Évaluations des clients Grand Lakes Postal

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Grand Lakes Postal

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Akil L. le

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I made a reservation online via UHAUL website. However, the service to actually obtain the truck was extremely slow. Not to mention I paid for a dolly (hand truck) which was not inside or anywhere near the truck. This situation forced me to veer off to Home Depot to search for and buy a dolly for the move. Unacceptable!!! The truck was unlocked upon my inspection, that should never happen! The truck is supposed to be locked in a safe place. I had to rush the move because of this failed situation. I received alerts to return the truck by 10pm, I tried to do so which forced me to use my personal vehicle to finish the move. Dreadful!

jakir R. le

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Le client n'a pas laissé de commentaire.

Ming Jer T. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Jose V. le

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Le client n'a pas laissé de commentaire.

Heather D. le

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When I rented the U-Haul. I did not have my card with me. So I had to pay in cash. The woman charged me $100 to rent the U-Haul then said if we brought it back by 6:30 that we would get a refund. I do not often rent U-Hauls. So I was not aware of ability to leave the keys in a drop box. The cashier did not make me aware of that option after hours. So out of courtesy and not wanting someone to steal the U-Haul and cause more problems I kept the keys. Wanting to return them the next morning. As I said the woman did not tell me that there was a return box or the location of it. I was busy with my move and I was trying to be considerate. Which I will never do again. Because of her not telling me about the Dropbox when I returned keys. It ended up costing me the amount of 100 and she charged me six more dollars on top of that. Which I was not prepared for in my budget. It left me with no money for food for the rest of the month. Not nice and she did not apologize at all. I would not recommend this location to . Is sincerely disappointed customer.

jose V. le

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Le client n'a pas laissé de commentaire.

Dawn V. le

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Le client n'a pas laissé de commentaire.

Colleen H. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Maybe doing a complete inspection and review of the truck prior to turning over the keys would add value to the experience from a safety and dent and ding inspection. We had no issues but it could be helpful.

Jessica R. le

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The UHAUL REP IS A GREAT AND FRIENDLY PERSON. However the location Was difficult to find. It needs a larger sign.

David B. le

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Le client n'a pas laissé de commentaire.

Timothy L. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

Joseph M. le

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Le client n'a pas laissé de commentaire.

DEBBIE M. le

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Signage to properly identify where the U-Haul location is. Proper training for U-Haul representative. Better hours to facilitate U-Haul rental. Online charges should be approved individually.

Steve M. le

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It was very difficult just to get a contract complete. Also, there was no lift equipment to actually put the trailer on my truck. it was left up to the customer to lift it (VERY heavy). Horrible experience.

Codi R. le

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Le client n'a pas laissé de commentaire.

Joseph R. le

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Le client n'a pas laissé de commentaire.

Lisa E. le

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Did not get the pads or dolly I paid for.

Nagaraj K. le

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Le client n'a pas laissé de commentaire.

Mary S. le

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Le client n'a pas laissé de commentaire.

tuan N. le

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the pickup address and the trailer was in different location, they called to confirm but didnt provide the right pickup location, and i have to spend another 2hrs just to pickup and stucked in the traffic. the uhaul sign not even in front of the building. i hate this place.

Braxton C. le

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This was not the location for the drop off! It was in Mississippi!

Andrew T. le

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It would help to have a key-drop option so customers can drop vehicles after hours or on Sunday.

Joe N. le

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My only Negative comment is that I was charged for 2 days after using the trailer exactly 26 hours. I've rented several times from other location and for similar times and have only been charged for one day. For this reason, I will probably not rent for here again

Richard M. le

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Nothing, excellent service.

Natasha A. le

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I was given false information regarding the rental...I called and spoke to the clerk before driving the 20+ miles to get there...I asked her to price an in town drive and a one way as well. She told me they would be about the same, but that the one way didn’t have a cap on the miles...she said it was virtually unlimited. Well turn out it wasn’t! Super irritated that I was given false information

ronald W. le

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Le client n'a pas laissé de commentaire.

Terry R. le

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Le client n'a pas laissé de commentaire.

Joe H. le

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Le client n'a pas laissé de commentaire.

Jose D. le

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Le client n'a pas laissé de commentaire.