Friendly and great service.FRITZ J.
Customer Reviews for Guard Space Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Port Charlotte, FL 33948
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h30 am à 12h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They screwed up billing and owe me $112. You take money without asking and give it back at your leisure??? FAILThomas M.
Le client n'a pas laissé de commentaire.Samuel L.
Everything went as plannedrose H.
Le client n'a pas laissé de commentaire.Danny M.
Nothing, great customer service.Michael K.
Le client n'a pas laissé de commentaire.Becky D.
Le client n'a pas laissé de commentaire.DAVE B.
The location I'd good however we ordered a uhaul for Sarasota and had to drive 2 hours get the vehicle. Uhaul needs to do a better job of securing the vehicle for the location you want. The staff at this location and dropoff were excellent.Bonnie N.
Excellente expérienceKevin M.
Le client n'a pas laissé de commentaire.PAUL S.
Le client n'a pas laissé de commentaire.Scott J.
Location staff was the very best. Wow - they called to check on the rental and made me feel like my rental was important.Yurii F.
The rep was unfriendly n obnoxiousDOROTHY S.
The employees here are impeccable!Danny D.
Absolutely horrible experience with the woman in the front office. Said the truck is available at noon, we get there at 12:28 and said the guys are at lunch until 1:30. Said I could get the keys for the lock box if I went on line to start checkout. Application would not work after 4 failed attempts including calling your 1-800 number Wiper blades worn out and the windows were filthyMark L.
Le client n'a pas laissé de commentaire.Paulette C.
I ordered the truck weeks ahead and went to pick it up as I was instructed to. That location was horrible and did not have the truck! So they arranged another truck at another location. This location was clean, lady was nice and helpful, truck was nice and clean.Sarah V.
Le client n'a pas laissé de commentaire.Shelley M.
I returned the truck that I used for 40 miles, with the required amount of gas. I received the final bill which indicated a $19 charge for gas. First of all, it cost me $10 to fill to required level. Secondly, the employee misread the fuel gauge which resulted in the overcharge. This caused a very confrontational verbal interaction with the rental employees. The man that misread the gauge did not even apologize.Richard A.
Thanks for all the help.Richard M.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.paul D.
Le client n'a pas laissé de commentaire.Patricia P.
Le client n'a pas laissé de commentaire.Joan R.
Le client n'a pas laissé de commentaire.Ann P.
The lady that helped us was very friendly. She helped us get into a bigger truck than we scheduled and saved us over 20 miles of driving when the app changed our pick up location at the last minute!TRISTAN G.
Le client n'a pas laissé de commentaire.Pamela R.
The place was impeccably clean and the customer service agent was outstanding from both a customer engagement and professional communication lensMichael O.
Le client n'a pas laissé de commentaire.Patricia M.
Excellent serviceTheodore E.
Le client n'a pas laissé de commentaire.Robert H.
Karen was a pleasure to deal with .TOD C.
The truck cab smelled and the check engine light was on. When we reported it, the response was, â€œYes, we knowâ€. Luckily, we had no issues.Susannah Q.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Shannon A.
The assistant manager and Tom work great as a team! They took care of all my worries! I would definitely recommend this location! I've used a lot of Uhaul trucks and been in some dirty grungy hole in the wall places. The office is clean maintained and the customer service here was absolutely amazing! I don't care what town I'm in as I live in Florida but from now on this will be my go to place!David R.
Use of mobile check-in for drop-off locationMichael R.
The associate was very sweet and helpfulJAMES S.
Nothing!! The receptionist was very pleasant and professional. I would recommend this location to anyone.JOSEPHMICHAEL H.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Jennae R.
Antonio was excellent help , had me in and out in no time! Great experiencejeremiah C.
Great service from both guys in the office. We know we have choices but prefer to work with this location because of the service.Christian E.
Le client n'a pas laissé de commentaire.Dawn M.
The manager was not particularly helpful. The part-time help woman was exceptional. She went above and beyond. I'd try to find a new manager.John T.
Guy at the desk was too notch and easy to deal with. Very courteous and to the point. Will definitely use this location again!!Samantha F.
Le client n'a pas laissé de commentaire.jason C.
The young man that helped me was helpful and very polite. I would definitely do business with him again.Roger G.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.Chris P.
Le client n'a pas laissé de commentaire.Iksonn R.
Le client n'a pas laissé de commentaire.Hannah L.
