Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I find it amazing that a moving van company does not make locations available on Sunday, one of two weekend dates when moving is most likely to happen.
Very good experience truck was clean and worked well for our needs would recommend to anyone
Great place to do business. Very pleased
thank you
The truck was dirty inside when I picked it up. I spasificly asked to reserve for Herrin Illinois location and they called and said Marion location was the only guarantee for a truck when herrin location had 2 trucks on the lot. I feel like I was lied to because I picked up at Herrin store anyways. Truck was still there. I will not use uhaul ever again or recommend to anyone.
No issues at all
Everything was perfect!!
You need to have a bigger inventory of vehicles and trailers available. Very little choice of rental Trucks.
The herrin location is the best experience I've ever had with U Haul. I will recommend anyone in need of these services to the herrin u haul store!!! The gentleman working was extremely nice and easy to get along with. Very satisfied with this experience...
Worked with me on short notice
You should have a clause in there in case you have bad weather because it rained on us the whole time we unloaded everything all my furniture got wet we all got soaked but other than that that U-Haul was great
Great customer service, very friendly and informative. Will definitely continue to use this location and recommend to friends.
Really good place to do business
Really clean truck and the folks there were very helpful and friendly
Equipment was very clean. The store was clean and inviting
Great place to do business
Great place to do business. Will definitely recommend.
The representative was polite and courteous and he explained things well. I will recommend this place to others .
The customer service representative on site was outstanding.
They really worked with me and made my moving experience a whole lot better
Great service, helpful staff and clean equipment
Great service and the service representative sure knew their business and helped us have a great move!
Had awesome service and the gentleman who waited on us was a real pleasure to deal with! Will be going back next time I need to rent a truck
Excellent service
The guy running the office is great to work with.
Great place to do business with
Excellent service, clean and inviting store, and friendly helpful people to do business with
Great service and great people to do business with
Had great service and we had to change plans a few times and they were very accommodating.
The windshield was badly cracked on the passenger side of the truck but did not obstruct the drivers view.
Mr. Richie was extremely friendly and helpful. Great place and people to do business with
Very friendly. Helpful, came right out. Professional
I wish they would find away to have more then one size of truck available.The one that they had served the purpose but it was a very tight fit.
Excellent service great people to work with
Very pleased with the service we received.
Gentleman that waited on me was very helpful and knew his stuff about uhaul
Great location and friendly atmosphere
The gentleman who took care of me was friendly and very helpful.
I just told you what my comment was now you're asking me to tell you again. You guys charged my uncle $100 when he had nothing to do with my Uhaul rental. No bueno
The way they have to use their cell phones online to check in a truck is a real pain in the butt for them and inconvenient for the customers. Outside of that the place I rented from was very friendly and helpful.
Dealt with a very friendly person
Helpful Staff
Got charged lot of money for in town travel and there was nothing I could do.
Great staff. Enjoyed working with them.
Friendly & helpful staff
Mr. Richey is very friendly & helpful.
The staff there were very friendly and helpful. Great to work with would recommend them to anyone.
Dishonest people here. I have proof and photography
Richie Brandon at 901 N. Park Ave. Herrin, Illinois did an excellent and professional job helping with my rental needs. I appreciate all his help and accommodations he made for me to make this rental go smooth and flawless.The office was clean and inviting.
My experience was very good pleasant and friendly.
