the problem. I will not recommend you all and I will be filing a complaint with the better business bureau.

Blanca H. le

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Le client n'a pas laissé de commentaire.

eduardo V. le

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Personnel (5) were all watching TV and drinking when I got there, none of them paid any attention nor tried to help. When I told them I was there to drop off a trailer only one of them responded and verbatim, he said "We don't have any space, just take it with you." There was plenty of space available, after much insisting he finally stood up and decided to do the drop off paper work. Terrible experience.

Darion W. le

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The drop off location did not want to accept the trailer and told me to go to another location because he did not have room. That is because the lot with the trucks was packed with cars waiting for repair I guess. Anyway I said no, I have a contract that states this is my drop off location and if you have an issue with that call U-Hall. I had to squeeze my truck into the weed infested dirt lot to drop the trailer off. The the person I was talking to just walk off and I said Hey, we need to do the paperwork to return the trailer. He said it is all taken care of and continued to walk away from me. I was furious being treated this way by the U-Haul team. So I called U-Haul and learned the the trailed was not returned in your system. Unbelievable customer service.

Abe R. le

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Le client n'a pas laissé de commentaire.

Oluwole A. le

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Le client n'a pas laissé de commentaire.

Matthew W. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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There's barely any space to return the trailer. We were there riding around to put the trailer in a very narrow spot for almost 20 minutes then have to take pictures to send in to view and pay. Total process for returning trailer for this location is 30 minutes. Not very satisfied with the return.

Heather M. le

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Le client n'a pas laissé de commentaire.

Ashley C. le

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Never checked in my trailer. Was threatened to be charged with stealing the trailer. Never wanted my paper work.

Hector D. le

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Le client n'a pas laissé de commentaire.