The self check in process was a disaster. Waited on the phone for 20+ minutes (even using the after hours number) just to have someone finally answer the phone during their â€˜regular business hours' as we were having difficult checking in. The check in process was sub par as it offered troubleshooting that didn't work, hence why we called the 800 number, so the representative could assist with the correct troubleshooting process. What should've taken 10 minutes to check in took about 40. In addition, the equipment we ordered (appliance dolly) was charged to me and was not provided. This issue took ANOTHER phone call for resolution and waited on hold for over THIRTY minutes to speak with a rep. She attempted to call and locate one for us in the area where we were returning the truck to and said â€˜The lady that answered the phone was really nasty, so I didn't even ask her if she had the equipment.' Ridiculous! I will NOT use U Haul again in the future.Mark F.
Le client n'a pas laissé de commentaire.Austin G.
Le client n'a pas laissé de commentaire.Thomas S.
After hours drop off took way too long. I had cleaned out the truck, locked it, and went to drop the keys in the box, then realized I had to set up an online account, unlock the front and back of the truck, take multiple pictures of both and take a picture of the odometer and fuel guage. After many attempts, I still am not sure you can read it. The glowing neon odometer does not photograph clearly. ThanksJay W.
Le client n'a pas laissé de commentaire.caleb C.
The young female who "helped" me was rude, ignorant and more interested in her phone than a paying customer. She was close to getting smacked twice - once to get her attention and then again to adjust her attitude.SCOTT P.
You can send the receipt in a text. The email receipt is not able to be opened. I have no idea what the final bill is in DETAIL altho my credit card statement shows me the total amount which I believe is too high.Wayne L.
Le client n'a pas laissé de commentaire.DAVID L.
Le client n'a pas laissé de commentaire.JACKIE W.
Some of the information that I downloaded online prior to visiting the facility had to be reloaded. Was also required to provide two additional names and phone number which could have also been completed before arrivalDenis K.
Le client n'a pas laissé de commentaire.DEMETRIUS W.
Le client n'a pas laissé de commentaire.Marianna M.
Le client n'a pas laissé de commentaire.ANGELITA D.
Le client n'a pas laissé de commentaire.William C.
This was one of the best and most professional and accommodating truck rental experiences I've ever had.Christopher G.
Le client n'a pas laissé de commentaire.Deborah R.
Le client n'a pas laissé de commentaire.Helen Z.
Le client n'a pas laissé de commentaire.Jacob H.
Le client n'a pas laissé de commentaire.PATRICIA I.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.Kathryn F.
No suggestions since the two staff at this location were EXCELLENT in all respects.DONALD S.
Le client n'a pas laissé de commentaire.Christian G.
Le client n'a pas laissé de commentaire.Steven G.
Le client n'a pas laissé de commentaire.justine S.
Le client n'a pas laissé de commentaire.Susan H.
Le client n'a pas laissé de commentaire.Dawn B.
Le client n'a pas laissé de commentaire.virgina M.
Le client n'a pas laissé de commentaire.Michael S.
no issuesKenneth B.
Le client n'a pas laissé de commentaire.adam S.
Always a great place to rent from.. Nice staff and plenty of trucks Sean Cameron Saving Grace Home Inspections & Moving 941 284 0426Sean C.
Great customer service!Marietta G.
U-Haul truck had a dirty windshield on the inside. Drivers side mirror was seized and would not adjust.Jacob B.
Le client n'a pas laissé de commentaire.Nikkola D.
Le client n'a pas laissé de commentaire.Michael A.
Make sure the cars cleansPATRIA R.
Le client n'a pas laissé de commentaire.william W.
Le client n'a pas laissé de commentaire.Wayne S.
Le client n'a pas laissé de commentaire.adam S.
Trucknhad a medical paper in it from a previous customer. Tells me it was Not cleaned prior to my getting in it. Rental.associate was not friendly.KAREN C.
Truck was scheduled for 9am pickup. No one was at the office to get the key. Found the representative at 9:30am. Barely spoke with me. I asked her a couple of questions which she stated she did not know because I book everything online. Very unprofessional. Very unhappy with my my experience this time!!!MARINO R.
Le client n'a pas laissé de commentaire.Robert S.
Absolutely fantastic place and staff. Very professional and extremely fast.crystal R.
Raven is always helpful, courteous and professional. Makes things happen. A real pleasure to work with!Frederick W.
Le client n'a pas laissé de commentaire.Frank K.
Le client n'a pas laissé de commentaire.Allan L.