Customer Reviews for Guard Space Storage
(Concessionnaire U-Haul dans le voisinage)

1310 évaluations

19160 Peachland Blvd   Port Charlotte, FL 33948

(941) 627-1569

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h30 am à 12h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(941) 627-1569

19160 Peachland Blvd
Port Charlotte, FL 33948

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h30 am à 12h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennae R. 
Évaluation :
5

Antonio was excellent help , had me in and out in no time! Great experience

jeremiah C. 
Évaluation :
5

Great service from both guys in the office. We know we have choices but prefer to work with this location because of the service.

Christian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn M. 
Évaluation :
3

The manager was not particularly helpful. The part-time help woman was exceptional. She went above and beyond. I'd try to find a new manager.

John T. 
Évaluation :
5

Guy at the desk was too notch and easy to deal with. Very courteous and to the point. Will definitely use this location again!!

Samantha F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jason C. 
Évaluation :
5

The young man that helped me was helpful and very polite. I would definitely do business with him again.

Roger G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Iksonn R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hannah L. 
Évaluation :
4

The self check in process was a disaster. Waited on the phone for 20+ minutes (even using the after hours number) just to have someone finally answer the phone during their ‘regular business hours' as we were having difficult checking in. The check in process was sub par as it offered troubleshooting that didn't work, hence why we called the 800 number, so the representative could assist with the correct troubleshooting process. What should've taken 10 minutes to check in took about 40. In addition, the equipment we ordered (appliance dolly) was charged to me and was not provided. This issue took ANOTHER phone call for resolution and waited on hold for over THIRTY minutes to speak with a rep. She attempted to call and locate one for us in the area where we were returning the truck to and said ‘The lady that answered the phone was really nasty, so I didn't even ask her if she had the equipment.' Ridiculous! I will NOT use U Haul again in the future.

Mark F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Austin G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
4

After hours drop off took way too long. I had cleaned out the truck, locked it, and went to drop the keys in the box, then realized I had to set up an online account, unlock the front and back of the truck, take multiple pictures of both and take a picture of the odometer and fuel guage. After many attempts, I still am not sure you can read it. The glowing neon odometer does not photograph clearly. Thanks

Jay W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

caleb C. 
Évaluation :
1

The young female who "helped" me was rude, ignorant and more interested in her phone than a paying customer. She was close to getting smacked twice - once to get her attention and then again to adjust her attitude.

SCOTT P. 
Évaluation :
4

You can send the receipt in a text. The email receipt is not able to be opened. I have no idea what the final bill is in DETAIL altho my credit card statement shows me the total amount which I believe is too high.

Wayne L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACKIE W. 
Évaluation :
5

Some of the information that I downloaded online prior to visiting the facility had to be reloaded. Was also required to provide two additional names and phone number which could have also been completed before arrival

Denis K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEMETRIUS W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marianna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELITA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

This was one of the best and most professional and accommodating truck rental experiences I've ever had.

Christopher G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Helen Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICIA I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kathleen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn F. 
Évaluation :
5

No suggestions since the two staff at this location were EXCELLENT in all respects.

DONALD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justine S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virgina M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

no issues

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam S. 
Évaluation :
5

Always a great place to rent from.. Nice staff and plenty of trucks Sean Cameron Saving Grace Home Inspections & Moving 941 284 0426

Sean C. 
Évaluation :
5

Great customer service!

Marietta G. 
Évaluation :
3

U-Haul truck had a dirty windshield on the inside. Drivers side mirror was seized and would not adjust.

Jacob B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikkola D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
3

Make sure the cars cleans

PATRIA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

adam S. 
Évaluation :
2

Trucknhad a medical paper in it from a previous customer. Tells me it was Not cleaned prior to my getting in it. Rental.associate was not friendly.

KAREN C. 
Évaluation :
1

Truck was scheduled for 9am pickup. No one was at the office to get the key. Found the representative at 9:30am. Barely spoke with me. I asked her a couple of questions which she stated she did not know because I book everything online. Very unprofessional. Very unhappy with my my experience this time!!!

MARINO R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Absolutely fantastic place and staff. Very professional and extremely fast.

crystal R. 
Évaluation :
5

Raven is always helpful, courteous and professional. Makes things happen. A real pleasure to work with!

Frederick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan L. 
Évaluation :
5

friendly and knowledgeable personnel making my experience renting with U Haul easy and pleasant.

ruth V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick W. 
Évaluation :
5

No complaints, great customer service equipment was clean and reliable

Chris S. 
Évaluation :
5

Really great staff really great service extremely happy with everything

jason C. 
Évaluation :
5

I was very pleased with the whole experience

adam S. 
Évaluation :
1

I have used uhaul many times. This was the first time I had to get the key from a lock box and to take several pictures of my picture ID and the truck. The truck inside the windows were very dirty. I understand this location was moving next door. A short young lady Came out and was very rude when I was asking her questions, she does not need to deal with customers.

