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todd Feldick
Customer Reviews for Great Spaces 4 U
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always friendly and helpful at this location
Dan ProctorRichie is excellent. Many locations around here don't maintain their businesses well. They have signs up, but no one's home! Richie's the opposite. He got us exactly what we needed, and was forthright and efficient in doing so. We will be returning next week to finish our storage project. I would only suggest it's somehow made better known to area locals that this location is actively operating, so that other customers can experience his great service.
shane taylorThe roof leaked and ruined coach and chair.
arthur jacksonEverything was great
Khalen HamptonCUSTOMER SERVICE EXCELLENT * CONDITION OF EQUIPMENT EXCELLENT * EASE OF PROCESS*
monica loftisWe were in a desperate situation and they went out of their way to help us and the rates were totally reasonable I would definitely use them again!
linda franklinThe guy we dealt with was the nicest. He explained everything we needed to do and made sure we knew how to drop the uhaul back off when we were done.
Stephanie TompkinsGreat experience
Marilyn BrockExcellent service! Highly recommend
chris demingDownloaded app for after hours checkout. Still took an hr. Better if in person had more available hours in the morning.
KYLE ANTHONY SAWICKIRicky was a great Uhaul agent. Friendly and accommodating. Unfortunately, the first truck we picked up had a broken door and would not open. Fortunately, the apartment was only 2 miles away and they exchanged it immediately. Renting a large truck was much better than renting the trailer which we'd done in the past. Overall great moving experience. Thank you Uhaul of Herrin Illinois and to Ricky who was super helpful.
Lisa KENNEDYOne of the best rental experiences I have had in a long time. The gentleman who helped me was awesome.
timothy saddlerAll owner and support staff were very helpful
Dan ProctorI.did not see the inside. The staff met me outside and helped direct me to the parking area. He was very nice and helpful.
Michelle ShafferGreat service! He came in early on a Saturday to help me out with a motorcycle trailer. Will use again for sure if needed.
Jack YoungDroppoff parking was not clearly marked for after hours dropoff. Similarly key drop box was difficult to find
Claudius RolleNo problems. Very happy with the process. Pleasant and professional guy to deal with .
robert alcornIf customer is picking up key from the lockbox. Need to make sure the customer knows that there is a process that takes awhile. You just don't log in and get your code. Our pickup time was 7 and got there just before 7. It took us almost the whole 30 min. to enter all the info. needed to get our access code and almost went past the time allotted to be able to retrieve the truck key. Make sure to tell the customer you will need to enter all your information and inspection of the truck etc. which takes a little while to do. Now that I know I will be better prepared if we rent and pick up the key this way. Other than that, it was great.
Alexis WilsonFriendly knowledgeable representative
Mike BartoniWe had to keep the truck two days longer than originally planned. The staff was professional and reassuring that this would not be a problem. Definitely would use them again.
Charles potyralaHe was very nice and answered any questions I had.
Rebecca BinghamVery clean truck and great customer service!!
chris demingExcellent customer service.. Charles went above and beyond to help me get through the rental process!! Very professional.. Highly recommend 👍👍👍
Linda GleasonNice clean. Fast just the way I like them in and out
RUSSELL LENNINGRichie was great to deal with! Would definitely recommend!!
Lisa KramerFuel truck prior to rental
Michael HermetzOutstanding service. I am a Van Line driver needing a truck to transfer household goods to an apartment, these folks were more than helpful. Thanks
david kumbaraEasy, fast, and friendly service for our rental. Merci.
Stephen GoodaleI think the truck was rented out to me just after it came in so the inside wasn’t cleaned yet.
gerald feezorAC didn't work - only blew hot air but overall a decent experience.
Terry CollierThe man I dealt with was fantastic.
SCOTT HORNEverything went very smoothly no complaints
Joe RestivoOnly thing i would suggest is keep a consistent pricing. online it said if i went over my allowed mileage the price per mile would be 40 cents a mile. My actual receipt show $1,2 for each mile so my total was quite a bit more than i expected. also before renting i didn't know i had to refill the truck myself, so that expense wasn't planned for. all in all the experience was alright.
Nicholas ConnerBest service and one the most likeable dealers I have ever dealt with. Two thumbs up!!
Grant MontgomeryThe gentleman that works at this location is always super friendly and helpful!!
Susan ColoniWas the best service EVER!!
Kamille Hankins-Pinkneyall was great
Carl GoodenWonderful experiance! The gentleman that worked there was a great help and made our day great!
Rebecca WinterPut up a sign where to park truck.
Stuart AbbottVehicle had a bad shake at certain speeds. Very uncomfortable to ride in when it's happening. We did tell the agent at the store.
Jerry HayesWhen we were forced by a change in plans to convert a one way trip to a 3 day local rental, we were gladly refunded the difference with no questions asked
John BenevelliExcellent customer service from this location.
Tristan JohnsonStore was closed when I returned my tow dolly, so there was no interaction with the business.
Marcia DunnEven though my reservation got moved to another location a few days before my rental date it’s still ended up OK and we were able to get the move done so all is well
Robert ValachHad great service and my truck was clean and ran great
Larry BrandonMy experience was great. The man I I dealt with was very helpful and accommodating. The truck was very clean and fresh smelling. Will gladly return to do business again in the future.
Lillian WillifordThe U-Haul I rented was disgusting. I took a video, it was filthy, smelled of smoke, had cigaret butts in the ashtray, dog hair on the seat, and the steering wheel was sticky. I called and complained, but wasn't offered any kind of remedy.
Karen ButlerGreat service! Would recommend to all my friends and family
Ronald PierceThanks for having things ready on time
timothy reedThey took out double the payment and has not returned it
Tracy BrustClean equipment and great service
Toby CoffeyThis location provided a quick and clean process with the equipment I needed when I needed it.
Lindy CashI find it amazing that a moving van company does not make locations available on Sunday, one of two weekend dates when moving is most likely to happen.
Christopher KeevenVery good experience truck was clean and worked well for our needs would recommend to anyone
Sheila Baseden