- employees are rude - the live-in manager or whatever it’s called throws their dog poop over the fence into the trees - they also have kids setting pig traps on the other side of the fence - employees only clean about once a month - employees accused my dog of peeing in the area my storage was in but it was another persons dog that followed me in the door and rice water that I accidentally spilled that left a white mark on the floor - one of the employees have a small dog that poops on the side of the building that my storage was in - I asked multiple times if they could email me the rules and they only sent it after they sent an eviction notice - I called to try to talk to a manager about the eviction notice and they didn’t want to hear what I had to say and hung up on me twice
Alexis R. | Expérience généraleCustomer Reviews for Guardian Self Storage at Puhi
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very clean and secure storage with a helpful staff.
THOMAS A. | Expérience généraleEveryone was always very pleasant and helpful. I highly recommend!
Roni M. | Expérience généraleThank you for the excellent service you provide. The air conditioning keeps things fresh and clean.
Justice C. | Expérience généraleThank you very much for being there at the right time..I was in the process of moving to Oahu in 3 days n I had to look for somewhere to temporarily store my goods..searched n Guardian Storage came up, went to yr office n Fran was there...she was very friendly n helpful but there wasn't a smaller space available. I checked out the guys across the street but they didn't offer what Guardian storage had...before leaving I ckd with Fran to pit me on the waitlist n Bless her heart had found something for me...and 4 yrs later is history! After not being able to check my storage for 3 1/2 yrs I..everything was as I left it n secure!! Thank you again for yr service n will always tell everyone in need....Aloha
DONA M. | Expérience généraleOnly thing is it smelled like mold but I thought it was great for price and location. Super convenient. Definitely would rent again.
Jhanna C. | Expérience généraleThe staff was great, the security measure were reassuring and the location/accessibility were convenient. Only a move out of the area initiated our leaving this unit. Thanks for everything!
Jill S. | Expérience généraleWe were very satisfied with the professional treatment toward us and the very immaculate conditions of this storage facility. It helped us in our time of need and we highly recommend this place to anyone considering securing storage space. The staff were very accommodating and exercised good will to us which Is very important to us. Thank you again and keep up the great job at Guardian Self Storage in Puhi.
Craig Stanley and/or M. | Expérience généraleEverything was perfect!!! The manager is a really nice Person. Mahalo! Sabine and Lars from Hamburg, Germany
Lars K. | Expérience généraleSpecial thanks to Fran, Nazira, and Tom for taking care of us these past years. Forever wish you the best, and Aloha! Jane and Roy Iwane
ROY IWANE AND/OR J. | Expérience généraleKeep up the good work!
Jameson L. | Expérience généraleGreat service and very helpful in our time of need. Very professional staff. Merci.
Vanessa S. | Expérience générale