Le client n'a pas laissé de commentaire.Frederick R.
Customer Reviews for Guardian Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Franklin, MA 02038
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 9/5/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael S.
I was charge extra for fuel when I did fill the tank up to half (agreed per contract) and have photographs to prove it. I was still charged extra and on inquiring I was told that the location can not do anything and I need to call the help desk.Shubhrangshu N.
Customer service was top notch. Quick and easy. AffordableLawrence W.
Le client n'a pas laissé de commentaire.Bill L.
Le client n'a pas laissé de commentaire.Shari D.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Stephen R.
Guys are super friendly and quick with service . Calling back again tomorrowDamian L.
I would like a call from customer service and not waste another hour of my time on hold I was a regular customer until this week never again my cell 5088012562 I'm willing to bet noon will call meDonny D.
Le client n'a pas laissé de commentaire.Charbel E.
For me, as I said it was flawless. So not sure what you could improve. Great job! Thank you so much!Kelli M.
Great service!!Eileen K.
Le client n'a pas laissé de commentaire.laura J.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.John H.
Super easy and really great to work with.Barry R.
No complaints at all! Excellent customer service!Teresa V.
Great service and well maintained equipment. Only negative was price was a bit higher than expected for a few hours.Matthew R.
Le client n'a pas laissé de commentaire.Jerrold A.
Le client n'a pas laissé de commentaire.David W.
I have rented U Haul trucks from this Guardian Self Storage 3 times and each experience has been great. I made reservations on the U Haul website beforehand and they were ready for me to sign and drive at the time I said on the reservation. Only thing I'd recommend is it'd be great if they drove the truck for me and did the moving as part of the deal haha (I am joking here...I know thats not included in case anyone is wondering). But seriously, good experiences all 3 times I've rented trucks from here.Mark E.
Le client n'a pas laissé de commentaire.Deborah B.
Al could not have been better to work with! Thank you!!Diane P.
Le client n'a pas laissé de commentaire.Eric N.
Le client n'a pas laissé de commentaire.Wellington I.
Le client n'a pas laissé de commentaire.Lyndon T.
Le client n'a pas laissé de commentaire.Elia R.
Brad is helpful, professional, and cares. He has twice made it a simple, pleasant experience. And I cannot say the same for all other truck rentals over the years. He is a shining star in this industryDavid Q.
The service couldn't be better. Mr Richards was very nice and attentive. May God bless you more and more.Ademar D.
Service agent was very efficient and accommodating. The rental price was reasonable and fair.robert W.
They were so nice and very professional! Allowed me to park my personal vehicle at their small parking space! Employees were soo friendly and super helpful that I'll definitely rent from there again if i need same service!Mihail G.
Friendly customer service from the gentlemen in the office ... great location on the main road adjacent to the self-storage place.Ryan L.
Le client n'a pas laissé de commentaire.L P C.
This is t really about the rental location but the U Haul portal. On the online check in I would skip the whole upload your license part. Most agents at rental outlet take a copy of the driver's license so it's an unnecessary ask. Also each page is a little too dense informational. Would suggest a review to streamline and simplify where possible.mark E.
Le client n'a pas laissé de commentaire.Denise L.
The cargo van was great. The staff was very helpful and friendly.KAREN D.
Le client n'a pas laissé de commentaire.Katherine A.
Le client n'a pas laissé de commentaire.Venkata KP S.
Fix app to make easier for early morning pick-up prior to office opening. Rented box truck, then rented 2 axle trailer two weeks later. Both excellent experiences except for the 2 hour very frustrating delay trying to get app to work.Daniel H.
Excellent service à la clientèle.scott S.
Great staff and serviceSharif S.
Le client n'a pas laissé de commentaire.Cheraiza N.
Le client n'a pas laissé de commentaire.Annette M.
Le client n'a pas laissé de commentaire.JEFFREY D.
Le client n'a pas laissé de commentaire.Bryan D.
Very helpful and friendly.Michele R.