Linda L. 
Évaluation :
4

Using the app on the phone is difficult for people with poor eyesight if their partner is not tech-savvy. There are too many steps and it's also difficult to take photos while responding to the requests. Is there some other way to provide the driver's license info, mileage and gas levels? It took me about 40 minutes to return the car.

david C. 
Évaluation :
2

This location has a very small lot, when we arrived we could not find out reserved truck. As we were looking for the truck an employee drove up to open the office. This employee was extremely rude and just plain nasty. I realize that the U-haul portion of their office is closed because of the pandemic, but if that weren't the case I would have had to deal with her. She drove gold colored car and had blonde hair. I have rented from here before and they were great. Not this time.

Jeffery M. 
Évaluation :
4

The location itself was fine. Uhaul is the problem. I will never, ever rent from Uhaul as long as I live. I will rent from ANYBODY BUT Uhaul. They charged me a deposit, a bunch of miscellaneous charges and then charged my debit card for 5 more days than I had this van. To rent a simple cargo van for local moving, very low miles they charged me a grand total of about 390 $. Then, when I called, on my 5th call, that's right 5 calls, they didn't take care of it and instead charged me ANOTHER 87 $and change. They had stopped short, just short of accusing me of stealing the van because THEY couldn't figure out that I returned the van on the 3rd and not the 8th. The local location had closed for the virus and they said to leave the keys in the box which I did. Uhaul is beyond terrible. They are rude. They do not EVEN care about the customer. Take my advice. Go with Penske, Hertz, Home Depot, A N Y B O D Y but these jokers. This is price gouging at a time when our country needs to stand together. Way to go Uhaul! Way to go!

Jenny L. 
Évaluation :
5

Excellent Service!

Ramona M. 
Évaluation :
3

William at 24/7 actively tried to stop me from using the business in spite of me being a loyal customer and having rented just over a week prior. It was a horrible experience. It's as if he intentionally tried to get the lowest rating possible.

TIMOTHY L. 
Évaluation :
5

The truck was in dire need of a washing on exterior, inside was satisfactory. After picking up the truck, I discovered the air conditioning was not working properly, I was unable to get the air to blow out of the vents in the dash, it only blew through the vents for the windshield defrost........NOT ACCEPTABLE!

Ron G. 
Évaluation :
2

I made a reservation for a truck and gave them my credit card info and received an email confirmation. I arrived at uhaul the morning of my move only to learn that they were closed during normal hours and on a mormal day. They didn't call or notify me of this closure. When a worker arrived, I told them my whole house is in boxes and I was told to go look around at a different property. Once I told them i have a reservation they looked my up but ciuldnt find my reservation eventhough i had an email confirmation. Eventually they got me a truck, but it wasnt the one I needed or reserved. Im not using uhaul again

LUTHER C. 
Évaluation :
4

Trucks need to be driven to make sure they are in good shape after a rental. also the parking lot needs to be larger so you can park the trucks

steven S. 
Évaluation :
4

Very friendly staff working in cramped quarters. They gave good advice, listened to our concerns and got us the vehicle we needed. They are working in mobile home type building that really needs to be replaced with a more permanent structure, but the process of renting was first rate in all respects

bruce R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Happy customer.

Shushane D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric A. 
Évaluation :
1

They ignored my precheck and made me wait an hour to pick up my truck, even when I showed home the screenshot that said ‘skip the line' I was told to go to the back of the line.

Eric L. 
Évaluation :
5

U-haul computer was not working and it took longer to check out but the guy helping us was great.

Jeff M. 
Évaluation :
5

Everything was great from the time I walked into the door . The service was outstanding.

Todd A. 
Évaluation :
5

All was good

Joseph B. 
Évaluation :
5

The pick up process went quite well and was completed in a professional manner. The employees were friendly and actually enjoyable to talk with.

Malcolm T. 
Évaluation :
5

Free rental!!! Ha Ha! Nothing I can think of.

ALBERT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

evan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

martin A. 
Évaluation :
5

Excellent customer service! Keep up the great work!!

Nuno D. 
Évaluation :
5

Very friendly service.

Scott H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonathan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy S. 
Évaluation :
5

Great friendly and efficient employees. I was in and out of office in minutes. Je les recommande fortement. 

Giuseppe L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwight V. 
Évaluation :
5

Renting from this location was very easy & the representative was very knowledgeable!

Renee B. 
Non les évaluations ont été soumises pour cet établissement.

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