Customer Reviews for Greens Storage Murrieta

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greens Storage Murrieta

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Latoya M.
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Customer did not leave a comment.

Santiago B.
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It took forever (over an hour) to get the truck. There was only one guy working, and he had to deal with the customers, returns and pick up. Plus the truck wasn't clean so the guy had to clean it, adding to the wait time. My wife said she reserved the truck in Los Alamos U-Haul, but my pick up notification was at Adams St. Did they switch it? Because we always go to the Los Alamos location. It's quick, ready and no hassle. Not going back to Adams St location again. We still have to rent a bigger truck to move our stuff soon.

christopher C.
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Vehicle was out of fuel and dirty. Check in process didn’t work properly m. Took over 45 minutes to get vehicle.

DEBRA P.
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Customer did not leave a comment.

Peggy L.
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Customer did not leave a comment.

Shawn H.
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I was unable to secured my belongs inside of the Uhaul truck. The latch where the lock goes was bent. I was unable to insert a lock into the latch.

cynthia T.
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when I called to get the final charges they advised me that it was $165 and some change. About 2-3 weeks later Uhaul charged me an additional $105 and some change. When I called to find out what the $105 charge was for, I was told I would get a return call from accounting because the lady in customer service was unable to see what the charge was for. I never received a call from anyone so I called again a week later and was told again that someone would call me back. Again, I Never received a call back. I then had to go through my bank to dispute the charges which was a headache. Almost 4 months later my bank advised me that the $105 charge was accurate; it was the mileage charge. Now that is fine, however I would of liked to have been told the correct information from the beginning when I called to get the total charges and they told me it was only $165. then to add to it, no one ever called me back. it was very poor customer service on your part and I will not rent with your company again!

Karl K.
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This location had computer issues which took an hour to correct resulting in a long wait time. The staff were nice but seemed inexperienced and had to call the Owner or DM. Might recommend this Uhaul if they could solve problems a little faster- maybe use manual contracts while computers are down.

Barbara P.
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Customer did not leave a comment.

John H.
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The computer was down in saturday and Monday. It took forever to get checked out. No mgr in site to help out

John S.
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Customer did not leave a comment.

BENJAMIN J.
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Customer did not leave a comment.

James G.
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The location a was told in the email to pick up from was the wrong location. I had to go els wear for the truck. I was told to call about getting a 50 rebate and when I called I was pritty much told to screw off. I will do what I can not to use uhaul in the future.

TRACY H.
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Customer did not leave a comment.

tracy H.
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Customer did not leave a comment.

Carmen G.
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did not have the material ready. the furniture dolly we ordered wasn't even there we just asked him to forget about it and please inform the LA U-haul that we did not receive it. took long. other than that, he was friendly..

HINSON R.
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Customer did not leave a comment.

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The market was a surprise. We have rented from the u-haul center before. This was a bit strange but we received good service.

No reviews have been submitted for this location.

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