The day before they had to change our pick up location from a UHaul down the street, to this one a few miles away. I have use both in the past and t all went very smoothly. Doing the online check in saved a lot of time as well Hopefully no more kids will be moving in with us, but if they need to we will definitely use UHaul again!Michael M.
Le client n'a pas laissé de commentaire.EDWARD R.
Le client n'a pas laissé de commentaire.Janice C.
Le client n'a pas laissé de commentaire.Michael L.
This facility was clean, efficient and professional. I notified them of the issues I had and they logged me in straight away and noted all issues. MerciJames N.
Le client n'a pas laissé de commentaire.Susan S.
Le client n'a pas laissé de commentaire.JOSEPH T.
Le client n'a pas laissé de commentaire.CHARLES L.
Le client n'a pas laissé de commentaire.Richard W.
I've actually rented storage from this company going back as far as the 1980s and I'm currently renting storage from them now. I recommend them highlyJoseph D.
Very friendly staff.CINDY H.
Le client n'a pas laissé de commentaire.Dave L.
Excellent service à la clientèleEsvin M.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Jeffrey S.
the van had just more than 4000 miles on it but it smelled as though every mile smoked its own cigarette!!!! Repulsive STANK!!!!! they need to do more than sweep it down! steering wheel and plastics were all sticky from nicotine and tar. So gross. Otherwise would have been 5 stars!susan R.
I returned the truck with half a tank of gas as that is what was in it when I picked it up. You people charged me for a full tank!!!!!!! Unacceptable!!!!!! Will not recommend to anyone!!!!!!!Gerald C.
Le client n'a pas laissé de commentaire.Mark G.
Be sure to take a photo of your gas gauge Before you lock your keys awayStephen O.
Top self serviceLEE M.
Charlie is Awesome!mike C.
Excellent service à la clientèle.Daniel C.
Le client n'a pas laissé de commentaire.JOANNE G.
Le client n'a pas laissé de commentaire.Kathleen K.
Easy peasy...Thank you, Brad, for your prompt service to get us on the road!Robert G.
Exceptional customer service at this location.Richard W.
Everything went smoothly. Friendly staff, clean equipment, easy pick up/ drop off. Definitely rent from this location again!! Thank you!Karen M.
Le client n'a pas laissé de commentaire.david B.
Very professional, I would use you guys again.James H.
O senhor que atende Ã© muito simpÃ¡tico educado,atendimentoERIKA R.
Excellent service à la clientèle. Courteous, friendly, knowledgeable and personable.Daniel W.
Seals around the doors in the cab seemed weak. It sounded like the doors or windows were slightly open while driving and at highway speeds there was a rattle and whistle. It would have been miserable to have this truck on an interstate move.JAMES B.
Effortless booking, pickup and drop off. I would use this location again without a doubt.Kevin O.
Very friendly and helpful staff. Will definitely get trucks here again next time.sze W.
Amazing service. Pick up and return of the truck was quick and easy.Benjamin L.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.Lisa J.
Mr. Richards was great. Handeled everything perfectly. No problem at all.tim L.
Le client n'a pas laissé de commentaire.Louise J.
Le client n'a pas laissé de commentaire.Michael G.
Very professional. Went out of their way to help me with my rental, as I was missing some essential gear. Fortement recommandé!ZSOLT M.
Le client n'a pas laissé de commentaire.Macie B.
I have used this location many times for small truck rentals. They are very professional and there never are any hidden charges or issues.The trucks are ready, the paperwork is ready.The grounds were freshly plowed and shoveled the day after a foot of snow fell. Great job Franklin UHAUL!John B.
Le client n'a pas laissé de commentaire.Jeffrey D.
Le client n'a pas laissé de commentaire.Daniel H.
Le client n'a pas laissé de commentaire.DONALD C.
Le client n'a pas laissé de commentaire.JOHN P.
Everything was great. I will definitely be back.ROBERT T.
Le client n'a pas laissé de commentaire.bob B.
Great execution on a great business modelCHARLES M.